Firestone Complete Auto Care

Andre was extremely helpful. He kept me posted on issues and cost. He accommodated my schedule, was friendly and professional. I will definitely use them for future tire service needs.

Josh, the Manager, and Mason, the Technician, provided excellent service and advise for my 2005 Silverado Truck. I could feel the improvement in the drive of the way my truck felt when I drove it after my visit to Firestone. Mason made adjustments with the alignment and I could feel that in the way my truck drove afterwards. The oil change and rotate and balance were all done correctly, being part of the smooth ride. Mason even replaced all the tire air valve caps with clean, new caps and correctly finger tightened them so they don't loosen and fall off. And Mason was the Technician that in a previous visit, found the cause of my brakes not working as good as they were supposed to, were some other techs missed it - he simply had to adjust the brakes themselves, that is tighten them a little because of normal wear.

I had a flat tire on my way to work this morning. Pulled in at this Firestone. These gentlemen had me in and out in less than thirty minutes with my tire repaired. I could not have asked for any faster service. Everyone there was very kind, friendly and courteous!!

We had a flat tire. The shop manager and the technician were able to provide an immediate and reasonable quote, and got our tire replaced within 15 minutes. Speedy and friendly service.

I don't let anybody work on my vehicle other than Firestone. I particularly like this location because to is close to my house but mostly because they have always treated me well, kept me updated on the status of the work being done on my car, made sure I received any and all coupons available but mostly because I can trust that the work they do is done correctly.

Management was very accommodating and helpful. Truly appreciate everything that was done to make sure I would return and recommend your company to other BMW customers.

Andre, the service manager provided great customer service to me, and I witnessed him doing it for all the other customers. He treated each individual as a top priority.

They took good care of my car here and I will definitely be coming back. Josh was super friendly and helpful :)

Josh Joyner was terrific! Got me in on a holiday wknd. Was transparent about other issues found with no hard-sell pressure tactics. Great service

Josh was amazing!!! He was incredibly communicative and helpful. He is a caring person who clearly knows his stuff!

My guy Joseph is a wiz with this car stuff. Best Firestone I’ve ever been to in my 11 years of staying in Georgia. Thank you Joseph

The mechanic were friendly and my car needed a few issues taken care of. I will probably bring my vehicle in to have the belts changed on my vehicle. Gloria Malcolm Lawrenceville Georgia 30046. We

Alex was very friendly and helpful. Also, the part was readily available and the service was done in less than an hour

The customer service at this Firestone was amazing! Had a flat tire and late to the braves game with 2 young boys dying to go! Anthony the service mgr listened to my sad story and took us in and had us ready to go in 15min! They were a lifesaver especially afterGoodyear across the street didn’t give us the time of day! I highly recommend Anthony and Firestone on peasant Hill rd. Thanks guys for such great service!! I wish I got the guys name who switched the tire out he was also fast and very helpful. A great team there at Firestone!

Everyone listen up. I recommend y'all if you go to this location for anything you want to be done and take care of. I recommend you to ask for Mason.
He fixed my car very good. I had an appointment for alignment. He did a great job 👏, I drove in the highway 🛣 my car smother than before

Thank you so much Mason. I really appreciate it.

They were the only auto shop that was open on Sunday afternoon when I had a flat tire. Andre took care of my car even though I came in about an hour before they closed. Without them, I would have had to take the greyhound bus home

I was on my way from work and I noticed that my tire was low, I pulled in to Firestone the guy first did not want to help me he advised me that he was the only one their that he could make me an appointment this was around 5:45 and the close at 7 so I asked the guy could he put air in the tires and I ask him should I put my spare on due to having a constant slow leak, I didn’t understand why he could not fix it since he wasn’t doing nothing but waiting around till it was time for him to leave. He advised me to come in the morning I did that and maybe 3 exits down the spare blew out. I pulled into a gas station where 3 wonderful men put my original tire back on, and I made it to Firestone the lady manager was very assertive to my needs she made sure I was taken care of so I can get to work and it was a 5 minute wait before they had me up and running fast service.

Dealt with a very nice guy named Mason at Firestone help me out tremendously great guy keep up the good work

My experience here was excellent! Andre and the rest of the staff were so pleasant. I was in and out. They resolved my automobile issues and I am relieved. Thank you so much Firestone on Pleasant Hill Road in Duluth!

Josh and Joseph saved the day for me!! Both are amazing! Thumbs up to GREAT CUSTOMER SERVICE!!👍🏽👍🏽