Brenda Chivis Montgomery - State Farm Insurance Agent

Wonderful establishment! Brenda's office is always prompt and on time with giving payment reminders and in quoting. I love speaking with Mercedes! Never a bad moment, highly recommend!!!!!

Brenda is THE BEST! She really cares!

Great customer service! Agent (Glen) who help me was very helpful and was able to get me a great quote .

Brenda is a professional! Great attitude, cordial, very knowledgeable and thorough.

Great service. They really are "like a good neighbor."

I didnt gave to go to their place i did everything by phone and everything was done quick.

Great customer service always.

Excelente

Not a good agent, choose someone else. I set up on auto draft for years and randomly one month the payment didn't go through. They did not call me or notify me and let me have a lapse in coverage. They refuse to correct the situation. An insurance agent should help protect you and they do not.

I wanted to alert them about my debit card being replaced. If not, my automatic payment would have been declined. After three attempts, I finally got in touch with a lady at the office to give her this new information. I wanted to point this out to the agent, Brenda Montgomery, and I requested a call back from her. She calls me back and was more concerned about, "why did I specifically request to speak with her?!" She went on to say, "I have other agents that could help you. I don't understand!" With her being the agent I figured that she should be
one I speak with about any concerns that I have. I felt like I was not important enough to this agency to continue to do business with after that unfortunate phone conversation. Therefore, I moved my vehicles, and soon my home, approximately one mile down the street.