Smith Nielsen Automotive

Quick story time, my car was having trouble starting and was on its last life (broken timing chain) I attempted to call my usual shop near by and even showed up desperate that someone would be there but no one was there even tho the sign and hours read “open”.
So, Still while in the area, I desperately looked up near by shops on my phone and stumbled upon “Smith and Nielsen’s” 1min away. I called and got an answer from Derek right away, who agreed to take a look at it and agreed to take it off my hands (even though he wouldn’t be able to work on in right then and there, BUT he took it!) This put me at so much ease of not having to risk being turned away and driving/towing it back home.

Derek was very kind and patient and made sure I understood what was going on and broke down the prices of everything for me. His team got the job done fairly quickly and turned a very scary and costly situation, more positive and light through jokes and charisma.

Needless to say, upon picking up my car I brought in my other car to have them take a look at. Derek and his team did such a great job diagnosing the cars, comparing and finding the best rates and explaining what was gonna happen next.

So blessed I stumbled into this shop! It puts your mind at ease when you know the mechanics actually care. Thanks guys!!

Out of about 5 different shops, this shop gave me the lowest quote for my Acura which was in need of quite a few things. I was impressed with the package deal they were offering me to get my Acura all fixed and back in good running shape. Derek was very good at explaining every detail of what needed to be fixed the part that was needed and what exactly the mechanics need to do to fix it, he was very knowledgeable about auto repairs and that was nice as a customer who lacks that knowledge .

It has been a couple of years since I have had my car into the shop. My daughter just had a major issue with her car and I had it towed over to Tsi. We gave them a call the next morning, no issue with dropping it off and getting the used parts for the rear end. Turnaround time is very reasonable even though they are extremely busy. They always treat me and my family is if we are number one. on on diagnosis is fantastic. They are second to none! Tor repair and their prices are impeccable! thank you all and especially … Al, Chris and Derek

*UPDATED* Review -- Smith Nielsen Auto Service & The Transmission Shop In Brooklyn Park has seen my business for well over 20 years now. My current Vehicle is a 2001 Chrysler PT Cruiser which now has Over, 250,000 Miles on it mostly in part to the Expert Service & Care from Derrick, Chris, Alan & The Team of Expert Vehicle Technicians. ~ Will on 11/12/2022

I have had excellent work preformed at Smith Nielsen. The Technicians are through and meticulous. I have had 3 different vehicles serviced by them and NEVER had any issues. I recommend them to all my friends. I will continue to take my business there when my Vehicle require attention. Gary The Service Manager is top notch.

This Automotive Shop is amazing. They do an excellent job with the vehicles they treat and give great suggestions on taking care of your car. They also work with you on pricing and payments. They work very hard to create a relationship with you. My Partner and I brought in both our cars. We got all our tires replaced, oil changes for both cars. They found a crack in one of the rims and very quickly and professionally took care of it. Gary was amazing in constantly keeping us updated on the progress of the cars. I recommend them to everyone now.

Best auto place in town. Chris and Allen are amazing very nice and inviting. You walk in and you feel a home... Derek is great mechanic. This team has kept a old car running and definitely good with putting up with the pain in butt costumers....

i brought my corvette in for a balancer/dampener replacement, was impressed with Derek the gentlman who worked with me, dropped my car off late friday and was ready Tuesday afternoon. driving home i noticed the steering seemed a bit off, Derek told me to bring it back the did an alignment on my car and everything was perfect. i will bring all my cars there in the future, totally trustworthy and i recommend highly!! thanks guys for your work!!!

Awesome shop! Derek is the man!

T.S.I is great as well

I have taken several vehicles here and have never been unsatisfied! The guys at the shop are great! The service level is outstanding! Everyone is so pleasant and ensure you fully understand your bill! Always a pleasant experience! I will be coming back again and again!

Good honest work, done quickly, and at a very good price.
I knew I was overdue for a potentially very expensive "routine" service, plus a potentially expensive mystery problem on top of it. Total bill could have been around $2000, and I knew it. Smith Nielsen gave me a guess over the phone as to the problem, and an accurate estimate for the potential cost.
End result: all repairs done for under $800. A less honest garage could have billed me the full amount I was bracing for. Kudos to Smith Nielsen! I am now a loyal customer and am telling others about my experience.

Smith Nielsen is a great place to bring your vehicle. I've been bringing my vehicles there for years. They are honest and trustworthy and take care of their customers.

Great place for honest car repair. Knowledgeable manager who took the time to thoroughly explain my cars repairs. Mechanics did a great job, no problems. Fairly priced

I have been going here for a couple of years and love it. The best comment i can make is they would not do or recommend doing an work that they would not have done to their own car. I have recommended them to my friends.

A very customer friendly and attentive establishment. They proved themselves to be prompt, professional and proficient in the field of mechanics.

They did excellent work on my car and my truck! Very highly recommend.

I truly love this place. They are very honest, well priced and excellent service. I will definitely return.

Very kind, friendly and knowledgeable employees! Absolutely no pressure to get the service done.

Honest and reliable! Honored their mistake and fixed it right away!