TownePlace Suites by Marriott Omaha West

Stayed over a weekend for a business trip. My flight was delayed so my arrival was very late. Upon arriving the kind front desk quickly checked me in so I could get right to sleep. The staff was VERY friendly and helpful the entire time. My room was spotless and spacious. Breakfast was wonderful with lots of gluten free options. Exactly what I needed. I will absolutely book there the next time I'm in town. PLUS the extra touch of a card and treat in my room was wonderful!

I had an amazing experience staying here for 2 months for work! The staff will do anything for you to make your stay one of the best experiences! All the staff is amazing! Would definitely stay here again!

From working many years in the hospitality industry and staying at many different hotels, TownePlace is amazing. Cleanliness and good customer service is what you’ll experience. The GM Vivian can really go above and beyond for her guest. The other employees are all very helpful & always with be a smile on their faces. Carly was amazing when I asked to exchanged my dirty linen for clean. (Of course they offer housekeeping to clean your room for you but I like to clean my own). Nick was also very helpful when I approached him for supplies for my room. Also if you’re traveling with your fur babies there is a nice lil area in the back away from other guests to walk them. In the future, I will definitely stay here again.

After a horrible experience at Wyndham, this place was welcoming and courteous. Vivian was an absolute angel and was able to get us in a room that would accommodate my wheelchair. I would highly recommend this hotel, not just for the excellent service, but also for the cleanliness and location.

My family and I stayed here for about 3 months . Manager Vivian is very polite and works very hard to make sure everything and everyone is comfortable. My kids loved to stay here . It's kid friendly . Rooms are very clean and up to date . Also great place for pets ! My dogs loves it and there's a walking path right next to it so it's nice for an evening walk. Driving to stores are usually 10 minutes away and the restaurants are great and great food. It's a very good location. Parking is big plenty of spots to park. Staff and manager are very nice people and the view is so pretty.

We had a great experience with this hotel! The rooms were very clean. The staff was very accommodating to our needs. Vivian with the front desk was great! She was very kind and good with our kids. She was also very willing to work with us when we needed to change our stay dates. The pool was great . We will definitely be staying here again the future and recommend this hotel to family and friends.

The rooms were spotless, staff was friendly and helpful. This was an amazing choice for our weekend.

Was plowing this place and the manager comped me a room because we plowed for 20 plus hours. Not only was this a awesome place but the staff was incredible!!! Again thank you to the owner and staff!!!

I had an unexpected long term stay here, and the staff and the entire stay have been amazing. Isaiah went out of his way to help me get into a room that would work for me last minute, and the entire stay was amazing. Definitely take advantage of some of the amenities that aren't standard, the patio and grill area are legit.

This hotel is very nice. The room is clean and comfortable. Breakfast is very good. Staff is very nice. The only complaint I have is the fitted bed sheet kept coming off, looked like the elastic was worn off.

Tasha was phenomenal. Her customer service was unmatched. We brought our dog to Sirius Vet for surgery and came here to see if there were any available room, she had one and let us check in so we could get some sleep. Great hotel, clean, friendly, staff is super respectful & nice. Will stay here again!

The lady working the front desk was very professional and helpful, I wish I'd gotten her name. The rooms were immaculately clean. The pool was fun. The fitness center was great, except, the TV was mounted behind the equipment, which was weird. But, everything else was great.

I stayed in a studio there 5 nights - march 3-8, 2023. fabulous staff! excellently designed room! clean! quiet! safe! full kitchen. silverware. plates. pots, etc.. great king bed! couch with pull out twin mattress. great office chair! desk. hutch above desk. pull out table on wheels - brilliant! 2 bedside stands with 3 drawers each. great TV. lots of storage drawers. shelves for clothes, food, whatever. closet with coat rack and hangers. a safe. storage shelves in the closet. extra linens. plenty of towels. great bathroom, tub, shower. brilliant use of every square foot! ottoman. over the couch tray - brilliant! lots of lights. black out shade. additional curtain. very good free breakfast! 5 stars! the only downside is noise from I-680. bring a fan for white noise during the night to drown out the noise from I-680. this was a perfect place!

The room has a beautiful kitchen. I love the nice desk area, comfortable couch, and soft bed. Everything was clean, and the staff was friendly.

Central to many areas of Omaha. The pool was great, the continental breakfast was great, and the staff was exceptional!!

Jenn, Megan, Neka, and Jazz took great care of me during my 11 night stay, and I was always greeted with a smile. This was my second time staying here. The rooms are comfortable and well equipped for the price! I will definitely stay here again next time!

Immediately upon arrival I noticed it was a very clean hotel. Loved the outside grill area- even though I didn't use it. The room was a great size and very clean. The attendant was wonderfully friendly. The morning attendants were just as friendly. The bed was an absolute cloud to sleep on. The pillows were perfect. Pleasantly surprised by the furnished kitchen. The breakfast was delicious- hot and fresh. I will definitely stay again. And I will tell my friends about it.

The rooms look fantastic and are very clean. The hotel has a pool and small workout facility for fitness and leisure along with a dining area and some snacks for sale near the front. I stayed a short time and didn't get to try their breakfast or anything though. Location has some nearby restaurants and you can access a nearby highway, but there didn't seem like there was all that much around.

The staff was incredible. Especially Michelle who prepared breakfast. She took care of breakfast as if it were her own family she was feeding. Clean and comfortable rooms. I enjoyed my stay. Thank you for such great service.

My experience is based off my treatment. The rooms can use an bit of an update and I don't think room service cleans underneath the pull out couches. My family and I were treated very well. The manager that was there for the time being, was awesome! Our reservations got messed up and she helped us get it fixed! She was a God send! I can't remember her name but I know she wasn't the manager stationed there. Thank you for helping us! Best customer service hands down!