Tom Walters - State Farm Insurance Agent

I was a walk in today at this agency. Was professionally greeted by Emily as I came in and immediately brought to an office.
Kerrie Maxfield was the person who assisted me. I wanted quotes for home and auto...to learn premiums and coverage individually and premiums as a multi-line sale. Kerrie is a very thorough person totally focused on the details of the policy/policies. Great to meet someone of this caliber.
If you are interested in what State Farm has to offer, Tom Walters agency is the place to go. This particular office is customer focused. Excellent service.

Kerrie Maxfield was a huge help in finding me an affordable policy. She was asked to make a change due to a closing date move. She worked on it right away and was a huge help. Great service !

While shopping for cheaper home owners insurance I had the pleasure of being helped by Kerri Maxfield . She stayed with me on the phone while looking for the coverage I needed at a price I could afford. No one else did that! Other companies I called took information and said they would call back, some called days later and some never called back. If I had questions I had to wait till they called back because they were never available in their offices and that would take days. I called Kerri back, several times, with questions; if she wasn't available right then, (most times she was), she would called back before the office closed that day. She never made me feel like I was a bother, I never felt like she was rushing me off the phone, and she was so patient with all the questions I had. She is a shining example of how customer service should be!! The home and autos policies have been moved to State Farm. Thank you Kerri for everything!

Friendly staff and great prices!! Mrs. Kerri was so helpful getting me within the budget I needed. I'm so excited to be doing business with this place!!

Katelynd was very helpful. My grandmas insurance went up over $300 a month and she asked me to help her get quotes. We called and Katelynd was nice and listed to our issues. She explained everything to us and made sure we understood the process.

Very professional and knowledgeable about there policies and what was needed for my wife's car. Gave Judy a quote within 5 min.

Kerrie Maxfield did a great job helping me with my home and life insurance!

Kerrie Maxfield saved us a considerable amount of money compared to Allstate on our home and auto insurance. Thank you Kerrie.

We had a great experience using Kerrie Maxfield!! She was very knowledgeable and able to get us a great rate!!

They saved us over $200! Kerrie Maxfiend was amazing and had great customer service!

Very friendly and personable staff. Their rates beat those of several other insurance carriers. Shannon was more than helpful both while I was shopping around my policies and during the set up of my new policies. The transition over to them has been a very pleasant experience.

My agent, Carley, made everything so quick and easy for me. She was able to get me the best rate with all of the things I wanted in coverage and still saved me money!

Tom Walters agency is always so helpful! We’ve got several vehicles insured with them and they are always happy and willing to make changes, give me quotes, and answer any questions I may have. Friendly service and great discounts @ Tom Walters State Farm in Silsbee!

By switching to State farm they saved me up to $100 a month. Thank you, Kerrie maxfield

Tom was able to save me money on my policy! He also made it easy to switch to State Farm. He took the time to explain in detail the different options and pricing. His office is very nice and all of his staff are extremely helpful. I highly recommend this office!

My wife Kate and I have enjoyed getting to know Mr. Tom Walters the new SF Agent. He and all his staff are always friendly, helpful with questions, and will work with you on pricing, and payment arrangements. We've been with SF since before Mr. Dean Robinson retired, but Mr. Walters has stepped right in and is doing a fantastic job. He even went above and beyond by helping us with a notary job, and didn't even charge for services. I highly recommend you check them out!

Tom is one of the most honest and genuine Insurance Agents I have ever worked with. He is very knowledgeable and goes the extra mile to make sure that you feel comfortable with what you are paying for. I would recommend Tom to anyone and everyone I know.

Shannon made my experience so fast and easy I highly recommend anyone if they are shopping around also they were able to beat geico...... state farm gave me better coverage and way better rates 100% satisfied 😌

The staff is friendly and happy to welcome with such positive enthusiasm that makes a difference in the world. Thanks to the professional staff at Tom Walters State Farm in Silsbee, Texas I have a brighter day and a smile on my face from doing business with the Agents. Thank you you're kindness and is appreciated!

I called while shopping around for other insurance groups and I could not have had a better experience. Katelynn answered my call and was so polite and professional, she made me feel comfortable with choosing State Farm over all the others, thank you!