Shoe Dept. Encore

Every time I have gone to this store, the workers have been extremely nice and helpful and the prices are great, but today one worker went above and beyond. I didn't catch his name but he had pretty bluish-green hair. I was looking for black slides for a wedding I was attending in a few days but was having trouble finding shoes that would work. Size 10 was too tight and size 11 would slip off my feet but there was no 10.5 in any of the shoes. The worker helped me for the better part of half an hour. As I was just about to buy cheap 11 shoes and find a way to make them work, he found slightly different shoes with straps on them. They work perfectly in a size 11. I would have just given up and bit the bullet and wear uncomfortable shoes for the wedding but he thought out of the box and found some shoes that were not only comfortable but cheap as well. Always my first show store to try.

Many many shoes, no nike or converse. But many choices, especially adidas and puma.
There's a one shoe thing, during checkout is when they get the other one. Which is chill, no need for both shoes. Their theft went down majorly from that.

Josh is a awesome guy.. He helped me finding the shoes i was looking for... Thankew

My go to shoe store. Always got great prices and collection.

Debbie was extremely helpful and accommodating!! Very professional and a great personality!!

Newer store inside the mall. Large selection of shoes for everyone.

Clean and great prices for dress shoes .

Yes!!! They have quite a variety. I'll be going there more often!

I walked in this store today wanting to buy a pair of tennis shoes! It was the display model. So I asked kindly, if the sales lady could scan it and see if it was on sale. Rudely replied “No, they are not on sale, they’re brooks!” I asked if I could have the other shoe so I could try them both on before making a purchase, she rudely replied saying that I could get it at check out when I purchased them. Why on earth would anyone want to buy $100 pair of shoes without trying them BOTH on?!? I can only try one shoe on at a time?!?! I’ve never walked into a shoe store and had someone tell me I could only try one shoe at a time…. I’ll take my business else where with an experience like this.

Terrible service. My husband and I came to buy flip flops. My husband asked for a second pair of shoes so he could try on two as he has problems with his foot. We were refused and a guy with an earring in his nose short stature said that we can see and measure two at once only after we buy.

My husband started talking to me and complaining about the service, my husband only spoke to me, and not to the store employee. The worker called security and said that we were rude. Although we did not say anything to the employee. I just asked for a second pair of shoes.

If you have problems with your feet and want to try on two shoes at once, do not go to this store

They have variety of shoes. But I the worst service ever, the staff were mean and they were always going back and forth acting mean the worst resist bigotry store I have ever encountered.

I just don’t understand why y’all were closed at 8:43 pm when it says y’all don’t close until 9:00 pm? Bad business

The staff are horrible.

Very bad service