Zumiez

Best customer service I’ve ever experienced, specifically because of an employee named Lukas, very friendly, great sense of style as well, made my whole expirence much more enjoyable and easy, give him a raise.

The Zumiez in The Johnson City Mall is most definitely My personal favorite! Pretty much the best Zumiez I have been to! The employees here are the friendliest, most attentive and helpful out of any store in the mall! Lukas and Will along with Gabe and all the others, are very obviously dedicated to their stores customers. Hands down, the best employees I have encountered in quite some time. I was greeted and welcomed into the store as soon as I stepped foot through the door and was helped with any and every question that I had! I was most assuredly very well pleased that both Lukas and Will were friendly and quick to assist others while also maintaining a friendly manner to all. I will most definitely return time and time again!!

Their customer service is amazing!
The staff here was insanely helpful, the young man that helped me and my friend offered up advice on which boards are best.
And also gave us a very generous discount.

I’d encourage you to check this place out if you’re just getting into skating, or are looking for some trendy clothes, or are looking for a quality board.

It’s a very chill setting, and there was no hate on beginners!! No talk of being a “poser” anywhere.

Lukas is a killer dude, I came to this business specifically for him, I’m his barber and the amount of love and dedication he has for this company is out of this world. If he isn’t looked at for corporate positions in the future this company would really be doing themselves a disservice.

Hands down best customer service I’ve ever received! Canyon, Gabe and Toren are an incredible asset to Zumiez!! They created such an positive environment in the store and helped with soooo much! 10/10 would recommend shopping at this location!!

I didn’t get any of the guys names but they were all so helpful and gave great customer service. We have been to the zumiez in Knoxville and other places and this store was by far the best. Had plenty of stock on the sales floor and was very attentive to the customers!!! And was super nice to us! Thank you guys!

Came back to skating after 15 years. Things have changed, but the dude Lucas helped me out tons. Ask for that guy if you go in there, super nice and knows his stuff.

I'm a mom of 14 and 15 year old skateboarders. The kids who work here are patient, knowledgeable, helpful and kind! Always wonderful customer service!

Great service, both guys very polite & helpful. Gave me options to get exactly what I wanted & offered to order my product through the store itself.

I was just assisted by Torin. Absolutely outstanding customer service!! Not only with me but all the customers I seen him interact with. Christmas time can be stressful on us all... retail associates and customers. He was a breath of fresh air!!

I want to thank the sales associate Toren for making our first experience at zomeiz a great one. I walked in with my 10 yr old son to purchase his first pair of Vans. Toren was very helpful and nice. It made quiet the impression on my son. As we walked out he said mom he was such a nice guy! That goes a long way when a young man goes out of his way to make kids feel special and is patient with them. Great employee!!!

V good service!! Guy at the counter was really cute n sweet, gave me a lot of stickers <3

Lukas and Teron were kind, knowledgeable, and went above and beyond to help me find the right clothing for my son. Super friendly! Amazing customer service.

Was good. But your staff should probbaby know more about skate decks. One lady was showing me decks by how "cool" it looked lol. that's not the reason why I buy a deck. But it was all good. They where super nice and let me do a few flip tricks to tune my trucks in on my new deck. Prob the place to go for me since we don't have a skate shop worth a dran in kingsport

Great store, good customer service and great environment! The staff is always so nice to me and very helpful.

The service was phenomenal! My dad had to use the bathroom while they were closing but we waited for him together patiently.

Couldn’t find the other shoe that I wanted and found a similar pair and gave me an additional 50% off. Very polite staff and outstanding service. I recommend Zumiez to anyone.

I love this store my whole closet is filled with shirts and hoodies from here i love the style 💕💕

Very helpful and knowledgeable. Fantastic place to pick up whatever you need no matter the skill level. Ily Toren

Store went hard cant lie, Luke a real one fr. Complete setup for a good price