Dreamworks Roofing & Contracting

I started following Dreamworks because of a former student, Jacob,.
He is a partner in the business. I wasn't actually looking for a roof at the time, but one of their representatives actually knocked my door with an offered for a free roof inspection. So I let them inspected roof. After the came down from the inspection, they made me aware that they saw ZERO damage to our roof. A few days later another roofing company had come by and offered a free inspection as well, when I saw they were roofing neighbors of mine I allowed them to take a look. After the completion of their inspection they had told me my roof has lot of hail damage and persisted that we file a claim. We preceded, but I had a bad feeling about it. The roof was approved by my insurance provider so I reached out to Jacob Fuchs of Dreamworks. He sent me a link showing me the past roof inspection they had completed and to my surprise he guessed the company that actually inspected my roof letting me know, there were concerns of contractor made damage. Neither of us have proof to say either way, but the customer service and knowledge from Jacob is what sold me , on choosing the contractor for my job, I'm glad I hadn't signed an agreement with the last company just yet. Jacob came out right way and went over every with and to my surprise had gotten the insurance to pay out an additional $10,000 for my roof! The roof is beautiful and Jacob personally came by and picked up left over materials the day after Thanksgiving.

Overall my experience was incredible. Jacobs response to phone calls and text messages make me feel he just might be the Usain Bolt of customer service. If you need a roofer Jacob is your go to guy!

Thanks to Jacob and the roofing team I have a beautiful new roof. Everyone was respectful and they even fixed a problem that came up down the road. Insurance claim was handled smoothly by Jacob and he took care of the whole proces and Insurance paid for it. Even Allstate calls Jacob Fuchs Daddy

When a tornado hit our neighborhood, lots of roofing companies came from all over and started their pushy sales pitches to try to get business. Richard from Dreamworks was the first contractor to my house. Even though our street was impassable by vehicles, he walked up the hill with his ladder over his shoulder. It was pretty obvious, even from the street, that we needed a new roof, but he politely asked if he could enter my yard and take a closer look. He was quick and professional and after checking the roof told me what his company could do for me and how it would work. No pressure, just facts and details. He even explained how the insurance would work and what the timing would be. I had heard of Dreamworks and had seen their signs in yards before, so I did a quick Google search and saw enough to feel confident that they were legit. I accepted his offer.

Lots of other companies stopped by and immediately started in with pressure and scare tactics. A couple of times I even had to run people off my front porch. I never once regretted choosing Dreamworks.

The next day my roof was covered and three weeks later they completely replaced my roof. The whole crew showed up at 7:00am and got to work. By 5:30pm they were finishing up. They were professional and efficient from start to finish. When they were done, they cleaned everything up and hauled away the debris.

The tornado cleanup is still going on four months later, and I have many neighbors who still have not been able to get their roofs repaired. I have heard stories of all sorts of troubles with roofing companies and insurance and labor. There are houses with worn-out tarps still on them or piles of roofing supplies in their yards with no crews coming to do anything with them. It was such a relief to have mine done so quickly, easily and professionally. Dreamworks did almost all of the communication with insurance and everything happened exactly as promised that first day Richard carried his ladder up my street.

I highly recommend them.

After having several roofing companies contact us regarding our old, damaged roof, we decided to use Dreamworks for our project. Kenneth came to our home and was very knowledgeable, honest and straightforward. When we told him we had Allstate for our insurance company, Kenneth did not shy away from the challenge. He worked with us every step of the way and got our roof fully covered. We even had enough coverage to get architectural shingles installed instead of the normal 3-tab.

On installation day, the Dreamwork crew showed up early and got right to work. Tyler was the project lead and he kept us informed on everything they were doing. He answered all of our questions in great detail and we were confident in his ability to manage the project. Tyler even had the workers stop the shingle removal so my wife and sons could leave the house safely. The crew finished our roof that evening and did a great job of cleaning up. So far, we are extremely happy with how our roof installation turned out.

I would certainly recommend Kenneth to get you started and walk you through the process, and I would recommend Tyler to manage your installation from start to finish. Some of the other roofing guys will promise you things they probably shouldn’t be doing, but if you want honest, reliable and straightforward service, go with Dreamworks. You won’t be disappointed.

Dreamworks was great to work with. Jason was the project manager that orchestrated all of the interactions with my insurance. There were no insurance surprises and it was relatively seamless getting things moving. It took them 1 day to remove and replace my roof (and there was a bit of additional repair work needed). Crew leader Travis communicated well and explained all that was done, and his enormous crew was outstanding. I interacted with the office very little, but Teresa was prompt and attentive. All told, this was a painless experience and have even recommended them to others.

I was initially wary of this company, as they knocked on my door unsolicited with the usual roofer's story about replacing my roof at my insurer's expense. After inspecting the roof and taking photos, they asked me to sign something which included a fee if I hired a different company to replace the roof.

But we got past that problem quickly, and everything worked out seamlessly, efficiently and professionally exactly as they told me to expect. That is, they handled all communications with my insurance adjuster, who agreed with their diagnosis requiring roof replacement due to wind damage, and it cost me nothing but my insurance deductible. Actually, it cost me about $1,400 more than that but only because I asked for an upgrade to the quality and appearance of the roof. The work required all of one day but no more than that, and they cleaned up when they were done.

One problem did arise. Roof replacement causes lots of noise and vibration, as they told me it would, and it caused a light fixture in my laundry room to fall out of the ceiling. To be honest, I don't think that would have happened but for the 50-year old plastic fixture in the ceiling that was in the process of disintegrating. When I noticed that a day or so later I thought it was my problem, but when I mentioned it to Chris Parker, Dreamworks' General Manager, when he called just to ask if I was satisfied, he said he would send someone out to fix it. Frankly, I thought it would be a difficult job, possibly requiring someone to crawl around in my attic, but Danny called me and sent Carey to fix it, who came on schedule and fixed it in less than 30 minutes.

I rarely respond to surveys and requests for reviews, simply because everyone wants that these days and my time is worth something to me. But in this case I was motivated to write this review, with the repair of the light fixture possibly the single most important motivating factor. They didn't have to do that but they did, and that, together with the efficient roof replacement, makes me a happy customer.

Great customer service easy to work with professional. They work with the insurance company to get my roof fully purchased which wasn't easy it took a while and a lot of persistence on there and. Got a beautiful brand new roof. Thank you Richard and DreamWorks roofing there we go

There was not enough damage to my home but I was so pleased with the experience I decided to write a review.There was a young lady named Amber that came and knocked on our door to offer us a free roof inspection. We have had many Roofing companies knock on our door here recently and we have not allowed it due to them being kind of aggressive.Now this young lady made us feel VERY comfortable. So we decided it would not hurt to have someone check it out. She was very knowledgeable and gave us peace of mind knowing are roof should be good for the next few years. We will definitely be calling her when that time comes!

Dreamworks is top notch and very professional. They showed up on time to look at the roof and provide a quote. They kept in contact during scheduling and showed up on time for install day. The crew was very professional and efficiently removed and replaced the roof. I was really impressed with the workmanship and final result. Great work and great price.
I highly recommend Dreamworks!!

We had our bathroom renovated by Dreamworks and we couldn't be happier!! It is absolutely gorgeous!!!! Danny and Michelle helped us get the project started and they were such a pleasure to work with and we
couldn't have done it without them. Chris Lightfoot and his crew were in charge of getting the project completed and they were phenomenal!! They were very professional and did an awesome job and I would highly recommend them to anyone who is thinking about a renovation, wanting it done right and ending up with a beautiful result.

Thank you Dreamworks!!!!

Marilyn S.

Great experience!! Definitely recommend! Jacob Fuchs came out and inspected my roof because I had some concerns about how it overlapped with the gutters. Jacob did a full inspection outside and even checked the interior attic to make sure everything looked good from both sides. And he even took the time to show me what my roof looked like. He told me honestly there was nothing wrong with my roof and that it was in good shape. He was very prompt, professional, and honest which I really appreciated!! Definitely would recommend him to anyone looking to have their roof checked out and will use him in the future if I have any issues!

We have used Dreamworks twice at the recommendation of our State Farm agent. They repaired our roof from where a satellite dish caused roof/soffit/fascia damage and water was pouring underneath. We also just used them to blow leaves and pine straw off the roof and gutter guards as well as blow off the roof of our shed. Very professional, friendly, prompt and quick service. Well definitely use them again and will recommend their services as well.

After things not turning out with another roofer (very unprofessional), Tim Brisbane knocked on my door at the right time. I had already done my own research on choosing the right brand of shingle. I knew I wanted to go with Certainteed. Tim was very trustworthy and I had confidence in him. We worked out all the details and Tim worked directly with my insurance company as well. My new roof was installed without any problems. I would reach out to Tim and the Dreamworks team without hesitation anytime.
Lisa - Decatur

I am very happy and satisfied with Dreamworks Restoration. We needed a roof replacement to our house and from the beginning they made it a smooth process for us. We worked with Josh and he was wonderful. He helped us workout the process with the insurance company and even though there were issues with my HOA, he was there to help us find a solution fast. He was always available to answer any questions or concerns I had, and was here the day of the job (something you really don't see), he was here until the job was complete and until I was satisfied with the work. Every question was answered in an understandable way. I highly recommend Josh with Dreamworks Restoration.

I can’t say enough great things about this company. The job was completed quickly, professionally and they cleaned up after the install. My roof looks great and they stand behind their work. They worked closely with the insurance company and were able to get the insurance to cover needed up grades.

I am very pleased with my experience with DreamWorks Restoration. I worked closely with Jason from start to finish on getting a new roof. He was very detailed, thorough, and willing to address any questions we had during the process. Also, he was responsive and handled everything in a professional manner. He even took the time to walk us through our shingle options. I greatly appreciate his superb customer service and the crew’s fantastic roofing work. Thanks Jason and the DreamWorks crew! I would recommend them to anyone looking for a new roof.

We are very pleased at the new roof installed by Dreamworks. They provided excellent service from start to finish. Richard Moxley was very pleasant and helpful in keeping us updated through the whole process. He was thorough in explaining the process and always took care to make sure that all of our questions were answered and that we were satisfied. We couldn't recommend Dreamworks enough!

We had hail damage from a huge hail storm in July 2019 Our insurance company sent an inspector who did not climb up on the roof to take a look but rather used poorly focused photos to deny our claim. Dreamworks, specifically Paul Benton, helped us deal with our insurance company, pointed out to them the areas that were damaged and that a new roof was necessary. This took a few months but our insurance company finally approved a new roof. Dreamworks installed the roof, cleaned up all the old shingles, nails, etc. and did an awesome job. We would highly recommend them for anyone in need of a new roof or roof repair.

I called Jeremy as I am purchasing a home. He has been fabulous from day one. I needed a roof inspection to see if home I am purchasing has a structurally sound roof. He came out and did the estimate actually a day earlier than he promised. He actually came on a Sunday, which is his off day. He came as he knew I needed the roof inspection as soon as possible and as Monday there was predicted to be rain. He was out inspecting the roof for at least an hour. He provided me a detailed report with many photos showing the areas of concern. He also has spoken with me several times about his findings and recommendations. I can tell, after talking to Jeremy over this past week, that he knows his stuff. He is professional, polite and very responsive. I can tell he wants what is best for his clients. He definitely is a hardworking and diligent professional.

I had a great experience with Jason and his team at Dreamworks. He was very knowledgeable with the entire process, which was seamless, and everything was completed on time and as promised. I certainly would recommend their services to any of my neighbors looking to enhance and update their residence.