Northeast Automotive

Everyone at northeast auto has been amazing! Our whole family brings our cars to them and they are honest and upfront about everything! Best auto shop in town!

Great service! Needed my brakes done and they were very competitive, got me in quickly and easy to communicate with. Would recommend!

this place is jus awesome.... called to see if the can change a headlight on my Acadia, & without hesitation, i was in & out within an hour.... my hat comes off for you.
nothing ut superb service.

Finding a mechanic you can trust in this day and age is difficult. It often feels like every shop and dealership is looking for ways to squeeze money of out of their customers. I promise you, you can trust these people with your vehicle. The work they are going to do is going to be done right and they aren’t going to jerk you around with unnecessary repairs just to make a buck. As the mechanic said to me, “why waste good parts on something that doesn’t need to be fixed.”

My wife and I started bringing our cars here based on their reputation, they fit us in their schedule and Kevin keeps us posted on the status, its been great. We keep going back because they use quality parts and do solid work, they're also transparent with billing. They've never tried to upsell us, its just - here is whats wrong, here's how we can fix it. No nonsense, great shop and people, highly recommend.

Best cair repair around been here since they reopened. Owners and employees are Superb.

I've done most of my own auto work for a few decades and am now letting others do that work. This was my first visit to Northeast Automotive am I am very happy with the honest and competent mechanics and staff. They correctly diagnosed my failing waterpump and completed the repair in a timely fashion. I will be back. Update: I have been back at least 5 times with other vehicles and am still impressed with the quality of service and honesty of the people at Northeast Automotive.

My husband and I have been bringing our cars here for the last 4 years. They are nice, professional, reliable, and well priced. It's easy to get taken advantage of by car repair places, but Northeast Automotive is not like that. They have been wonderful. We will continue to be loyal customers here for a long time.

Excellent service, incredibly honest and capable. I first started going here when I was too busy at work to do the repairs myself, but with reasonable prices and very capable repairs, I've continued to come here even when my schedule calmed down. They really do spectacular work, and are always willing to find used parts when it'll help keep costs down. I've also found that they never "over-diagnose" which is, of course, the most important thing you can ask for from a mechanic.

Northeast Automotive will always have my business. I took my 2008 Impala in for a front end issue. Come to find out, it was a loose tie rod on the passenger side. They replaced both tie rods (as one should do when one tie rod goes out) and they gave me a great price including the front end alignment. While the vehicle was on the lift; a major oil leak issue was noticed. Now, this situation didn't happen out of thin air. Multiple shops had to have seen the issue and said nothing to me. The guys at Northeast Automotive took the time to bring me back and show me the issue. The repair was hefty but had to be done. I had them include some extras and they worked out a very fair price with me. If you're considering repair shops in the Grand Rapids area, look no further! Northeast Automotive will take care of you! Keep up the great work guys and thank you for the repairs!

Awesome service and amazing people! I dropped my car off and was immediately asked if I needed a ride anywhere. Not many places offer sincere hospitality like this these days! When Cody called about the work that was needed to repair my vehicle, he was descriptive and explained what parts were needed and even what their functions are to the operation of the vehicle. I appreciate him taking the time to fully explain the work they were quoting. I will definitely be back for any and all car repairs.

Northeast Automotive is my go-to place for car repairs on the NE side. They give you an honest assessment of the job, accurate estimates and get the job done..and done right. I will be a repeat customer for my car repair needs. Update 9.18.21: Just had brakes done, fit me in same day and did a great job as usual. Still highly recommend!!

We recently bought a 2004 Honda Accord for our son, who is a new driver. Upon getting it home, it broke down in line at the car wash. Immediate buyers' remorse set in... and we were preparing ourselves for the news that we bought a lemon.

The car was towed to Northeast Automotive, mostly due to distance, but also we had heard good things about this shop.

Turns out the front axle cracked, which has symptoms that mimic the transmission going out. What we thought was a catastrophe ended up being a relatively inexpensive fix.

We will certainly be back! Appreciate the honesty, and the attitude of only fixing what is really needing to be fixed.

My family has been coming here for years however I have just recently started using their services for my new car. I only had a oil change scheduled this morning however I also needed some brake work done. Not only did they fix the brakes but they completed the oil change before I had to rush off to a morning meeting. Absolutely love the service, the community, and the results!

This place was great. Got towed there on a Sunday, and they immediately took care of me the next day. Reasonable/ great price for quick service. I appreciate them as it was a last minute addition and they took such great care of me! Great service!

Cliff and company have serviced everything from my 1986 Mazda pickup to my Ford 150. Also Honda and Dodge. Always expert work, great communication, fair price, friendly folks!

I'll only drive 10,000 foot Rabbit Ears Pass in the winter knowing my truck is serviced at Northeast Automotive!

Even though they could not fix my water pump and I knew that was the issue. They waved my inspection fee because of this.

Had a head gasket go bad on my lexus. The repair was done with professional craftsmanship and the customer service was A+. They even had a loaner car for me to get to work while they repaired my car. I could not be more satisfied. With a full interior and exterior cleaning (free of charge) I was out the door with a fair price and felt secure that they took the proper time to get the job done to a high standard. Would recommend this to my friends and family as well as to a complete stranger. Hope this review helps!

My first experience here, but they have a customer for life. I had an A/C problem diagnosed at the dealership, but chose NE based on reviews. When I called to make the appt they spent a significant amount of time explaining what needed to be done and gave me a best case/worst case scenario based off the dealership diagnosis. When I brought my car in they found the dealership had been wrong and saved me over $800! Very honest and helpful!

This is a great place to bring your vehicle for service. You will receive quality honest service. They have good prices and they tell you exactly what needs to be fixed if you have issues with your vehicle. I highly recommend this place believe me you won't be disappointed.