Weisfield Jewelers

I’ve had the absolute best experience here with my girlfriend. Everyone we’ve worked with throughout the process has been so kind and helpful and have gone above and beyond to help keep us in our budget while still getting the rings of our dreams ❤

Had a great experience with Jensen and Stephanie, they helped me design a new wedding ring using my original diamond. They are very personable and made the whole experience stress-free. Will definitely recommend to all my friends and family.

HIGHLY RECOMMEND! Was hands down the best place for me to find what I was looking for. Not only was the staff incredibly helpful and knowledgeable but the experience of finding the perfect ring that my partner would love. It was almost like finding that missing puzzle and it was right here in this store! So happy with my final decision here. It’s 100% worth it all here.

Caitlyn you're awesome and so is everyone at Weisfield Jewelers in the mall! Proud to work alongside you all

Not only did I find the perfect engagement ring but the woman who helped me was wonderful!! So friendly and helpful in my state of extreme anxiety. I will definitely come back 🖤
Thank you Stephanie for the excellent service and the help!

I am very pleased with the customer service I was provided! I bought two wedding bands to go with my engagement ring that My husband had purchased from zales. When I dropped my rings off to be soldered together they mentioned a cost to replace the missing sapphire and I let them know that I would have to pay zales to replace it under warranty. But wasn’t happy with zales customer service. Miss continuation happened and when I went to pick it up they had replaced the stone for me and since I didn’t request it they decided not to charge me. My ring looks absolutely stunning again, the solder job looks flawless. I can’t speak enough about how great their customer service and work is. I truly feel like they care about their customers and that shows. They will forever be “ my jewelery store”. Very happy with Westfield!!

Highly recommend!! The store manager Stephanie was extremely helpful and knowledgeable and helped me to pick out the perfect ring.

The manager was very professional and I got free jewerly for applying for credit which I also got a very high limit. I didn't feel pressured and I appreciated that. Wonderful service!!

Had a good experience :)

Excellent

HIGHLY UNRECOMMENDED. My husband has bought quite a few things from them including my wedding rings. I also have a necklace from them, and its under warranty. I sent it off for the 3rd time(my 6 month old loves to pull on it), and I went to go pick it up and they asked for the slip or my ID(I didn't bring inside). I understand its all for my protection, but the other 2 times I got it by answering security questions and describing the necklace to a T. The lady at the front desk was extremely snotty about it. I would think being a "high end" jewelry store they would all be on the same page for customer service reasons. I never get calls letting me know my jewelry is back either. If I could return it all and go else where I would. I definitely wont be going back to make any NEW purchases, just use my free every 6 month cleanings, and use my warranty when needed!!

Update!!! 1/10/18
NEVER AGAIN will we purchase from here. I faithfully have my things inspected every April and October, I went to get my necklace back from repairs, and asked to have my other two earrings cleaned along with my wedding band. She found a stone missing on my ring. Looks up the history and tells me it’s only been inspected 2x since we bought it! 😡😡😡 amd tells me “it’s honestly really cheap over it replaced. $40.” I told her no!! Why do I spend thousands here, and buy your lifetime warranty? And you want to charge me 40$???? She offered to charge $20 😡 sooo livid!!!! I shouldn’t have to pay anything!! I take good care of my things!!!

Awful Jeweler. Went to look for an engagement ring and lets just say the two gals were not helpful and made me feel uncomfortable. Totally different experience at a competitor store just around the corner.

if i could give it 0 stars, i would...NEVER buy from weisfields....my husband got me a wedding ring..spent almost 1000.00 on it....got it appraised.....was only worth 35.00.....