Zach Carpenter - State Farm Insurance Agent

I had to make a switch in car insurance which is normally a pain but I got prompt responses via phone and email from this office. They provided a quote in no time and were honest about it stacked up to other quotes and policies I had shopped. The customer service was organic and so easy going that I made my decision to stick with this office for my insurance. I think her name was Andrea. Top notch all the way around.

Zach and his team were both personal and knowledgeable in helping me choose the right insurance options. He made switching to NC from out of state very easy, and even sent some recommendations of breweries and restaurants to try. Above and beyond!

I just saved 15% (actually over 40%) by switching to Zach, with State Farm!

AllState raised my premiums by over 80%…. With a clean driving record! This is unacceptable.

Zach was extremely helpful, the process took less than 15 minutes and now I’m saving over $600 every 6 months.

Would HIGHLY recommend!

This is such a great office with great staff! Everyone is super nice and helpful and the office itself is so nice, clean and cozy! If you are looking for insurance with a personal touch, check them out!

Zach's team solved my insurance problems! Presented and provided me competitive quotes that I would never want to miss! Thank you State Farm!

Zach was so easy to work with, very responsive, and saved us a lot of money while keeping our same coverage. I always had difficulty getting in touch with our previous insurance team and always received vague answers to my questions. Zach helped us from start to finish in switching to State Farm while being direct and answering all of our questions along the way.

Zach & his team are incredibly helpful and will make sure to answer all your questions in a prompt and friendly manor! Will definitely recommend them to everyone!

Zach is running a great office with a great team! Customer service is excellent, and they are able to answer all insurance questions with accurate and easy to understand answers. We will be State Farm customers for life!

Jill and the team at Zach Carpenter's insurance agency were great to work with. I've shopped around for homeowners and vehicle insurance quite a few times over the years, so I came with a ton questions. She was able to answer all of my questions and ultimately won my business! She was great to work with and I look forward to many more years of working with her and the team! If you have insurance needs give Jill a call! You won't be disappointed!

This agency is amazing! Zach was a huge help and made the overall experience a smooth one!

Zach and his team have provided tremendous support throughout the time they have been my insurance provider. I recently had to switch insurance coverage on a new vehicle that I purchased, and Jennifer helped make that as easy as possible. Great team to work with and highly recommend!

First time working with any insurance company, and honestly, I have nothing bad to say about the branch. They were quick to notify me if anything changed, quite easy to work with, and ultimately got me a really low rate. There were a couple bumps getting started, but if anyone is being perfectly honest, that's pretty well consistent with everything anyone does. I can't attribute anything as their fault. I am satisfied.
We'll see how it goes from here.

Great team!! Very competent and knowledgeable in the work that they do. They take time to explain coverage and ensures that clients are happy with their policies. I thoroughly enjoy working with Zach and his team!

Hello, I've been with State Farm for several years with this exact agent. The fact that I am now on a fixed income and funds don't arrive when bill is due they have never made me stress about it and have been awesome not only their services but genuine understanding too each and everyone's situation. Truly grateful for Zack Carpenter
( State Farm ) and the staff there.
Signed Loyal customer forever,
J. Williams

Farron Wright helped me navigate in switching insurance companies, and understanding my policy a lot better. She was great talking to, and I've never had a more fun time talking about insurance! I naturally ask a lot of questions, and felt encouraged to do so by her expert knowledge and kind personality. She also was comfortable asking Zach a question when I asked something she didn't know. That spoke volumes to me about the kind of service I could expect: honest, careful, and extremely thorough. She made sure everything in my policy was to my liking, that I got every discount available, and she was a pleasure to talk to the entire time. If every sales/customer service representative was a Farron Wright the world would be a better place!

Zach has been very easy to work with, responsive, and answered all of my questions thoughtfully. I’ve had a great experience working with him!

Zach is a very helpful agent. He has been reliable to assist me with all the things I need related to car insurance. He is responsive to all of my queries and request.

Zach is a great State Farm agent. He is not pushy but quickly responds to any questions or needs that we have. The transfer of our business to his agency went very smoothly and quickly. Also, Zach is very personable and easy to talk with.

I made three interstate moves recently, which triggered a series of seemingly unsolvable and recurring issues with my Statefarm account. Once I was here in NC, Jennifer and the team at Zach Carpenter's office stepped in, and they helped to quickly fix the issue while also keeping me abreast of everything as it happened. Thanks everyone!

Buying insurance doesn’t have to suck!!! Zach is very professional and knowledgeable of insurance competitors which led to us switching from Nationwide for Auto and Home.