Ben Gibby: Allstate Insurance

The staff there are wonderful! Also, Ben is an awesome agent and I’ve never had any problems with him. I also appreciate the prompt communication if I reach out.

Working with Ben Gibby has always been easy. His team has answered all of my many questions and explained my policies thoroughly. His team is very transparent when explaining the fees and benefits of our insurance policies. I appreciate their honest feedback and I’m grateful for the direction they have given me through the years in helping me to protect my home and vehicles.

This is a great agency. I have used them for years. They handle questions and issues in a professional and polite way and make the experience easy. I recommend them highly.

Helped us get insurance and awesome.

Ben has been my agent for years and has taken great care of me and my grown kids.

I love, love, love Allstate! Ben Gibby office staff is wonderful and they treat their clients with exceptional respect.

Ben Gibby is a great and friendly agent. The staff is always helpful and friendly as well.

Pleasant people to work with and they are very accomodating of my needs.

Friendly office! Ben is great to work with!

Helpful office staff.

Quick and efficient

I'll state charges too much and the make up increasing my bill

If I could give 0 stars I would. I cancelled all of my policies with them in January 2019. Been getting charged every month since then. No apology, just told me I was supposed to write in and cancel for one of the three policies, which wasn't told me to me when I said to cancel them all. It also isn't written into my policy at any point, I read the extensive literature of the policy thoroughly. I now can't cancel my policy without written form or by denying all charges through my financial institution. I don't call that customer service, I call that fraudulent charges and subject to charges in small claims court. Don't choose Allstate, especially don't choose this agency. I won't even mention my not-at-fault claim from September that is still being settled due to denying all injury claims and forcing me to hire an attorney to ensure my medical bills are covered when I wasn't even at fault. Also, I have a clean driving record since 2012 and have been a perfect insurance holder, missing no payments and no late payments for over a decade, yet they can't handle my single claim (EVER) where I wasn't even at fault.