Plumbing 911

I’ve used Plumbing 911 twice now and I can honestly say, I will never choose another plumbing company to help me out. The customer service was amazing from the first phone call all the way through completion of a major issue I had to have fixed. Quick response and honest pricing without trying to talk over my head about things I knew nothing about...layman’s terms always helps to put a customer at ease!! Complete dig out in less than an afternoon!! GREAT job Plumbing 911!!

This is my second time relying upon Plumbing911, and once again they were prompt, professional, reasonably priced and over all great. My last write up gave kudos to Shane for his help with a faucet, but this time it's Ryan's turn for some love, awesome dude and his work looks great too!

This was the third time we've used Plumbing 911. Our water pressure was very low and varying. They replaced the water pressure regulator and back flow check valve. Very friendly, professional, and explained the "whats" and "whys".

We had a pipe leaking water causing us to turn our whole house water off. Plumbing 911 was able to come out within a couple of hours and fix it very quickly. Excellent service!

Follow up - I had another issue and Plumbing 911 was prompt, quick, and did a great job. Thank you!

4/29/22 Follow up - Needed a new kitchen faucet that I couldn't access for replacement. They helped pick a new faucet and installed quickly, well done, and kept the area very clean. Thank you!

Our communication with Plumbing 911 was clear, concise and pleasant from the very first contact. I called in a panic upon discovering our water heater was leaking, and Plumbing 911 was able to get us a same-day appointment. The plumber was on-time, very personable and professional, and explained every step of the process so we knew what to expect and what we'd be paying for. I will absolutely call them the next time I need plumbing services!

If you are looking for honest, down to earth, get the job done plumbers, look no more! We have had experience with Shane who was absolutely amazing and Ryan was very helpful as well! We have used them twice and I don’t see us using a different plumbing service any time soon! Brandi at the office is also so kind always making sure you get your appointment set in a timely manner, with the best deal they can offer! Great company, great honest workers! 👍🏼👍🏼

The gentleman from plumbing 911 came to our house promptly, quickly evaluated the issue, repaired the problem, and even did a great cleanup! She was personable and friendly and engaging. My five-year-old was very intrigued by him and she is very shy! The whole process took less than an hour and it was a very stress free experience! Highly recommended!

I established and maintained a working relationship with Ryan, who essentially brought my house into the 21st Century - it was built in 1957. He replaced my outdoor stops and pretty much all of my indoor shutoff values in addition to aiding in a two-bathroom reno. He was reliable, hard working and easy to work with. He also handled a couple of tense situations with incredible professionalism and included me in the decision making. I highly recommend these folks and I am picky.

I had a leaking toilet supply line valves on two toilets, leaking into the floor beneath them (and ceilings beneath that). I called Plumbing 911 on an early Sunday morning. They answered the call immediately and had a plumber out that day for the repairs.

The plumber was excellent. He explained the problems, how best to fix them and why, and what it would cost. The work was great and the cost was less than I was expecting, particularly on an emergency call.

He took all covid precautions. He was quick and efficient, but it never seemed like he was rushing to be done with the job. And both of the bathrooms where he worked were spotless when he left.

I highly recommend this company.

I’ve used Plumbing911 twice: first for faucet replacement and then an emergency leak repair. Each instance the plumbers were professional, courteous, and knowledgeable. The repairs were completed efficiently and correctly. They were able to schedule the dates and dates at my convenience and the plumbers called within the planned arrival window given by the office. I highly recommend them.

My third experience was excellent again. I called to have a leaking kitchen sink drain repaired. Upon arrival he courteously listened to my question on another job. "I'd like your opinion of how to install this faucet?" John jumped on it; installing a faucet I purchased and had it done quickly where as I would have taken all morning and allowed me to save a weekend and get back to my job. He got back to the leaking kitchen sink and had that done efficiently too. He was professional and courteous. Plumbing 911 is my go to plumber.

Shane installed 2 new sump pumps in my basement and extended down spouts on the outside of the house. He was very friendly and honest. He completed the work quickly. I thought the price was reasonable. I would definitely use Plumbing 911 again.

Plumbing 911 has been out multiple times and has always helped me. When a repeat issue started to become apparent, they worked with me to diagnose and make a more permanent repair to my shower drain pipe. They also replaced an older toilet and the work was done perfectly. Highly recommend them to anyone!

Excellent work from James:will recommend him to anyone who needs plumbing done. Explained each step of procedures, as well as problems that may have have been a possibility.
Courteous, professional, a gentleman. Certainly will request James for_God forbid-any future work
Great thanks,
Vickie & Larry Mackey

Needed a toilet fixed and it was an issue a little beyond my expertise as we were selling the house and time was limited. I reached out to Plumbing 911 and they got someone out that night and had us squared away in a couple hours. Work was great and reasonably priced. Will definitely use them again at our new house!

We needed help figuring out a plumbing leak at our house, Plumbing 911 was very quick to get us scheduled. Dennis was our tech, he was very friendly, and found and repaired the problem!

We had such a great previous experience using Plumbing 911 that we had them back out this week March 1st to install 2 new toilets in our other bathrooms. We asked for Dennis to be our tech again because we were satisfied with his professionalism and friendliness the last repair he did for us. He installed a taller toilet for accessibility for my husband. I would 100% use this company for any other repairs that may pop up!

Came home to my basement full of water. Called Plumbing 911, customer service was wonderful. they was booked until the next day. They showed up, Shane was very polite and empathetic. He diagnosed and replaced my Sump pump. I would definitely use them again. I would recommend them to anyone.
Thank you for being a ray of sunshine on my rainy day.

Excellent response time. The repair representative was knowledgeable, respectful, courteous, considerate regarding keeping our house clean, and also safe by following COVID-19 guidelines, and was comprehensive in answering our questions. The call center person was easy to work with, courteous, and very professional. We will be using Plumbing 911 services in the near future for another home repair. Thanks for your service.

We called Plumbing 911 for help in installing an ice maker in our new refrigerator. We could not have been more pleased with the results. We had two plumbers working with us and both were knowledgeable, efficient and pleasant to work with. Their response was timely, the work was high quality and the cost was reasonable. When we have future plumbing issues we will certainly call Plumbing 911.

I have been using Plumbing 911 now for a couple of years. They are super quick and responsive! Very professional work, they don’t give you the run around. My entire sewer lines were replaced along with some pipes recently and they did a fantastic job. Got jobs done in 1 day so I could use my kitchen again! Thank you all!

Plumbing911 made it easy to setup and appointment at a time that fit my schedule. I needed my main shut off valve replaced which seemed like an easy job. They were on time, did a great job, and it didn't take forever to do the repair. There was no fee for just showing up to give an estimate like other places. They were also cheaper than other recommendations and they even had a coupon on the website I was able to use so I had them do the work right then. I would definitely call them in the future if any plumbing issues come up. Thanks!!