Mattress Firm Menlo Park

Kamran was very helpful when picking out an adjustable base and mattress for my father who was coming home from the hospital. He helped me find one to fit my needs perfectly and also took the time to explain everything. He also gave me the best price he could using the discounts available to him! Kamran #1

I needed to buy a box spring and I had done some internet research and learned that this store had good prices and a discount for signing up for email. The salesman Mo, honored the discount, was knowledgeable and the whole experience was easy and efficient. So nice to go to a place in person! The box spring was delivered early in the 2 hour window and the men took it upstairs to the bedroom for me. So easy and quick!

Friendly and knowledgeable sales associate. Affordable great mattresses in the store to try out, for all budget levels. Great website and store location. Highly recommend.

Kamran was great to work with! He is very knowledgeable, informative, and helpful. We purchased a mattress within less than an hour. Highly recommend this location

Jared was very professional, knowledgeable, engaging and personable. All in all, it was a great experience. Jared knows his business!

Received excellent service and attention from sales rep Moheb when shopping here over Labor Day weekend. Store has a large selection of mattresses but unfortunately did not carry the one we eventually bought. Would have purchased here otherwise.

German was terrific !! Knowledgeable, patient, courteous. Made the entire experience memorable. Very nice to find in a bricks and mortar store.

Mo was very friendly and knowledgeable. I appreciated his manner and how he explained everything.

It was great. I spoke to Dylan. He was very nice and helpful. He was knowledgeable about the products. This isn't his usual store. Hillsborough is lucky to have him.

Great place to shop . Cameron , Sales Associate was extremely helpful to make us understand differences in all the mattresses we saw and what we were looking for . We bought the mattress and are happy that we made a right choice . Thank you Cameron .

Mohebb was very friendly about our purchase.
So far we are very happy with our experience at Mattress firm

Visited Mattress Firm Menlo Park in early September and store manager, Jarrod, assisted us.

I pretty much went in complaining about the last mattress I got from them (in a different state), which I believe is the cause of the crick in my neck. Jarrod paid attention to my complaints, looked up the previous purchase I made, and provided a WEALTH OF INFORMATION!

He identified a variety of beds that would ease my discomfort and assist with my night humming (because I don’t snore :-)! What I liked is that he didn’t just push the pricey things. He also helped us whittle down to 3 options and gave really good suggestions about how to choose one. He encouraged us to really lay down and get a feel of them. He also showed me how different pillows really do affect your alignment.

Jarrod knows his stuff about mattresses and is able to explain the impact on a good night’s rest! He also recommended sleep apps to track your quality sleep overtime.

In the end, I left very satisfied and excited about the delivery of my new mattress, adjustable base with massaging features (because I’m fancy!) and new pillows. He’s great at his craft because at no point did we feel coerced into more expensive purchases.

I’m awaiting delivery today and would further update on the actual mattress! 😂

Nice store and the discount is good even after the Thanksgiving. Highly recommended.

Kamran was exceptional. He took the time to walk us through different bed option, showed us features and options available to us. He took the time to get to know us and made a great recommendation. Great communication, great customer experience and great person. Will refer friends and family to him.

We went to Mattress Firm on Saturday, September 10 to look at some mattress choices. Our sales rep, Terese, welcomed us the minute we walked in the door. Due to her expertise and knowledge, we were able to decide on a mattress and adjustable base in about an hour. She walked us through the purchase, financing, and delivery and answered all of our questions prior to us leaving the building. This was a five star experience from start to finish. I would recommend both Mattress Firm and Terese to everyone I know if they're looking for a mattress. Thanks.

So me and my mom came because I needed a new bed. When we walked in we were greeted by Kamron. My mother and I mentioned my needs for the new mattress and tried out a few of his recommendations. He was very professional and knowledgeable and really broke down the features of the beds he recommended. I ended up purchasing one of his recommendations; since I was looking for Queen Mattress Firm with a base. I have to say I am overall satisfied with his guest service. Kamron truly cares about his customers and goes above and beyond to find the right bed for them that meet their needs. I highly recommend Kamron, for those who visit this Mattress Firm.

My fiance and I recently stopped in this location and were quickly greeted by Stephen and I can’t stress enough how great he was to work with! Stephen was patient and thorough - he listened to our budget, helped us decide on the firmness level, and all in all went above and beyond to ensure we left with the best possible mattress we could. Not only was Stephen professional he had a great personality that made the whole shopping experience super painless.

I highly recommend visiting this location and asking for Stephen - you will not be disappointed!

Thanks Mo for helping me find the best mattress! It was a pleasure working with you.

German was exceptional in his service delivery, store assistance, and overall customer service. I would gladly return for his help!!! He was kind, informative, and effective in meeting my in-store and online needs.

My sleep expert Therese was amazing!! she was so patient and knowledgeable! she spent a lot of time with us and answered all of our questions. she was wonderful. I highly recommend anyone going there and specifically requesting her