Mechanics Bank - Berkeley Branch

I have been to the bank and Kenneth Shipp has never disappointed me !
I can not understand why it’s less than 5 stars .

My favorite bank, Mechanics is a great place to park your funds. Been going here for 20yrs and they always have great customer service, pleasant tellers and a pretty easy banking.

I love this branch, they are busy but they're always well staffed so the line moves fast. And having currency exchange onsite is useful too.

They're friendly and fast, I can't think of anything that they weren't good at when I visited. I'll be back

5 STARS for Roberto Corona. If you must use this bank, I highly recommend using him. He is kind, responsible, will follow up until the job is done. You just don't see that anymore, so want to give him a shout. Thanks Roberto!

I like this branch. My only issue is that they have to call and get approval for so many different types of transactions from I think Fremont Bank who owns Mechanics Bank. Other than that service is great and employees are reeally nice! For those who say the employees are rude, everyone should know that 'something' was going on for each of those customers before they ever walked in the door of the bank so they were already mad when they got to the bank so keep that in mind when reading the reviews of how terrible the service was!

As the years went on their personnel services has gone down, some staff have quite the attitude and fees gone up not providing extra services or up to dates user friendly tech I've since moved banks. Disappointed

Started with them from day one, building my credit, they take care of your needs as long as you contact them, only negative is they far and fee locations, and close early, I no longer live in Berkeley, so the only places I can reach them is far out of reach, I would highly recommend opening few more branches more south of Oakland. This way people can still get your services.

so discriminatory, every time I go in there there is always an issue. Because of my trans identity I’m constantly subjected to rude treatment. I’m just trying to get my money like everyone else. I hate this bank

This branch ATM doesn’t always take cash deposits. Having to drive to another location to deposit cash into my own account (outside of bank hours) is ridiculous

Manager would not cash there own cashier check said she would call me on Monday to Verify never received the call,

This is not the first time both the Manager and cashier have refused to cash postal money orders three they said it is "because it is 7 months old

4 days later called to see why she never called they said no such deposit on record she never gave me a receipt or paper work at the branch and said we can not do any thing as we have no record good thin i made a copy of the $9,00 dollar deposit because they required a ID NUMBER or they would not check

seems they deposited it int the Wrong account rather sloppy with some one else's account

Every time I come here I experience rude and terrible service.
They deposited my money in the wrong account, I had to come all the way back for them to fix it not once did I get an apology for the huge inconvenience.