The Home Depot

I had the best experience! A very nice and patient man named Ronald helped me find new air vents for my home. Since my home was older, he had to really research to find the right ones. Not only did Ronald research but he also gave me pointers on how to install. I so appreciated his help!

It’s Home Depot. They have what you need for your home projects. Always clean and friendly helpful staff. Today I was buying garden tools and the employee that helped us, knew his stuff. Tried to get us to buy the best product for our project. Gave us many different options, with different price ranges.

By far my go to home improvement store compared to the one across the street. Great houseplants, succulents, lanscape plants... rocks. Great for DIY'ers. redid my old messed up dresser top with squares of aluminum and carpet tacks, rocks and brick around the green house, redid the bathroom... the fiddle leaf fig came from there, floor, bathroom paint.. everything.

I love their service, always someone close by asking if youre okay and finding things okay. the floor came out great for a first time tile project... just a cool store :-)

At the West Ashley Home Depot, I was so happy to find just the tiles I was looking for but the boxes were way to heavy. Lucky for me Neil showed up. He found a cart and proceeded to start to load the first box. It was not only heavy but hard to grab. The rest of the boxes were taped together and Neil hunted to find a tool and was able to free all the boxes. He was super kind asking me as he lifted each box if the color looked good to me. He really struggled but got all 8 boxes on the cart .Neil is a Home Depot hero.

I work with a local company and we always make our trips to Home Depot. Magwood is definitely my favorite because of David! That man cracks me up, he’s always in a good mood, happy to help, and always makes your day a little better before you leave. Such a kind soul. I’m glad God could cross our paths David! I hope you see this. We appreciate you!!!

I mean... It's Home Depot... what's to say? Selection is a bit more limited in this location compared to North Charleston location, but better than other small HD stores I've been to in other cities. I spend most of my considerable disposable income here so they must be doing something right...

I love this place!!! No one bothers you except for that one day when a district manager was here and talked me into buying a 16 gallon wet vac instead of the 12 gallon version. Every time I use that thing I’m thankful I happened in while that dude was here. Also, the parking lot looks amazing! My favorite place to shop.

There is an older gentleman named David Young that works at the Home Depot located at 2008 Magwood dr. in Charleston, SC. He is amazing!!! He was very helpful, friendly, and funny. This man needs a raise!!! I think that a lot of the other employees should take a couple pages out of his book on what good customer service looks like. Whenever I decide to go back I only want to work with him!!! This man definitely know what he is talking about and knows his stuff inside and out!!!! I'm only giving this store 5 stars because of David. Everyone else was extremely unhelpful and somewhat rude.

I went to pick up a patio bistro set that I had ordered online. I was impressed with the efficiency of their online pick up process & especially Luke who was the young man who assisted with breaking the boxed item down and take it out so I could fit into my vehicle. He was so patient, professional and had such an engaging personality. Home Depot is lucky to have such a hardworking young man like him on their team! Thanks again, Luke!

They know my dogs name. Ask for Deb at Customer Service she has the cookies

The service was great the store was very clean and disinfected between customers at registers.. They had everything thing I need and the paint department and plus it's right beside my house so it's very convenient for my business and for my customers

Always clean and organized! Your cell signal works inside Home Depot! They also have carts ready so you don't have to go find one!

Just went into the store. I’ve been in the store multiple times and I’ve never let down by the Customer Service was greeted as I was walking into the store and several times folks asked me did I need help finding something, I was in the tool section and Anne Marie approached me to find out if I needed any help and she walked me over to the nails where I was looking for a specific nail gun nail and she introduced me to Mike the store manager which stayed with me the entire time that I was looking for the nail, That type of customer service is few and far between I went on to carry a conversation with her about a bad experience that I had with the Summerville store and she was very apologetic about it and told me her role with the Home Depot. Very nice to know that there are people that care about Customer Service. Thank you Anne Marie thank you Mike, and all of the nice lady she introduced me to at the Home Depot in West Ashley Charleston, South Carolina. God bless you all.

Your customer service was above and beyond! Thanks for the help and thanks for stepping up!5 stars

I recently purchased a 8" Ridgid tile saw (that works great). I've cut both pavers and tile without chipping. It is accurate and I've found the laser a nice feature when lining up my cuts. Even more impressive were the two employees from Home Depot who made my life stress free. I was starting a project that the splash guard (on the saw) was going to be a big plus, because I needed to keep the surrounding area dry. However, when I unpacked the saw it was missing a small post/screw that keeps the splash guard in place. I texted Ridgid customer service and they did a great job, but the post/screw would take a few days to get to me.

However, I was starting a tile job the next day. So I went down to Home Depot and explained the situation to Torri (in flooring at the West Ashely store in Charleston). Since it was a specialty screw, I asked if we could use the post/screw from the display. Torri was great. She found her manager Patrick, and after he glanced at my receipt for the saw, he said yes.

This quick fix was a BIG deal for me! This solution allowed me to start the job as planned!!!! It was amazing to have an employee and manager put the customer first, and I hope the people at Home Depot corporate relay this positive experience to Torri and Patrick.

Additionally, I received the screw/post a few days later in the mail. It came really fast, and I'm bringing the part to Home Depot so they can replace it on the display.

I’ve been using this location for over a year since we moved here. It’s never been bad, But never like today either. Will the store manager was absolutely incredibly helpful and appreciative of my business. If you all don’t hang on to him with his customer service I’ll put him to work. Best experience ever at Home Depot in South Carolina. Thank you Will. Excellent job. Keep it up.

Cheryl in the customer service department is absolutely fantastic. I had an issue with my Penske truck rental and she assisted so much more than anyone else I had spoken with. She was understanding and caring, and made a terrible experience a bit better. CHERYL YOU ARE AWESOME!!!

Yes I called them and then I went to the store and got what I needed and got electric cart right there by the door and no problems people courteous and happy and know where stuff was at maybe that other store down the road what's it called Louise Louise I don't know it's kind of like cut blue color in it and stuff big old parking lot no shopping carts to be found parking sucks what was that place called again I just can't remember

Lots of tools and supplies available. Very few empty spots.

Outstanding customer service! James and William went out of their way to help me with a project of mine, which I greatly appreciated!

Will definitely always choose this store over others nearby.

Thank you!