First Financial Bank

I recently Switched to this Bank In odessa. The ladies are very sweet and extremely helpful! I had both my Cars refinanced with them the process was very easy very professional. They follow up with me Personally always! Very Friendly Ladies I definitely recommend this location!

I have my agency's "holding" account with First Financial. Every transaction with my banker, Missy A, has been a dream. She is always helpful going above and beyond to ensure that they follow through on their Customer First and community-minded business model.
I would recommend FFIN to any business looking for affordable, friendly and reliable service in West Texas.

Great bank here in west Texas! Been with them for 5 years!

Amazing staff!!! Super friendly and very very helpful. Fast transaction!!! I've banked for many years this bank is by far my favorite.

Great customer service! Bank is always so clean and everyone is so nice! Best bank in the Permian basin

Everyone is nice, trusted bank!

My fiance has an account there. She went to replace a card, I felt they were snobby, kept looking at me like I was a deadbeat! I work very hard and make killer money! I've had an account with chase for 17 years. Staff here seems stuck up, judgmental, and snotty. That's my opinion. More the manager than the teller

Was very upset with this location! I have been with First Financial Bank for 10 years. We recently were transferred south of Pecos, Tx. I drove 2 hours to take my super excited son to the bank to empty his piggy bank! When we arrived the teller told me they do not have a change machine and she was the only one there so she didn’t have time to count it manually. She then instructed us to take it to coinstar! Seriously broke my sons heart into a million pieces.

Been with first financial for 15 years and this branch is why I’m leaving. Don’t expect them to follow through with anything they say. The rest of the branches are awesome though.

I’ve banked with First Financial the last year and the last 2 months I’ve called to try to Refinance my car the Loan officer is always on lunch I’ve been told I’ll get a call back with 10 to 15 min and no one calls me. Last week I just did an online application they pulled my credit but I never got a call back to see if I was approved or not so I called today and the lady that is dealing with my loan isn’t answering go figure! I’m just going to close my account and take my business else where