AT&T Store

We came in to trade in my husbands phone. Skylar helped us and he left us very satisfied with our new phone and got us an amazing deal adding 2 Apple Watches to our plan as well. He was very professional and personal! Highly recommended this place. He deserves a pay raise.

The staff here is very helpful. They are polite and professional. I got a new phone and had to stop back to ask questions about how to use some things.

AAA+++ Service Antwon needs a raise very intelligent on all equipment and plans. Heat personality. This guy gets 👍👍👍👍!

Treveon did a great job and was very helpful. He met me at the door and had me on my way in 5 minutes or so. He was able to save me some money on our plan. He couldn't have done anymore.

Very nice. All the workers are great. Professional and kind. Very helpful and prompt with the knowledge

The customer service was great. He helped get me 3 new phones and set up service and explained everything along the way.

I was very much impressed by the service this person gave me. Very well informed and very helpful. Will continue to use this service .

Skyler and Tayvon helped me out so much. They got my switched from Verizon, set my phone up and even got an OtterBox case. Service is so much better and I actually can use my phone. Highly recommend switching to AT&T and going to see these guys. That was the easiest purchase I've done. Thank you so much guys.

Taveon was so great! We were out in under an hour

My husband and I had to replace our phones and we went to the nearest store, which is here in Heath since they close down the Mount Vernon store. We were so pleasantly satisfied with the level of professionalism, knowledge, candor and patience that these two gentlemen had. I highly recommend this AT&T store in Heath, they know their stuff and in this day and age having great customer service is a very rare thing. A job well done.

Mark was fantastic. Extremely patient. Got me within my price range. He told me better ways to manage my account. He was attentive. Best ATT store experience.

Great customer service. Excellent turnaround time.

We needed a phone fast and the staff at the Heath Ohio store went above and beyond to help us move from T-Mobile after a bad experience that T-Mobile was unwilling to help resolve. We can’t say enough about how great they were.

Great store, everyone is knowledgeable and helpful!

Extremely polite staff and managers. They were very helpful and helped us make a great informed decision about our services. Will definitely go back to this location every time!

Heath AT&T Reece and Tayvon very good people respectful and know what they are doing 👍🏼

Both David, the manager and the associate Ray were awesome today to help me figure out my phone confusion. They were patient and attentive and were able to help me get my phone up and running and even set my smart watch up for service. I give them 4 thumbs up. Two a piece for their good customer service band their ability to do all this with a very helpful and positive attitude!!

Antwon was amazing to deal with and very professional. We had troubles switching from our old carrier and he went out of his way to assist us and made sure the job got done. Go to him if you ever need anything, amazing service!

If you live within a 50 mile radius and have AT&T service you must come to this store for all of your phone needs. David and Skylar are the most awesome team I have encountered of any AT&T store I have visited, including Texas and Florida. They listen to what you need, do not try to trick you into anything more, and offer solutions to your problems with ease. I ran over my phone and Skylar was ready to assist with the purchase of a new phone. I told him what I needed and he didn't try to talk me into anything I didn't really need. He knew I just needed a phone that night. He even set up, and put on my case and glass to protect for me.. David then came over to assist with products that may help me. They are both kind, funny, knowledgeable, attentive and helpful. I live in Worthington and will drive to them whenever I need assistance with my phone. They are fantastic!

Give these guys a raise!

Words cannot express the amount of gratitude I feel towards Dave at this location! I have been battling back-and-forth with AT&T for the past year and a half over a phone that I turned in for full credit that was stolen by a previous employee!!!! Countless people I have talked to that never could help me couldn’t prove I had turned the phone in and much to my dismay left me with paying for a $700 phone that was supposed to have been free for me. However, Dave has made me a happy AT&T customer once again! I cannot vouch for everyone that works for AT&T (especially the one who stole my phone in the first place) but Dave is one of the best people I’ve ever talk to you in my life with AT&T! He will forever and foremost be the ONLY person I talk to with this company if I have any problems in the future!!! Thanks again Dave, you do not understand how appreciative I am of the work that you have done!!!!!