Casablanca Express

After having problems about dates for my cruise, I received an email from Julio B. He was professional, polite, and I thought very caring. Working on a short time line, Julio promised to do his best. Within a few days, he came through like a champion! I want to thank Casablanca Express and Julio for my best vacation ever 👍

Had a great experience with Casablanca express. Went to a short timeshare meeting and didn’t end up getting it. I was gifted islands of adventure tickets for 2 and 2 night hotel stay. Julio is the man! Extremely helpful and was able get me a nice hotel in the town center for no additional cost

Annette helped me and my fiancé out to get a nice stay at the virgin hotel in las vegas and I honestly could not be more excited ! She was very informative and did not get frustrated with us what so ever and we had sooo many questions ! Honestly she deserves a raise. Thank you once again Annette for your patience and to your company for your help.

Went to the presentation, they went over everything they offer with their properties. Nice presentation, very personable people. We declined on purchasing anything at this time but looking forward to our trip. Everything has been a simple and easy process.

Our First Trip to Disney World Was amazing! they helped us every step of the way, organized, professional and friendly people. Not everybody can afford this kind of trips. Especially when you have 2 children. My flight had too many layovers from Houston to Orlando. However, the friendly staff from Casa Blanca made it non-stop, accommodate us in a very nice conform inn Hotel 1 mile away from the Magic Kingdom and for our surprise the hotel was full of magic! MICKEY AND MINNIE EVERY WHERE! from the breakfast pancakes to the room. I cannot be more thankful; all of this for an incredible affordable price. We had an amazing trip, the whether was great & Our children had a blast! We are never going to forget this vacation♥ Amazing team ♥ i am very thankful and really appreciate their hard work. Keep it up :)

One of our family's favorite trips was made possible because of Casablanca Express! The customer service is top notch and friendly.
We easily booked our trip to Lake Tahoe for my husband's birthday weekend. We spent lots of time exploring the area and relaxing at the very nice hotel they set up for us.
The whole experience was a trip to remember!
We will be using Casablanca Express for our next trip!

So my husband started this tradition of going to Vegas every year to celebrate our Birthdays' that happen to be in December. So, it was such a surprise to have a free trip provided by Casablanca Express, during the same time we go every year! Me and my Husband had a blast with just us two. We upgraded and stayed in Circus Circus Hotel, and we have no regrets. We were able to walk to the strip and didn't have to take a cab or bus to get to where we wanted to go. The fun thing about this trip is that we didn't plan financially well, and it actually happened to be the best trip ever without all the money we had saved for past trips! We got to see the Cirque de Soleil show courtesy of Casablanca Express, and loved the experience! We are so thankful and really enjoyed the trip and cant wait to go again! Thank you Casablanca Express for helping us to make everlasting memories.

We have used Casablanca Express for three years in a row. Not only have I used it but my family and friednds had the chance to get great rooms for a great place. The first time I stayed at the plaza was on March 1, 2014 for my wedding. My husband and I got married at the chapel in the Plaza. Not only was a great place but also affordable and great people help me on my special day. Since then my family and I have planned all of our trip with Casablanca for the Plaza because we love the Hotel, view, restaurant, employees but also the location of where it is at Downtown Fremont their is lots to do. I love the newpool area its great. My husband and I always encourage our family and friends to try and see for them self how great this hotel is. Two reason why we always go back to Casablanca express is because of Linda she is simply the best great customer service and makes us feel like we are part of the family always going that extra step, and Julio well he is great as well helping with all those last minutes rooms needed and the prices are simply the best very affordable for a family on a tight budget. WE LOVE CASABLANCA AND WE LOVE LINDA AND JULIO! We just booked rooms for end of February and boy are we happy to spend another anniversary in Vegas thanks to Casablanca Express and their helpful people Linda and Julio. thanks again for everything you do. You 2 are simply the best....

We started our summer with an amazing time in Hawaii. Casablanca Express gave us an unbelievable accommodation. Our hotel was just a few blocks away from Waikiki beach. Local restaurants, shopping centers and late night events were accessible. The patio and spacious room was a perfect place to rest our tired feet after a day of fun and adventure. Thank you Casablanca Express for making our Hawaiian trip one of the most memorable travels that we have had!

Me and my sister went Las Vegas and stayed at the Rivera. They just finished remodeling the hotel so the hotel and its amenities were amazing. We walked the entire strip and toured the original downtown Vegas nightlife! No ifs, ands, or butts about it (see the pictures to get it) we had a GREAT time!

Casablanca make it possible to get my wife and I the trip we had been waiting for! It was her first time in Vegas and she loved every minute of it. The games, drinks and restaurants were exactly what we were looking for! As you can see by the picture, she is really enjoying our trip. What a great team of people at Casablanca Express, you guys really made it easy!

I typically don’t write reviews, but I am today after reading so many negative ones about this company. My review is based solely on my interaction with the company since we ended up not going. Our voucher was for 3 days/2 nights economy airfare and economy hotel in Hawaii after sitting through a timeshare sales pitch. We followed the instructions as described on the voucher and we experienced no issues throughout the entire process. Having to do everything by mail was a bit of a pain since everything is digital these days. When it came time to finalize our trip over the phone, the agent tried to sell us an upgraded package and we politely declined. The agent was a bit pushy but hey, I’m sure she’s trying to get a commission. About 1 week prior to our scheduled trip, we were contacted again by phone and were told a lot of flights were being canceled. We were offered an upgrade with direct flights and a hotel on the beach if we paid $400, or a refund of our paid deposit. This agent was not pushy at all but we decided not to take the trip in the end. It just seemed too short of a trip to fly out to Hawaii, even with direct flights. I was pleasantly surprised to see our refund check arrive in the mail on Saturday, post marked a few days since that last phone call. I don’t know why so many reviews call this company a scam, they seem legit. Maybe it depends on the agent that is helping you. My advice is to read the fine print, follow the instructions exactly, and don’t get pressured into upgrading without having time to think it through.

We had so much fun in Las Vegas. Neither of us had ever been and we stayed at the fascinating New York New York hotel and casino. We enjoyed seeing the Blue Man Group at the Luxor casino and had a great time sight seeing. There is so much to do in Vegas and I plan to return!

Great first time experience! From the time we arrived at our Hotel everyone was so nice and helpful. When we ran into a hiccup, I called Casablanca Express and my agent took care of me right away with no hesitation! The hotel was perfect it was smack dab in the middle of so much to do, and just a short walk to an amazing beach. I could spend a whole week just wandering around trying the local hot spots. I will always remember my first Luau the food was absolutely amazing, then everything seemed to intensify and come alive once the sun started to set. Having the opportunity to explore some of the most beautiful scenery in the world was something I will never forget, I will defiantly be returning!!

I spoke with Julio from customer service about changes to a trip, he was fantastic and super helpful in making those changes.

What a great company to work with! My husband and I went to LasVegas June 2017. Casablanca Express and their representatives made the process so much easier than I thought it would be. They went over the details of our trip and offered affordable options to help customize it to our needs. From the flight, hotel, and awesome coupons they made it an A+++ experience. We'll definitely use them again. Thank you!

I entered a giveaway one day not thinking too much of it... One day I got a call saying I won a trip for two to Disneyland! I was so ecstatic because something like this never happens to me. My boyfriend and I planned our trip around Christmas so we could experience Disneyland while it was decorated for the Holidays. The trip that Casablanca Express put together was smooth sailing and our hotel was so easy to find. Not to mention, right across the street from the park. Our trip was definitely one to remember and I cannot thank Casablanca Express enough for such an amazing trip! Thank you for providing us with such a fun experience!

My first and only time (so far) booking our trip through Casablanca Express was easy and fabulous! It was also my first time staying in Downtown Las Vegas, and when we arrived we knew right away we were going to have a great time. It was right in the heart of all of the action, and our stay was way more than we expected. The hotel was great, pool was super fun and energetic with the DJ (it had very recently been remodeled and opened), and we couldn't believe we hadn't explored The Plaza before. We will definitely be back! Thank you for an amazing time, Casablanca Express! Between the hotel, the Garth Brooks concert, Fremont St. experience, exploring the Strip, and the dance competition, our stay left a huge impact on us all. Seriously, awesome!

We had a terrific time on Catalina Island thanks to beautiful accommodations from Casablanca Express! Our spacious room and balcony was a wonderful place to relax between all the activities the island has to offer. Our two and a half year old son loved the playground overlooking the famous Casino Building, and as a family we enjoyed the golf cart tour of the island and all the good food within walking distance of the town center. What a wonderful getaway for my wife and me! Great job by the Casablanca Express staff!

We had a wonderful time and made a lot of wonderful memories. The cruise was perfect in every way - they accommodated our special dietary restrictions for the three of us (we brought our adult daughter with us), the entertainment was superb and the excursions we went on were great. We had cruised before but had never played miniature golf or gone on water slides until this cruise. And an added bonus - they actually gave a hands-on class on how to make towel sculptures! We would love to take this cruise again some day.