BMO Bank N.A Branches

Me and my husband went to open business account banker very professional explained everything experience was very nice definitely recommend this bank to family and friends

Jessica Lewickas was great! She was very helpful in opening a new account for our 16 old and was very outgoing .

Great bank always courteous and friendly. I have been a customer for many years.

Been going to this branch for many years. The staff are always helpful and nice

One of the best BMO branches in the Joliet area

Went in to get temporary checks. The teller told me they need longer make temporary checks so I proceeded to withdraw money, I was not about to pay 5$ for a money order as I think that I shouldn't be charged since I'm a customer and they can't even offer the service of making temporary checks. And you can go to a store and get one for under a dollar. So I call two weeks later speak with the manager she was very nice and friendly she told me that my checks were ordered. She told me I could come in and get temporary checks and I told her that whoever helped me that day I was in told me they were no longer making checks. She told me it would be a training opportunity for that person but it's still frustrating to get the wrong information and have to take extra time out of my day to make extra trips to places to get what I need because someone isn't trained properly.

Went in this location recently, I usually go to the one on midland but since I was in the area I came to this one. I needed to do a cash advance and the little elderly teller told me “we stopped doing that” I then informed her I just did one about a month ago and she said “oh yeah we stopped doing them a couple weeks ago” bless her little heart, she was really trying very hard to get out of doing her job. I knew she was a liar but I didn’t feel like calling her out so I left. I then went to midland and they did it no problem. I then called this location back and informed the manager what happened. He clearly did not care didn’t even ask me which teller it was or anything was just in a rush to get off the phone. Listen, if your employees don’t know how to do something, teach them. If they know but just don’t feel like doing it then hire someone that will. There’s plenty of people that would love to have her teller position and would’ve been much better candidates. She can stay home if she doesn’t feel like doing her job. And to the manager, next time, at least act like you care. Poorly ran establishment.

Last Saturday the teller at Joliet location post same transaction three times and widhrew extra 16k suppose to be 8k. Now uneducated people at corporate office dont know what happen. This is the worst bank to open account. I told many people close the account if you have at BMO. No wonder they closed many branches. Majority branch managers are uneducated. They dont know what they are doing. And i will also post in new paper and all social media.

I have been with Harris Bank since they opened, I am 35 and will be looking for a new bank! It's been 8 days since their ATM machine didn't give me money back after an error while depositing, I even have the receipt where it clearly says there was a error returning my bills. I need my money because I have bills to pay!

If I could give them 0 stars I would. I closed my accounts after months of mistakes. Finally closed it on 10-19-20 then got a overdraft notice dated 10-23-20. Spent 30 minutes on hold to get hung up on 3 times with there customer service number. Went into the branch on Midland in Joliet to find out what was going on. Only to be blamed for the overdraft and zelle transactions. By the way the Zelle was a deposit. After her corporate (which is how I believed she called). Told her the accounts were never closed. I was told before She could close the account I had to bring it to 0.

Run from this bank they don’t know what they are doing with your money or theirs!

You cant talk to anyone in the United States . The call reps don’t speak good English and they panick and hang up on you . Very disappointed will not bank with this bank anymore

BMO is the worst bank I’ve ever dealt with! I’ve closed on numerous loans, Jessica Lewickas is the worst mortgage broker I’ve ever come in contact with. She sat on my application so long that it expired and had to pull my credit again. The whole process took 6 months!

I cannot deposit or cash my 13 yr old daughters graduation check unless I open an account for her or she goes to get state id. I call to ask questions about this policy and was rudely treated and hung up on. Very unpleasant and unprofessional

If I could give 0 stars I would . DO NOT GO HERE JUST TO CASH A CHECK ITS 10 each. Then Had to wait into they got in touch just to get my money.

Only 2 drive through lanes open 4 to 5 cars deep. If you are trying to discourage people from banking with you, congrats. We're out!