Quality Sleep Mattress Store Kirkland

I went into Quality Sleep to look at sheets and pillows, and ended up getting a chance to try out the Personal Comfort Sleep Number bed! Woah! So comfortable, Tom walked me through all the benefits of this bed!

I was able to get the Dreamfit Sheets from Tom, although they weren't in store, he quickly held them at another location and it was an easy swift pickup! He also helped me pick the right pillow for me, and was an easy exchange process if it didn't fit what I needed. LOVE buying all of my bed needs from Quality Sleep...the sheets are even kitten approved ;)!

My husband and I needed a new mattress but kept putting it off to avoid what had always been a confusing and frustrating process. When we visited Quality Sleep we were pleasantly surprised by how friendly and knowledgeable the sales people were. They educated us on the difference between all of mattresses and were very attentive to our needs and budget. When their drivers delivered our new mattress set, they were professional and extremely careful in our home. We love our new mattress and highly recommend Quality Sleep!

I called in the other day to ask if this store sold mattress toppers. I knew very little about mattresses and didn't want to inconvenience the store manager. But to my pleasure, Tim, the owner, took time out of his day to explain the ins and outs of what makes a great mattress and topper, and when I should look for one versus the other. He explained to me in detail of the differences between memory foam and gel, and how both should compare to a quality spring mattress. Tim even compared different products with me on Amazon and explained what detailed terms meant. Such as what density means, and how much gel is actually in a 4” topper.

All said, this was a really good customer experience. I appreciated Tim’s level of knowledge and congenial approach. At no point did I feel pressured to buy anything. The next time that I’m buying a mattress, I’ll definitely stop by and check out your inventory!

Thanks so much and all the best,
Eli

With chronic back pain, I started realizing that our bed probably wasn't my friend anymore. We went shopping for a good mattress option and an adjustable frame. I read in bed and need better support for that. Little did I know that there was a zero gravity option on the 2 beds that became finalists in our search. It's been just under a week and I'm so happy we made the change. I still have back issues, but I wake up more rested and I now start the day without having to address spasms the minute I get out of bed.
Our salesman, Tim, offered good guidance and was very patient as I tried out options in the store. Tempurpedic was my choice and it's been a great choice so far. Very supportive in every position.
Also, the delivery and setup team was knowledgeable and very efficient, as well as friendly.

I'm glad we gave Quality Sleep a try. I'll give this bed and frame the full 60 day trial, but for now, I'm very happy with my choice.

Yvonne and Tim are very friendly and helpful. They weren't pushy at all, and I felt comfortable spending a long time trying different mattresses in the store to pick out the right one. The delivery and setup of the mattress and frame was incredibly quick and smooth, and the people were friendly and professional.

Working with a family-run business is rewarding, but the customer experience is the most important. Tim at Totem Lake was pleasant to work with, highly informative and he spent a considerable amount of time with my wife on the phone before we visited the store. We felt understood with a limited amount of dialogue. Tim simplified our choices, which gave us the confidence to make a choice, and he saved us valuable time to spend our day doing other things we enjoy. Go see Tim, or just give the store a call and leave a message. You will get a call back promptly and feel that you are a valued customer.

We were impressed by our salesman, Tim, who had a really good knowledge of the products and helped us make a decision on what we needed. Tim spent a lot of time with us.
We are very happy with our new bed. We found this company honest and easy to work with.

Great buying experience and service from beginning to end. Go see Tim at the Totem Lake Store; he is very friendly and knowledgeable. Tim was a great help in finding the right mattress for me. The delivery guys showed up on time and were very professional. I definitely recommend Quality Sleep Mattress.

Tim the salesman was the best. We visited right after visiting a competitor, and he explained way more, got a feel for what we were looking for, dialed us into the same bed we were viewing elsewhere, but without the cooling function neither of us wanted nor did we know it was a significant upgrade in costs. He could've pushed and oversold us like the competitor tried but he focused on our wants and needs. And ta boot was fun and backed off when we needed to talk amongst ourselves. Really appreciated Tim and this family owned sleep shop!!!!! Can't wait for delivery tomorrow.

I had never realized how fun buying a mattress could be. Tom and Tim are so knowledgeable about their mattresses, about sleep patterns of all of us and the pitfalls of choosing the incorrect mattress for an individual.
Quality Sleep Mattress Store of Kirkland is a local, family owned business that strives to earn their customer's with trust, competitive pricing and years of knowledge.

My wife is 6 months pregnant, and after almost 2 years of keeping a brave face while enduring lumpy hand-me-down mattresses, she needed something way better. We went into the store in Kirkland with a recommendation in hand, and were treated really well from the very beginning. They guided us through the process of finding just the right one for my wife’s body type and sleep preferences, and we got an amazing deal on it. We probably won’t need another one for many years, but I would definitely go back when we do.

Yvonne is very knowledgeable and did not try to pressure me into buying. She answered all my questions thoroughly and helped me find just the right mattress for me. Yvonne is a great asset to the company. The delivery was a good experience as well. They were ahead of schedule and offered to deliver early but I was not at home. Overall, I would recommend Quality Sleep in Kirkland to anyone.

Quality sleep Kirkland is excellent store. I bought a mattress which was delivered to me within 3 day. Best part is 3 weeks later I found that same thing sells cheaper on another site, I went back and shared details. Refund was processed instantly in 5 mins, no fuss.
Every mattress comes with 100 days price match guarantee, which they completely honour. Super happy with them.

I had an incredible experience getting my Tempur-pedic here. The service was outstanding and I love that they are locally family owned with free delivery. Tim is very knowledgeable and helpful. Be sure to try the adjustable base we absolutely love it.

Excellent customer service from store to home delivery. Special thanks to Tom and Jose for their professionalism, punctuality and help getting our new bed set up and taking our old mattress away. Would definitely recommend Quality Sleep to others looking to purchase a new bed.

After going to a few other places first, I'm very happy that I ended up here. The prices were lower than what I was seeing elsewhere, and the sales staff was energized and helped me find a mattress which was exactly what I was looking for. It's being delivered tomorrow, for free, so I only need to spend one night on the air mattress my friend loaned me. Special thanks to Hannah, who stayed after the store hours to help me.

Yvonne was such a pleasure to work with. She had a lot of knowledge about the products and was very informative. She wasn't pushy like other sales people in mattress stores. She was very patient and sincere. It made the mattress buying experience much more pleasurable

We have needed a new mattress for awhile but have procrastinated for way too long. We.were on our way to the grocery store yesterday and stopped in to take a look. In less than an hour we had picked out the mattress qualified for no interest financing and 24 hours later we have a brand new comfortable mattress in our home. They made it so easy and now I will have a restful sleep for the first time in a long time. Thank you!!! We will be back to furnish the guest room.

Great customer service and good prices. The staff was very helpful and informative. The gentlemen who brought the bed in and set it up were courteous and very careful. I would highly recommend this store if you are in the market to buy a new bed.

These guys are family-owned and local yet were able to give me the best deal in the Kirkland area. Delivery was free of charge. Shop made me feel welcome the whole time, I definitely recommend purchasing from them.