Archways Property Management

I called this company about housing at one of their properties. I left a message asking if they work with VASH Section 8. I believe a young lady named Annie called back to inform me that they don't. I wasn't discouraged by her reply. I was very pleased to get a call back period. I have made about 200 inquiries and this was The one place that replied back and wished me good luck with my search. Thank you. I recommend this company to everyone. That took the time to call me back instead of leaving me hanging. That tells me they take care of businesses. Good job!

Can't recommend enough!

Apartment: gorgeous.
Archways Mgmt: extremely kind, reliable and responsive. Any maintenance need was addressed promptly, and fixed efficiently by technicians.
Archways Portal: the real deal. Convenient, quick, user-friendly.
Special thanks to Claudia and Kim.

Love this management company and the care they show for our building. Wonderful property manager lives on site and responds immediately to any requests for maintenance or any other issues. There is staff cleaning the hallways/stairwells/lobby/elevator daily. Can't say enough good things about them.

Great management company

Archways was just fired by the owner of my building. Clearly the owner was not happy with services. New management had to contact each tenant individually. It seems like Archways won’t communicate or share information to provide a transition for tenants. These instances illustrate a lack of professionalism tantamount to the lack of integrity.

As a tenant, I have dealt with discrimination, neglect and gross incompetence. I’m relieved that we’re finally being managed by a professional company at Olive Branch Property Management! Tenants are already happier.

they employ the most incompetent people to manage their buildings. managers are extremely rude, uneducated, immature and hostile. i called to get information about a building, wasn’t able to speak to anyone so i waited for a call back. once i received a call back, manager ashley stewart & her boyfriend at 7961 Willis Ave Panorama City, CA 91402, we’re extremely unprofessional telling me that they shouldn’t be bothered during certain hours & that they were actually on vacation so they didn’t need to handle my call. nowhere on the website are there office hours disclosed & there’s nothing stating no one will be available to help due to holiday or vacation days. once i asked for HR or an employer to speak to they said i was “threatening” them & said they were recording the phone call. not once did they disclose they would be recording the phone call which should be done at the beginning due to state laws. they don’t know what they’re doing nor how to appropriately handle customer relations. i hope you look into this as none of the tenants in that building should have to deal with people such as those managers.

Would not recommend, been living there for a couple of years. First our garage from the beginning would grench water every time it rained it was moldy and asked for years for it to be repaired. All they did was place a tarp on top then the wind just blow it off. The plumbing was so bad the water would constantly be getting shut off for repairs. Was told by the plumber that they was things that need to be replaced but the property management would not want to pay to have it done. Washer and dryer always broken. I have pictures and texts of everything that we had to deal with while living there.

Mr Jeter....My credit check was done when you accepted my application, I have a copy of it. Stephanie Pena turned in incomplete paperwork. So you appointed Dajah Wood and she does nothing. WOW.they lie so good "Then Archways respond in the review like it's your fault"..Section 8 didn't do anything I have my voucher... Archways just full of it and don't do there jobs!!!

I filed a CRD complaint because they refused to take me as an applicant because I have a voucher even though I explained that it’s illegal to turn down an applicant in the state of CA because of their voucher. Dajah Wood never replied to me after I explained myself, horrible company, horrible employees! Lawsuit is coming

I have been with these guys for 2 years and the place was in such disrepair, I’m surprised it was legal to rent but it was cheap. Fast forward to today and I found a nicer place with them and I paid all the fees and got approved for an apartment that had a tenant that didn’t want to leave and 3 months later they are just now taking the tenant to court so I tried applying to another place in the same price range which they said I could use my previous application for the new apartment but after seeing the place and going back home, they tell me I need to pay for a new application and start the process over again. Best part is this place was supposed to be ready as well but when I viewed it, it was missing all the kitchen appliances and needed to be painted. They’ve done nothing but take my money and drag me around for months. If I didn’t like you, I would recommend them to you in a heartbeat

BEWARE......My application was accepted after I payed the fee, now Dajah Woods won't answer or return my calls??? I've been trying to get in touch for about a month now, they don't even answer the phone. Can I at least get my $50 back. Thank You

Scheduled 4 separate showings (most were to be self-guided) for the same building and not once could I access the unit to tour it. Either no one showed up to meet me, the lockbox code didn’t work and you can’t get in touch with anyone promptly to solve the issue, or there’s no lockbox at all. So inconsiderate and unprofessional.

Live in one of their properties. Huge nightmare. Too cheap; they wont replace an oven that is at least 20 years old and a sink the same. Have gotten no response about mold on my ceiling. Have been doing construction in the unit above me all of COVID and made my life a living hell

I do not feel that I need to write a review, due to the many negative reviews I just read... I mean seriously what kind of property company is this? BBB for sure. I am sure that they are profiting on their tenants...

They respond to bad reviews but won't return your phone call or respond to a message??? Believe what you read about these people. 👎👎👎👎

Kim is a joke.... What a horrible employee for a Management company. Cancel at the last minute. Kim you are dealing with people's futures. Shame on you!!!!!!