Grunor Insurance Group

As the Business Manager of small company and after serveral years of service with Eric, we reached out to other firms for insurance needs due to growth. Eric was kind enought to be there to assist us. Our switch to others turned out to be a mistake. Eric helped us return to his agency without hestiancy. Nothing like the friendliness and professionalism of hometown agency.

A great agent. I have worked with Eric on several claims and everything went well. An excellent company, I would highly recommend his agency.

Eric was so great at actually sitting down with me and explaining the coverage and what was best and available for my family. His staff are always super nice and very respectful. I always recommend his team to people. I am extremely comfortable with this agency and highly recommend them.

Eric Grunor was my State Farm agent before he started his own insurance group. He's the best!! Better rates than State Farm and an agent I trust completely. It doesn't get any better.

Awesome Insurance Agency, they saved me over $500 a year when I switched.
The staff was polite and very helpful in working with me to be available at a time that was convenient for ME to come in for a consultation and signing up. I HIGHLY recommend giving them the opportunity to save YOU money!

This is the Best Insurance Company. In the Metroplex hands down...don't waste your time with others, Eric and his staff are wonderful to do business with.

The Grunor Group is amazing! My family has been with them for YEARS!

I reached out to this agency a month prior to my insurance renewal to confirm I was still getting the best rate. Despite comparing a quote from Progressive, they assured me I was on the best plan and advised me to stay. Shockingly, I was billed an extra $100 per month when my renewal came around. When I called to inquire about this sudden increase, there was no prior communication or mention of any change in my rate. Speaking with Zach only added to the frustration; his response was a dismissive "Oops, my bad I didn’t communicate that with you," after which he admitted to shopping this increased rate without my knowledge. Zach consistently sounded confused and unsure throughout our conversations, which did not inspire confidence. If you value clear communication and reliable service, I recommend looking elsewhere for your insurance needs.

Asked for a follow-up call with Eric Grunor himself to voice my frustrations with the shopping rate before the renewal. Eric confirmed they did shop my old rate and not my new rate, and advised what difference I thought that would have made.

(comparing $460 with other companies instead of the renewal $560 could change which company came back with the lower rate)

Which I advised doing the comparison correctly keeping me an informed customer with the correct information for decision making.

Eric's attitude increased. Advising he didn't care I was frustrated. So if you want no customer service and even if they drop the ball ultimately they don't care and blame you.