Garage Guys Automotive

I had a wonderful experience with Garage Guys. I needed extensive work done on my vehicle. Justin was great about walking through the details and helping me make the best decision. They were very thorough regarding comprehensive problem-solving. Justin kept me updated during the entire process. The experience felt more like a partnership, rather than simply a transaction. I would highly recommend Garage Guys!!

This place is my new go-to spot! Recently, my car abruptly started making weird noises and after realizing it was related to the exhaust, i needed to take it to a shop.

The place that I was planning on taking it to, wouldn't even be able to look at it until 3 days later, but these guys gave me a diagnosis within hours(probably quicker if they weren't busy) and was fixed by lunchtime the next day 🤯!!

They also provided a courtesy shuttle to home and a from the shop while it was being worked on with some of the nicest people around.

Nobody likes to pay for repairs, but Justin kept me updated and made sure I was taken care of. This was an awesome experience and I will definitely be back

You can definitely believe all of the good reviews. These guys are awesome. From Justin at the front desk to Henry to Abdul…they all do an excellent job. I went in for brake replacements and both Justin and Abdul explained my options in a way that I didn’t feel like I was being given a sales pitch, yet explained which options would make sense for different factors. I decided to wait in the office for the diagnostics, and every single communication and interaction was polite and friendly. It didn’t matter if it was interaction with customers or each other, they treat everyone well. I’ve never had automotive service this exceptional, and I have been around longer than the average bear (if you know what that means, you’re in my age bracket…lol).
I think the the age old sentiment of “treat people how you want to be treated” applies here. I suspect that this is also an example of good leadership as well as pride of ownership.
I’m glad that I decided to research long enough to see the reviews, put my faith in those reviews and drive quite a ways out of my way to check them out. I feel that people who make the visit will feel the same.
Thanks guys, see you next time!

Mixed Feelings, but Generally Positive Experience

Our first encounter with Garage Guys was nothing short of excellent; they provided A+ service for my wife's car, leaving us thoroughly satisfied. The professionalism and quality of work were commendable, setting a high benchmark for our expectations moving forward.

However, a recent experience somewhat tarnished the previously impeccable image. In need of a Freon change, I reached out to confirm the service cost, recalling it to be around $150 - a mix-up on my part, admittedly. To my surprise, the quoted price was $190. When I mentioned my wife's earlier quote of $150, perhaps confusing it with another provider, the response was less than understanding. I was met with a dismissive retort: "Your wife can tell you it's $150 all day if she wants, but we don’t change our service prices that are on our sign." This approach to customer interaction felt unnecessarily confrontational and left a bitter taste, marking a stark contrast to our initial visit.

Despite this, I've decided to award a 4-star rating, primarily as a nod to our first experience which showcased their potential for delivering polite and high-quality service. I believe in giving credit where it's due, and while the recent exchange was disappointing, it doesn't entirely erase the positives. I hope this feedback serves as a constructive point, perhaps guiding a more customer-friendly approach in the future.

Update: I appreciate your reply and the fact that you look at your reviews and use the feedback to keep your company great. We will return next time we need your services!

I’m changing my review back to a 5 star now.

I went and had my oil changed. I was greated by Abdul & Justin and they got me in right away!

The technician Jake was fast and looked over my entire vehicle for that piece of mind. I also have white leather interior and they didn’t leave any smudges or smears on my seats.

I will be returning to Garage Guys for my future repairs!

Took my wife's Mini Cooper in , Mr. Lee was very knowledgeable and kept in constant contact regarding the work needed and pricing. The shop did a great job on replacing the clutch and water pump , regardless of domestic or import these guys are the real deal.

Are you looking for a great car repair service? You have to checkout Garage Guys Automotive. The front desk service was a breath of fresh air. They were so thorough explaining what was wrong and what could be done. I was given a dependable car to drive while mine was being worked on. I was also surprised by the costs. Very reasonable. Its been 6 months my car runs better than ever. Seriously I am a woman and feel like a target is on my back whenever I go for car service. Not here. I highly recommend Garage Guys they are a true honest business. 5 stars and up. Thank you Garage Guys for being a fair and honest company. I will not go anywhere else .

Garage Guys have been such a life saver!
I was recommended by one of my close my friends to come here, and they’re very detailed in their report after they run diagnostics on your car and their customer service is stellar! Would definitely recommend people to come here!
Abdul & Sandy are the people I typically speak with and they’re totally amazing!

Justin was great on explaining details of the actual job that needs to be done. They did a great job on locating the main issue on the air conditioner. Honestly I cannot comment on the pricing on the replacement of the air conditioner compressor, because this is the first time I have an issue on all vehicle I ever owned.

I was recommended to get my alignment done here by Discount Tire. Let's just say these guys know how to run a shop. Very professional, kind and honest. Made me feel confident in the alignment they performed on my raised Jeep. It feels perfect now. Will be getting my alignment done here from now on.

Thanks Garage Guys.

The young Latino at the computer was very helpful. He went out of his way to help me with some of the features that I was unaware of. He is very knowledgeable with Ram 1500 trucks. It was great to hear from you & I hope to see you next time. Here are some pictures of my 2021 Ram Crewcab 4x4. See y’all later.

Best mechanic shop ever. The guys are honest. The do great work, they do it fast and for a fair price. All of which is rare in this business. I will always go here for my auto work and will recommend this place to everyone I know.

Service Advisor Justin helped me with all my questions with my vehicle. I will definitely use Garage Guys Automotive for any future repairs. I never felt pressured and all repairs needed on my vehicle were explained in detail. I received text pictures of motor and what needed fixing..Thank you Justin for all your help…

These guys have worked on our car several times over the past few years. Each time they are professional and do a great job at diagnosing the problem and keeping us informed of cost and time. They are keeping our car running great.

They were fast and thorough in evaluating what was wrong with my car. The time frame it took to fix my car was impeccable, I am extremely satisfied with the work they did... Thank Garage Guys...

This place is awesome! I called one day because my tail light when out and, I proceed to tell Abdul my life story about when I tried to fix it myself going on and on. He listened to me complain and said come on and we will take care of you. It took me longer to drive there than it did for them to fix it. Quick and easy service I love it!!!

I could not be more pleased with the service at Garage Guys! I'm totally a DITTO with all of the glowing reviews! Abdul & Lee are super friendly & knowledgeable. The technician did a fantastic job on the front suspension work, on my 2000 GMC Sierra pick up truck with 377K miles. Replaced ball joints & control arms, & did an alignment. The vehicle drives like it did 23 years ago!! I'm so glad I found Garage Guys & I'm sure you will be too. I highly recommend them & will be returning there for all of my future auto repair needs.

Listens carefully to fully under the poblem as described . Efficiently diagnose problem and present a detailed repair procedure with estimated cost. Completes work as promised. Vehicle is returned clean and in good condition. I use Garage Guys for repair and maintenance on my Mercedes. Excellent service. Last work performed by Jay. Did an excellent job. Very satisfied customer. Highly recommend.

Place is a hidden gem in my opinion. From the owner to the front desk personnel everyone was kind and customer service driven. They diagnose the problem looked over the entire car recommended a few things an let thr decision up to me. Was not pushy at all. They will be gtg my business..
Dominic Van

I adore Garage Guys! I’ve used them for the past 5 years and have yet to be disappointed. They are friendly and always providing the best service!