NAPA Auto Parts - Royal PB - Performance

Most of the staff are very knowledgeable and friendly. I always feel comfortable asking them questions.

Jamie LEE is amazing! She went above and beyond for me. It meant the world to me. Thanks again Jamie!!

Store clerk immediately greeted me & helped me find exactly what I needed without hesitation. Great customer service

Jamie Lee was my savior! This lovely woman goes out of her way for customers. My map synced fell off and I needed another. I couldn’t start my truck. I walked to her store and because they were out of that part- she drove across the street to buy for me at another auto parts store to get for me so I could get my truck started to leave before it got too dark. She was amazing!

What a truly phenomenal company! Jamie went out of her way to get a new alternator because mine went out and I am over an hour away from home. Unfortunately, they didn't have it and their stores closed within the next 20 minutes! Jamie got it for me after Napa's hours at another retailer and she even went and got it after she got off of work! That... that right there is SUPERIOR CUSTOMER SERVICE that you CANNOT FIND ANTHER BESIDES PERFORMANCE NAPA! Thank you so much for getting me home to my family at a reasonable hour tonight!

Jamie at Napa Auto was exceptional. I would give 10 stars if I could. She went above and beyond to help get a part my son needed that day. I went to other places first and was told it needed to be a special order. Not only did she locate the part for pick up in 30 minutes but got me a great price. I am definitely going to her first for all our auto needs!

AWSOME customer service, literally goes about and beyond any average individual to try and hunt down your part. Will definitely be back,
Ask for Jamie she'll definitely take care of you!

Went in for brake pads that they did not have in stock. Jamie took The time to search nearby locations and even checked a local competitor. She didn’t stop there, she even called them and had them pull them off the shelf for me. awesome customer service.

We walked there but it was closed. They need to update store hours online

Gentleman Matt greeted my wife and I at the door. Made us feel comfortable and welcomed into the store. He picked out and fitted my windshield wiper with ease. I can tell he is a family man that wants to help when he can. He might not be out saving the world but he is saving my family from hazards on the road. Thanks again, would highly reccomend this store. Ask for Matt!

Napa in Royal Palm Beach is an amazing store! I had a wonderful staff member named Ericka help me out! She was very kinda and helpful! The store is very organized and clean. I will be coming back when I need to order more parts.

Excellent customer service. I always get a "what can I help you with?" before I take two steps in the door. I've had a couple crisis' with parts for my car over the past year and they've come to the rescue on more than a few occasions.

Friendly staff which gave me what I needed in a few moments and good parts too. I even saw how another customer forgot his wallet there and they held onto it for him. Awesome people.

Every time I come here I am reminded why they should always be my first choice. Whenever I stop somewhere else, I'm usually furious and have the wrong parts.

Great and honest team! Definitely know what they are doing. Good pricing, fast turnaround time in ordering parts. These guys honestly do backflips to make ends meet.

Napa has always been there for me and really helped me out when it came to getting parts for my truck. I usually always work with Ericka but everyone is always so helpful and kinda. They work hard to find what you need.

Jaimie was very nice to deal with. Took her time.

The place to go for your parts needs! Napa always seem to exceed my expectations for an Auto Parts store. Legend premium batteries... The BEST.

I've met a young lady named Jamie. She went over and beyond. To help me.

Greg took care of me even when I didn’t bring the core box back. He’s a good guy