Associated Credit Union

I have been banking with the Associated Credit Union for over 10 years. I have been to the banking centers located in Decatur, Norcross (Beaver Ruins), and Grayson. I am always greeted by friendly employees who know me by name.

These folks are very friendly and courteous. I work in Decatur so 90% of the time I use this location. Cheers to a great set of hard working people. Keep up the excellent work.

Claude

Nov 8, 2019

the credit union staff were friendly and knowledgeable. account set up with cards activated, same day. handwritten thank you card sent out to me for being a new customer. so very anti-big bank vibe.....it was a welcome change

My favorite ACU branch. Always freindly, accomodating for phone needs, easy to get in and out of ,except friday, Awesome group of folks.

Everyone was kind and helpful. I was greeted pleasantly, twice. My teller, Kim, was very nice and I was on my way quickly. Thank you!

Although it's hard for me to get to my Credit Union by 12pm on Sat. It's always worth the time as the staff is so wonderful & helpful.

They have great service and the tellers are always willing to help and very nice attitudes.

Great !!

Positive environment.

I've been banking here for about 3 years. I've had no issues. They are very proactive about security issues with your cards. Inconvenience once when out of town and they cancelled my card because it had a fraudulent charge on it. Wasn't a huge deal but annoying at the time. They've always been fair with working with me on fees involving accidental overdrafting. Reading some complaints on here that seem quite ridiculous. "They won't give me no loans!!" Well maybe you made some bad life decisions that led to them not wanting to just give money to an unrelaible person! "They arent very nice!!" When I go to the bank, I'm not going in expecting some huge over joyous reception on my behalf. I bring money in, you take it and hold it in an acct for me. Transaction complete.