Herbert Automotive

I go get an oil change from Herbert Automotive every service, and they are great!! Very nice and friendly service. Clean waiting area, with beverages while you wait. Very reasonable prices also. Highly recommend!

This location has been spot on since I’ve started taking my vehicle there for service. Work is timely and fair priced. Scott is one of the best shop managers I’ve dealt with and runs a good shop which is how I choose where to take vehicles. He seems well experienced which has helped avoid just throwing money at a vehicle or un-necessary repairs till you finally figure out or fix the problem. Scott was great going to bat for me on a minor warranty issue after we put a rebuilt motor in my 07 Suburban.

These guys are great! Every one is always very professional, quick with the job, and they are just good people in general. I only take my car here. The facility is very clean and supports local small businesses.

I stopped by to schedule an oil change. The tech stated they could help me now if I liked. It was great because I am traveling for the holiday. He changed the oil, changed the fluids, and checked the tires. I believe his name was Kyle?. Extremely professional and pleasant. He gave us the military discount which really helped during this Christmas crunch. I will definitely be going back there for service again.

I've been taking my car, my kid's cars and my wife's car to Scott Moulder at Herbert Automotive for over 20 years now. If Scott tells me something I know it's true. It's more about Scott than the company to me. When you find a trustworthy mechanic, you better hold onto them. I really appreciate his honesty and guidance over the years. It's always a good experience.

Update: we brought our car in for an oil change. They took care of us quickly, recommended changing the air filter which really needed it but didn't push unnecessary services.

My emissions check was quick and a good price. The young man who helped me was pleasant and efficient.

I have been taking my car to Herbert for 15 years. They are trustworthy and honest, and I feel like they work efficiently and in a timely manner. I have always had great service and will continue to trust them with my vehicles for services.

Always professional. Explain options upfront. Honest, trustworthy and friendly. Take care of customer needs in a very timely manner. The only place I take my car for oil changes and emission tests.

The guys at Herbert are friendly & very accommodating. I always get excellent service which is affordable, which to me is important since I live on a fixed income. Very good group of people who take pride in what they do & who they are.

Want to say a BIG THANK YOU for the service and help. We traveled from out of town for the Peach Bowl 12/29/23. My car broke down on Friday night. Had it towed to Herbert's. They were great. They were able to get us a new alternator and battery and had my car repaired the next day. I sincerely appreciate the phone calls, prompt service, and compassion for our situation. Wish them the best and highly recommend their services to anyone needing automotive repairs. Hotty Toddy and Happy New Year.

The team did a stellar job on my Jeep. Excellent Customer Service and did their best to diagnose and repair the issue as quickly as possible. A+ customer experience from start to finish with communication throughout.

Always great service, all the guys are very nice, don't mind discussing your car with you - fair, just a good feeling dealing with them.

Needed front & back valve cover gaskets replaced.
Complete kit of gaskets, spark plug seals & bolt seals done. Complete done right. Plus replace the spark plugs. They did it. Best price by far also. Checked price at dealership and another well known repair shop chain. They were much cheaper. Car runs great. Be patient because they stay busy but worth the wait. Two people recommended them and I'm glad I took their advise.

Always honest, personable and professional!
Will continue to have my 2011VW CC serviced at Herbert’s Auto on Castleberry! Thank you!

Been coming to the Castleberry location for years. Even though we moved to Dahlonega, anytime I need anything outside of normal maintenance, which I do myself, I always make the drive to come back here, because I know they’re going to shoot me straight in exactly what needs to be repaired. Very honest people here.

We have been using Herbert's for years and have appreciated their service every time! The service people are efficient, courteous, and just excellent all the way around!

I've been a customer for many years and totally trust their advice and the work done on 4 of my vehicles. The staff is professional. The building is very clean with nice bathrooms and a big TV with comfortable chairs.

My family and I have been using Herbert Automotive for years, and we absolutely LOVE them! The employees there are knowledgeable and professional. Highly recommend!

Herbert Automotive is a great place to take your vehicle!! They are very helpful in figuring out what your car needs! When you need a trustworthy shop to fix your vehicle, I would definitely recommend Herbert Automotive!! 😁😁

They couldnt help me today just because its not an issue they deal with here. I know this may sound like a complaint, but it's not. Honesty goes a long way and i greatly appreciate the Honesty and Quality of service i recieved at this Location. I will definitely be using them again if i ever need my vehicle servcied again.