Fultondale Mini Storage

Brooke is great at taking care of her customers. She courteously assisted me when I needed to rent a U-Haul truck to move, and ensured that I had a storage unit to keep all of my personal items. Thank you Brooke!!

Love it. The service is very professional and very clean outdoor storages. I can pay by check or cash only no credit cards accepted.

Great people and prices.

It could use repairs but staff is very helpful & pleasant.

Yesterday,Thurs 4/21 at about 10 or 11 am I visited this establishment in order to rent a unit. The facility was "tired" looking but the unit was clean. However, professional is the last word I would use to describe what I both witnessed & experienced unless you consider poor attitude and offensive language as professional.
I walked into the office & stood at the counter, after a few moments a voice called from the back "Who's out there?" I laughed & said "a prospective customer" The reply still from the back "Well come back here so I can see you" (wonder what the counter is for) No biggie though, at this point I'm mildly amused. I stepped into the next room where she sat at her desk. A gentlemen & a dog were on a couch. I told her what I needed & she told me where one was to look at it, No, not show it to me. She just told me what building & "if there is a seal, just tear it off". When they say self service they mean it, but still, no biggie.
Upon returning to the office to rent it, the attendant was on the phone with a customer who obviously was hard of hearing as she had to repeat herself quite a few times. Each time her voice got more terse & louder, obviously becoming more frustrated. Finally she hollered in what I consider a very rude manner, " I'll call you back & hung up immediately before the person had a chance to speak. I'm still standing there. After hanging up she hollers " oh my f**king God".(which is disgusting) It was at that point I knew I had to go. While she had not said or treated me ugly, I couldn't tolerate that kind of behavior. I told her nevermind & she had no business in customer service. I left and rented one a mile or so up the road.