Lush Cosmetics Broadway Plaza

Lush is one of my favorite brands! Organic, fresh and natural with ingredients you can actually understand.

This store seems small but has a whole lot to chose from! From handmade masks customized for your skin to the best bath bombs around!!

The Walnut Creek store by far has the best customer service! Brad (I hope I remember his name correctly) was wonderful. He took the time to help me choose the best products for me! He also threw in a tester for me to try.

I really didn't know what I wanted when I walked through the door but rest assured I didn't walk out empty handed!! My current addiction there is hair products! I chose some unique hair shampoo called, “Jersey bounce” for taming my wild curls. It doesn’t take much and lasts a long time.

I highly recommend trying everything they have. I think I’ve covered just about every product at least every bath bomb!

Lush products make wonderful gifts too!! Hint hint!!

Friendly staff, not pushy. Good layout for the small storefront. Always a fan of the product over the years. Definitely recommend. Only place I made a purchase from that day after three hours of shopping.

The manager of this location is incredible. She didn’t know it, but I’ve been having a REALLY rough time, and the way she treated me today gave me a little more hope for humanity.

I came in right before closing and the girl working there was super nice and friendly. She showed us a lot of different bath bombs and answered my questions on other products that I wasn't familiar with. I would definitely come back and I definitely recommend making a stop here if you're ever at Broadway Plaza.

Special shout-out to Haley (although all customer service reps were fabulous too). Haley went above and beyond when I was visiting with my daughter. 😊

This place is so amazing! A hidden gem! There are bathbombs galore! So many scents! The staff are awesome! They have a big bowl of water to demonstrate some of the bombs and have smaller bowls with different products that include the thing they are made with! Examples are fresh blueberries, rose petals, oatmeal and even chocolate! I ended up getting a breadsoap and this minty mask that I absolutely love!

Love all of my Lush products - will shops here forever! x

The ladies working here are fabulous and deserve a raise!!! Very very helpful and friendly :)

Went on Saturday and the place was at capacity. It was worth the wait though. You can try out some of the products with their in-store sink. The store smells soothing. I am in love with the fact that no animals are harmed in the making of these products. 100% cruelty free.

Me and my wife went there today to buy few soaps and shampoos. I love their products, they are very unique and environmental friendly, which is really appreciated when we are standing on a cliff to a climate disaster. Anyway, the lady in the store was extremely helpful and helped us pick up the write soaps for our needs. Highly recommended and please please stop use all plastics.

Super nice staff! Lovely little store with fantastic, all natural products. I made a small purchase (under $20), and was given a free bar of amazing hand made soap, and a sample moisturizer!

The staff here were very generous and even sent us home with some oral care samples. The only downside of having a small store packed full of fragrances is that the smell is so overwhelming that you can't smell what you might want to buy even when it's right under your nose. But still a nice place.

I haven’t been to lush in awhile (few months or more) today I went to treat my self to a couple items and the girl that was working there was so sweet and kind and helpful she gave me a product demo and even gave me so new product recommendations !!! I will definitely be going back soon just because how great todays experience was! :)

The staff in here always makes me want to come back and hangout with them. They offer great recommendations and let you sample and try things on. It's like a mini spa getaway - smelling lovely, slightly refreshed, and a smile on your face. Plus, people, not machines, actually make and pack the products - so that's a plus in my book.

Kristin and Ari were amazing!

Not too hard to find considering you can smell the place from around the corner! All jokes aside, this is the best Lush I have visited so far. The staff are warm and welcoming, and don't seem to mind having a casual conversation while also helping you pick out your choices or find new products. 10 out of 10 definitely recommend this Lush. :)

I can't get enough of Lush products! I'm extremely particular on what I put on my skin and I love that these products primarily consist of plant-based and “real” natural ingredients. I’m a die hard fan of their deodorants as well as bar soaps. There are so many scents and fun products. This year I made a goal to decrease my carbon footprint especially with the toiletries I purchase. I love that there is almost zero waste with their bar soaps and shampoos and they offer a great recycling program for their containers. Highly recommend! B.Dyer

Fantastic array of products unlike like anything you'll find. Employees are attentive and genuinely interested in trying to find the right products for you rather than just selling you something. There are always new seasonal products and everything is very fresh. This store is tiny and can become painfully crammed with people during peak hours.

This shop has great staff who are really friendly and helpful. I like that they aren't too pushy and follow you around like some other stores. They give you some suggestions and leave you to it. Some of their products are pretty innovative and fun to use but also effective.

I'm not usually into chain stores in general, but Lush has amazing products, ethically sourced and produces, wonderful staff, zero waste, and they put money back into the communities where they open stores. I'm working my way toward using only Lush products.