Hyundai of Silsbee

I needed a new vehicle and shopping for one is about my least favorite thing to do. I wanted to do as much from home as I could so I went online to secure my financing before I even went to the dealership. The finance company had a search feature on the app so I used it to view available vehicles in the area. I found a few I liked at Hyundai of Silsbee so I headed there first. The salesperson that helped me was Jessi. I told her what I wanted to see and she brought it right over. I drove it. Liked it. Wanted to buy it. She offered to show me a few more but that wasn’t necessary. I gave her my financial info and she was able to easily pull it, but got me a better rate through Rave saving me money. She made sure the vehicle was clean, had gas, and was ready to go in record time. Jessi was great to deal with and everyone else there was friendly and professional. I highly recommend this dealership and Jessi!

Karen and Tyrese took good care of us, this 1st. deal ship that keep their promise on getting us a good deal and put us in a nice Kia Sportage😊

I scheduled a service appointment to have my Hyundai evaluated and expected a warranty-related issue to be the cause for concern. I’d hoped the problem would be easily identified and quickly fixed. Well, the team at Hyundai of Silsbee far exceeded my expectations! They were kind, knowledgeable, helpful, and fast (but efficient)! My service advisor, Mallory, offered some of the best service and advice I’ve ever experienced at a dealership. The service manager went above and beyond to make sure I thoroughly understood the issues I’d experienced and what was being done to fix them. He and his technicians were fantastic! Hands down, great experience. 10/10 recommend. I will absolutely go back to them for anything I need from a Hyundai dealership.

Oil change, rotated tires & changed the dirty cabin filter. All completed professionally & efficiently! I called the local number to book my appointment & the service lady was very pleasant over the phone. Thank you Hyundai of Silsbee Service Department!!

Angie was great. I called for a last minute appointment for oil change and tire rotation because we had to go out of town. She was able to get me in at a time that fit my schedule , service was quick, super friendly.

I bought a cheap cash truck someone had traded in that would’ve otherwise gone to auction and they treated it the same as a $40k deal. I was very pleased with my whole experience. Highly recommend Ledell for all your car buying needs. He was very friendly and professional throughout the whole process.

Karen Herrera went above and beyond... Her and her team are 1 in a million, she even ordered us some pizza! Never in my life have I had a sales person feed me... The entire experience was quick and painless, by far the fastest car buying experience that I have ever had at any dealership. Karen is a legitimate rock star.

Karen was a wonderful and I over the top salesman. Anytime we do business with Hyundai of Silsbee she will be our "go to" person. The experience with Hyundai of Silsbee is the only place I will buy a vehicle from ever again. Service is great, politeness is refreshing and the staff are all wonderful to be around ESPECIALLY Karen even though im being a lil bias. 😁 If you want a good deal and someone that works hard to get you what you need and want this is definitely the place to go.

Great experience at Hyundai in Silsbee. Easy purchase, friendly salesperson. (Thanks, to Karen Herrera.)
Did have one minor hiccup when the car was delivered with a screw in the back left tire, but they made it right and replaced the tire promptly. Makes me want to continue to deal with their friendly service people.

Hyundai of Silsbee has a nice looking facility with lots of inventory, it is a little bit difficult to find using your GPS system but well worth it when you find it. Dell Carter was the salesman who helped us with our purchase and Elvis made it happen who is the sales manager. This experience was stress free. They do not play games with you, they work very hard to make you happy.

I showed up at the dealership with no appointment and a flat tire. The team there was super accommodating with me and even had time to change my oil. I was in and out in under an hour and a half!! Thank you Mallory, Kersten and Angie!! You ladies were awesome!!

Karen was awesome! She made sure I got the deal I needed and a safe car for my daughter! Loved my experience!

Show up at the dealership and was greeted by Korri our salesman. They have everything ready when you arrived and make the whole process very pleasant. I will be back again for another purchase.

Hyundai Silsbee was extremely professional and helpful as I am new to using the dealership moving here from Louisiana! They performed a 45K overall inspection and oil change and only performed what was needed and informed me of things that would need attention in the future! I will be using this dealership in the future and would recommend them as well!

Took our Santa Fe for scheduled free oil change/tire rotation. Was shown 2 filters should be changed. Service dept very helpful, friendly and courteous.

They did an excellent job getting me into my new vehicle at the price I wanted. Very friendly and their sells people are wonderful.

I can't believe how smooth it was! Everyone was so nice! Tashayla was amazing! Go see her if you really want to get into the car you dream of she will get you there!

Karen was the best! She helped us from meeting us outside until she handed me the keys to my new Tucson!! 🤍

Highly Recommend! Jess was great to work with and really went above and beyond helping us with the purchase. She kept us well informed along the way about timing and next steps. Your friendly and caring approach made the process very easy for us. It was a pleasure working with you. I'll definitely recommend your services to my family and friends. If you’re looking to buy a car this is your lady!!! Thanks you so much again Jess

I wanted to thank Jessi Omes for everything. She was so amazing and I can't tell you how much we love our new 2024 Palisade. This was the best experience I have had buying a vehicle. Thank you Jessi, for making the process so quick and easy. We will definitely be back!