Hilton Garden Inn Grapevine at Silverlake Crossings

This hotel is located conveniently close to the airport, and the pricing was a good value. The front desk staff were all personable and helpful. The room was clean, and the beds were comfortable. I will definitely stay here again.

Really nice room with microwave, large TV and a refrigerator. I did not use the coffee machine. Everything was super clean. The only problem I had was operating the shower door as it was out of adjustment. Someone with less raw strength would’ve been stuck in the shower. Breakfast buffet ran out of ingredients and silverware although they did have a big business group there. I think they were a little understaffed to handle it.

Rooms were clean and modern. Hotel was well maintained. Airport shuttle was very convenient. Hotel restaurant and bar was nice as well. Only minor complaint was the pillows not being great.

Location is close to DFW, to a few food options, shopping, Gaylord resort, and to the main street of Grapevine which was small but nice.

Kelly and Tatiana at the bar are who I look forward to seeing when I stay at this hotel. I travel at least twice a month and book here every time. These to ladies are wonderful and make sure I and whoever I am with are taken care of.

We loved it here! Staff were amazing. We didnt need anything extra but there was always someone making sure we had what we needed. The rooms were clean, spacious, and cozy. This location is near the mall, and restaurants. I'm sure we'll be back

We were only here for two nights but our stay was perfect! The room was bright and clean and the staff was very helpful. We needed extra towels, a payment card change, directions and suggestions for food. The lobby was conveniently connected to the ballrooms so we were saved from the downpour that came during our company holiday party. Great experience!

By far, one of the nicest Hilton Garden Inn's I have stayed at in the last several years. The rooms are adequate, not fancy, but certainly clean. I recommend the food and the bar staff 100%. Noah and Tattiana are great assets and take great care of their guests. Spent several month's here, and highly recommend.

I would like to celebrate Lena the front desk staff who listened to my concerns and addressed them appropriately with kindness and competence. I really appreciated interacting with Lena as she communicated what she was doing to address my need and provide a welcomed resolution. I really liked the location of this hotel, the decor and the foundation of a good hotel are the customer service agents like Lena 🎉😊

Hilton Garden Inn really saved the day when we had a water outage at the hotel we were staying at that would have severely affect our wedding plans. The water outage happened early in the morning on our wedding rehearsal day (Thursday), and we were told that the water was expected to come back after 1PM. When we transferred to Hilton we were so stressed out as we had so many wedding related things we needed to move with and rehearsal plans. However, Spencer Nguyen, an assistant general manger was a life saver. He was so kind that I was in tears thanking him for going the extra mile to assist and provide the best room and service. He went above and beyond to make sure our stay was comfortable, and we had everything we needed. Our room was great and very clean. Even after our wedding night, we extended our stay till Mon. Thank you so much Spencer and team!!!

Everything is bigger in Texas but here it is also nicer. The room was as big as my apartment and the bed had incredible comfort. Definitely the nicest hotel room I've stayed in recently.

You need a car to get anywhere, but Uber to the nearest town is cheap. A 30 minute walk will only get you out to the main road and back!

Great hotel for just about anything. Close to all types of dining and minutes from DFW. Awesome friendly front desk staff. Only reason for 4 star service is the bar staff in the evening is absolutely ridiculous. The female bartender clearly had no customer service demeanor..period! Besides that great property!

Nice wood floor makes clean feeling and room was large enough for family and luggage. Air conditioning noise is pretty acceptable even if you turn it off for night made room cool enough in 110 degree DFW heat wave. Definitely stay again.

Came for a conference. Great rooms and very friendly and helpful staff. Helped us find local things to do and had a well-stocked store in the hotel with all the toiletries and snacks you could need.

Great stay at this location with my Hilton Garden Inn friendly staff and crew. Clean cozy large rooms with great bar and dining adjacent to the lobby area. Dinner, breakfast presentation and taste 😋 really delicious. I will definitely stay again when I travel to this area. The ambient lighting in the dining area just feels like a really nice restaurant. Thanks Hilton Garden Inn at Silverlake Crossings

Great location! Modern and clean! Our go to for a night out and whenever we have out-of-town guests!

This is the best Hilton garden Inn we've ever stayed at. I am a diamond member and have stayed at hundreds of locations in the country. Demontric, "D" At the front desk and his teammates made our Stay so pleasurable, and the food was served super hot. This is the cleanest Hilton I've seen in years. Highly recommend this location to anyone. 5 Stars....

Clean and elegant experience! I enjoyed my dining experience, I loved the set up of my room and the front desk staff was incredibly helpful and attentive. Breakfast from 6am-10am and dinner is also available from 6pm-10pm(double check this)! So far my favorite Hilton experience 10/10 recommend!

Easy check-in and the rooms are large. I immediately noticed that everything was so clean and smelled fresh, no mustiness or other funky odors that hotels in the south usually have. The bathroom has a pocket door, which is a cool touch. Love the Kuerihg and the extra large TV. My husband didn't want to leave the room! I also appreciate the pull-down window shade in lieu of curtains, which effectively keeps the morning light out when you want to sleep in. Loved this place. We'll be back next time we're in Grapevine.

Nice clean rooms. AC temp perfect. Nice clean rooms. Staff is super friendly and welcoming. Thank you for a great stay!

Hilton Diamond for Life here. This hotel was outstanding. The hotel is exceptional clean, well maintained and has a nice new layout. Location is perfect of wanting to be relatively near “stuff” and DFW though you have to drive 5-10 min. Hotel staff is super nice, especially those who work breakfast. My only “needs improvement” observation is that the shuttle bus to DFW doesn’t support early flights, busy starts running at 6am so maybe 8am flights are on the table if you have precheck and priority status. If not, be cautious chancing it. Breakfast as well since it starts at 7am on Sat and Sun. Hotel is near DFW and could do a little better supporting early morning passengers.

Other than that, zero complaints (that wasn’t really a complaint either). I’ll stay here again. The stay was on point