Mattress Firm Apex Beaver Creek

Sonia greeted us very warmly when we arrived. She took lots of time to share her knowledge of the products with no-pressure sales. It was simple to pick our new mattress and box plus easy payment process. She was excellent and we feel if we need assistance in the future she will be there for us. Thanks for a great purchase experience!

William was a professional and knowledgeable salesman allowing me to choose the best mattress for my needs. The mattress delivery team arrived timely and provided excellent customer service. Overall, the level of service I received exceeded my expectations and I am enjoying my new mattress.

I met with Justin at Mattress Firm in Apex today. He was professional, approachable, patient with my many questions and knowledgeable. No pressure or pushiness at all I haven’t bought a mattress since 2010. A lot has changed since then in the mattress business, so I really appreciated his gracious patience.

Excellent Customer Service and our salesperson, GEM, was extremely knowledgeable and courteous. My husband and I relied on her experience to help us decide on a mattress, pillows, an electric, adjustable bed frame. “GEM”was, indeed, a true GEM!

Salesman was very good. He didn't hard sell me. He gave me info and answered all my questions, suggested best product for my needs. Good buying experience!

Sonia was very informative of their various mattress options, and was very patient as I tried laying on several of them. Looking forward to better sleep in the new year after my new mattress arrives!

Sonia was great to work with. They were not pushy at all. Our 4th time buying from them and will continue to do so.

Sonia is very helpful and patient. We looked at all the beds and tested them before narrowing it down. We bought the best one. Thanks.

Gem was an amazing associate. She was very helpful, knowledgeable, and patient. She answered all of our many questions and was so kind.

Amazing customer service. Justin was very friendly and helped me pick the right mattress. Highly recommend

I received excellent customer service from William, both before and after the sale. I would highly recommend working with him.

What a great store and incredible service. Sonia Burnette was the salesperson. What a delightful woman, so nice, so sweet. A true professional. Explained everything. We are extremely satisfied with their product and their service. Will certainly recommend it.
The bed arrived and couldn't be happier.

Met Tom on first visit. He asked questions to find out what type of mattress we were looking for and he took his time explaining the different mattresses for our needs.
My wife returned a few days later , explaining why Tom had done and she said this associate was great also. She purchased that day. They delivered it on a Sunday and the guys were excellent ( except didn’t take off their shoes or put on “booties”). An overall excellent experience

Super friendly and helpful staff, competitive pricing. Good selection of mattresses. Everything we needed to make the right purchase for our needs.

The showroom was cleaned, large selection of mattresses to try, salesman was very knowledgeable

William was a great help, plus he knew the product. I needed two mattresses for a full size daybed. He helped me make choices that would not only fit the bed well, but would also be great for a side sleeper like me. In addition to being knowledgeable on the subject, he was kind. I had locked my keys in the car, had two hungry toddlers with me and they were upset and made their frustration known quite loudly, AND it was closing time. He never once showed impatience, made sure I was able to get my mattresses on the days I needed them and at a price within my budget. I feel good about my purchase and especially pleased about the service I received. This is my 2nd time coming to the Apex Beavercreek location. I had gone elsewhere a couple of years ago. Never again. Thank you Mattress Firm from a very happy returning customer. Oh, one more thing. William said if I got home and they weren't the right fit, to call back and let him know and he would make sure we got the right ones.

Outstanding customer service by Sophia. We are very happy with our purchase.

Sonja was wonderful! Walked me through my options and then helped me get them to the truck.

William did a great job! He was very knowledgeable, patient and helpful. We were going to order online through the brand, but William made us want to complete our transaction there in Mattress Firm. :)

Needed to check out new mattress options and stopped in the Mattress Firm in Apex. Talked with Gem, the sleep expert. She was friendly knowledgeable and understood exactly what I was looking for. Very pleased.