Prime Storage

They are very professional, excellent Customer Service. Emmanuel, showed me a few storage container. And he has excellent patience and very helpful and kind. Is very clean and organize. I highly recommend this location and staff is friendly.

Tazia and Michael did a great job assisting me and my family with an awesome unit. Their exceptional customer service paired with their expertise served us well! I would highly recommend this company to anyone in the market looking for a storage facility. If you come to the University Ave location be sure to ask for Mike or Tazia. They are the best in the business!

Prime Storage is great! Their prices are extremely reasonable and the customer service is very impressive! Rosaline was extremely patient and kind! They made this very easy for me! Thank you!

So after being a customer for 6 months, I can continue to say that the staff here are wonderful people. Christian went out of his way one night to make sure me and my belongings were safe one night as I was leaving the storage. Thank you Christian! All of the staff I have contacted with has had great customer service!!!

First off I want to thank Emmanuel so much for a huge help. Prime Storage is the spot to rent out a space. I just love the respect and the understanding Emmanuel was. I recommend any one who wanted storage space in the Bronx location at 950 university ave!! I am pretty sure Emmanuel Will be more than happy to assist you!

Since I started renting with Prime the staff has been nothing but friendly, responsive and professional in all of my dealings with them. The facility is clean and well cared for. I highly recommend to anyone looking for a space to rent.

Emmanuel was very patient when showing us the different units that were available at the facility, he also greeted us with a smile and was very helpful throughout the entire process, Thank you for all your help!

I'm a long time renter at prime storage. Really awesome place with great people, especially Xavier. That was new to the site and really helped me upgrade to a bigger room without any hassle. Definitely a place where you should store your goods

I've been a customer for over 2 years there's been a lot of ups and downs... Overall I'm not too happy with the company but I stay because of the staff, Justin, Kevin, and Stanley. They are really such good spirits and keep me as a satisfied customer. They provide great customer service and the reason I walk out of their with at a smile.

I came to just get information and Stanley made me feel comfortable enough with locking in my storage that same day. He has excellent customer service skills and made sure that I understood all the policy’s before signing up. Transparency is key when it comes down to business! Thank you Stanley you’re the best & shout out to Tim for being understanding when I came 15 minutes before they close. This facility is clean and efficient. I appreciate your service, thank you for making moving an easy transition.

Taxis and her team is great always clean and try to work with me to get the best deals

It's was great my visit to prime Storage and help me out all of my needs I had with renting a storage unit.

Super convenient and friendly staff! I reserved my unit via phone to get the special price. I definitely recommend doing some research beforehand and maybe check out a unit to make sure you get the correct size for your needs which the in person staff can help you with.

Something i’ll add here that’s not clear on the website is that *most* of the units are 7.5-8 ft tall if you were looking to take advantage of vertical space.

Really nice staff, Emanuel is a gold star employee for sure! nice facilities as well.

As someone who values quality and fairness , I would love to say that this place has real genuine people. Stanley and Kevin have been beyond great representatives in aiding in my search for more space and finding the best price in the city 💯💯

Awesome customer service!! Emmanuel is the absolute best! Tazia is great too!

I was very satisfied with the people in the Front Desk their well, very cooperated with me and all the needs that I need

This facility and its staff, especially Jeffrey, have been absolutely amazing to me. The facilities are very clean and safe. It is all very organized and professional. It means a lot to me to know that all of my worldly possessions are in their good hands. I can't recommend Prime Storage enough. You can trust them.

Prime Storage at this location has very nice and helpful staff, clean facilities, and favorable prices compared with other locations. I talked with Irene and manager Jeff on the phone before my wife moved in the furniture. I also met Stanley 5 months later in person when I moved out of my stuff. The moving process was smooth with his help and the checkout was simple and quick. They are all professional and mindful of customers' needs. I'm glad to find this place and will definitely recommend it to my friends.

My experience at prime Storage on University Ave was awesome. The clerks Stanley, Kevin and Justin were very helpful and caring.

The assistant manager Justin, is amazing. He’s cut my lock when I lost my keys, communicated storage policy clearly, has exercised patience, and has done his job to the T. I have been a member of prime storage for almost a year now and I have nothing but positive things to say. The staff make moving easy and stress free.