Silvercreek Repair

MY JEEP RUNS SO SMOOTHLY NOW AFTER THE TUNEUP. i defiantly can tell the difference from before an now even though i thought it was doing good before. All the people at your shop are extremely nice and helpful. Great repair shop/ Merry Christmas!

Everyone here is great even other customers. their service and prices are unbeatable. My vehicle was finished in a timely minor.

They always do excellent and thorough work, going above and beyond to keep my vehicle in good condition. My only tiny complaint might be that it's sometimes tough to get an appointment scheduled earlier than 2-3 weeks out, but I guess that just goes to show how many people rely on them :D

Great business, I worked with Frank today, who is a very friendly man always a smile on his face. He got me in quick, Took care of the problem Didn’t do anything to the car until he found out what the problem was and called me to get my OK. Then call me when my car was ready. Great service. Thanks Frank.

Very happy with the repair to my car. They did a great job! Very professional and friendly. Will be returning there when I need work done.

Awesome experience as always. I needed repairs done to my truck and it's my only mode of transportation. They were able to get me in and out in one day which really help me. Staff is friendly and informative. Would recommend them to anyone who needs help with there vehicles

Silvercreek came highly recommended to us during 2022, and their work and professionalism has far exceeded the initial recommendation. From accurate diagnosis, to cost effective written itemized quotes in our email for online approvals, Silvercreek has worked with us to keep the 2007 Mazda6 safely on the road.

Once cars reach a certain age, it is an ongoing dilemma to gauge how long to keep the car, how long to keep investing in repairs. Recent repairs have been costly, but in the weird economy, repairs have proven far more cost effective than competitor’s estimates, less expensive than replacement costs for used or new cars. The integrity of Silvercreek has guided us through tough decisions by providing excellent repairs within projected estimates and meeting schedules as promised.

Following a pricey repair last winter, the Mazda suddenly wouldn’t start. Being stranded is tough, and made us seriously second guess the decisions for the pricey repairs. Like a voice in the dark, in an email, Silvercreek suggested an instant workaround, to simply start the car in neutral. Problem solved, the car started! With the next oil change, we scheduled a more permanent repair when Silvercreek replaced the Neutral Safety Switch, a reasonable repair to keep the car starting every time.

Oddly, after the Neutral Safety Switch repair, the car starting acting as if it were haunted, where the dash lights intermittently worked, the automatic gear shifting hesitated until the car lurched down the road. We logged the strange behaviors until scheduling a new appointment.

Silvercreek promptly solved the problem. The technician simply adjusted the repair related to the Neutral Safety Switch, and the car was ready for pick up almost immediately. With NO charge to owner.

This no charge was a first for us. In the past, every other garage fabricated some other problem, or blamed some other unrelated electrical problem, running up some costly estimate to cover their time.

We recognize and appreciate Silvercreek’s honesty and warranty repair to the new Neutral Safety Switch. It helps so much that the Mazda6 starts and drives smoothly! Thank you for helping us regain trust in the Mazda again, even after 16 years.

One last thing is worth mentioning. We live a good distance from Wadsworth and Silvercreek, and our work schedules conflict with garage’s operating hours. Silvercreek has fine-tuned their communications so that we can securely schedule after hours vehicle drop off and pick up. Although we prefer meeting the service team in person, for over a year, Silvercreek has proven that phone and digital communications can work. Thank you, Silvercreek.

Big thanks to Frank and crew for fixing the headlights on my Vintage Beast - aka 1993 Chrysler New Yorker.

SilverCreek Repair provided excellent service. They were courteous and constant with their communication.
The repair was thorough and precise.
I will be using SilverCreek repair for all my future car repair issues going forward and highly recommend them.

First visit 21SEP2023, Wow! First I absolutely love that they are up on tech and their communication (text & Email). I am impressed with the service and knowledge. I really like the detailed estimate that was emailed showing all of the charges. TK & Robin were pleasant, immediately replying with a text with information or to answer a question. Having MVS (multiple vehicle syndrome) we'll be back. It's a great place with great guys. Thank you. David Geo

Silvercreek repair was absolutely phenomenal. I bought a 2003 Camry in really good condition. I wanted to ensure it was gone over with a fine tooth comb to ensure I keep it in tip top shape.
They had Brandon perform the maintenance on my vehicle. They were so informative and helpful along the way. I was given constant updates, to include reports and pictures. The pricing was very fair and well worth the work performed. They found a few issues and corrected them. Issues I never would have noticed until it was too late.
If you're looking for a shop that is well equipped with very friendly staff, look no further. Robin who handles the calls etc is so nice and informative.
I was surprised to find a little gift when I got into my vehicle. A thank you from them just as another step for customer service that was so appreciated.

Very courteous and efficient communication. While this oil change took longer than I thought required of the job, it was done very well. The follow up information about the 29-point inspection was quite helpful and much appreciated. Will use them again for sure!!!

Our van had a serious Power Steering leak on a Thursday evening, and we needed it fixed before the weekend. They were able to get it in and done in time, thanks for that!
We've been going here since 2008. It's gone well, enjoyable people to deal with that do good work, and stand behind it.

Silvercreek Automotive honors veterans service with veterans discounts. Tk is great to work with. I’m extremely happy with their service.

The team did us a huge favor and got our car in quickly and back on the road. Constant communication with the profess and anything needed. Thank you everyone!!

Had fuel fumes that were finally diagnosed on my first visit at Silvercreek after a year of my dealership doing nothing for me. I had nearly given up. Everyone was so nice to work with and I got rides home and back to pick up my car. A really great experience. They replaced my cracked fuel pump, but unfortunately on getting it home, some fumes continued and my check engine light came on. It was no surprise I failed my e-check and had to get a 30-day tag as my tags were due. On returning to Silvercreek, they immediately found 2 more fume issues—a bad gas cap and emissions canister. They handed me a passing e-check report when I picked up the car—they had gone and tested it themselves to be sure there were no lingering issues! They called a couple weeks afterward to be sure there were no more problems. I’m so grateful for their kindness, skill, and persistence.
They go over the top on their service and customer relations.
I can’t recommend them more highly!

We brought our car to Silver Creek after having significant difficulties at a dealership and another garage. They came highly recommended and did not disappoint us. Our car was fixed and the price was reasonable. We plan to use them moving forward.

I needed my Rv fixed and they got me in right away. They kept me informed of the whole process and was completely dedicated on finding the problem with the generator! I definitely would recommend this business to everyone!

Great to work with. Appreciate everyone at Silvercreek being so capable, professional and nice.
Thank you for excellent service and helping taking good care of my vehicle.

Been a regular customer here for a few years now with two vehicles. They are thorough, honest and fair. The complete inspection and test drive while in for oil change spots issues before they become a major emergency.