Contra Costa County Employment & Human Services Office
County Government Office in Berkeley
Updated: March 01, 2024 09:22 AMContra Costa County Employment & Human Services Office is located in Berkeley (City in California), United States. It's address is 400 Ellinwood Way, Pleasant Hill, CA 94523.
400 Ellinwood Way, Pleasant Hill, CA 94523
XW5W+QC Pleasant Hill, California
(925) 655-1200
Check Time Table for Contra Costa County Employment & Human Services Office
Monday | 8 AM to 5 PM |
---|---|
Tuesday | 8 AM to 5 PM |
Wednesday | 8 AM to 5 PM |
Thursday | 8 AM to 5 PM |
Friday | 8 AM to 5 PM |
Saturday | Closed |
Sunday | Closed |
Questions & Answers
Where is Contra Costa County Employment & Human Services Office?
Contra Costa County Employment & Human Services Office is located at: 400 Ellinwood Way, Pleasant Hill, CA 94523.
What is the phone number of Contra Costa County Employment & Human Services Office?
You can try to calling this number: (925) 655-1200
What are the coordinates of Contra Costa County Employment & Human Services Office?
Coordinates: 37.9594902, -122.0539635
Contra Costa County Employment & Human Services Office Reviews
2023-08-16 15:43:18 GMT
Jocelyn at the front desk was really helpful and providing resources for affordable housing. She also shared some tips for acquiring a room for rent in a respectable house, and on the contrary shared some cautionary resources to avoid.
2023-04-18 23:00:12 GMT
They are quite friendly with short waits and efficient service. Caring employees that really do their best to attend to the needs of the clientele. They never make me feel bad about my situation.
Thank You Employment and Human Services.
2019-05-19 04:57:24 GMT
One of the most important things for this type of a government agency was present at this office: empathy. And that's due to a woman named Sandy. I wasn't sure if the reviews were true, as after I took a number, I sat and heard a woman say she had been there for almost two hours. I then was pretty concerned that my 3-minute question (attempting to verify information on a state website in a county offce) would never be heard. Enter Sandy. I heard her asking people in the waiting room if anyone had any questions. I listened to the way she answered someone and decided that I'd try my luck and see if she could answer me. She was so knowledgeable and compassionate and at a moment where it was ever-so-urgent - much more than I had ever expected. Thank you, Sandy. It is so rare to find someone that performs their job with empathy and rarer still to experience this at a waiting room that resembles a DMV.
2017-08-04 02:53:09 GMT
This is a well oiled machine. The greeter is cheerful and helpful. The workers are given the daunting task of satisfying marginalized people at a low point in their lives. The services are given with respect. Yes, it is a bureaucracy. Yes, it is frustrating. Be prepared to make a few visits to resolve your need. Be sure to eat and smoke before arriving. There is no place to smoke for 1/2 a mile, and the policy is strictly enforced. Do not be late for your appointment, or you will have to start from scratch.
2023-09-14 23:19:45 GMT
I really appreciate From window# 5 I always when had any drop off she always be assisting the customer but other window is put sign closed thanks again Ms Kraft window#5
2017-11-23 04:31:13 GMT
The employees were very friendly and they finished my case the fastest I ever seen.
2023-05-25 21:51:08 GMT
😋😍😍
2024-06-06 18:54:53 GMT
I must be blessed because my experience was way different than most of these posts.
Very polite, very fast and efficient, very clean. No issues at all.
Edit. Spoke too soon. Had my phone appointment ignored today.
2023-12-10 21:30:03 GMT
I was robbed. My ebt account was skimmed by some thief and used my benefits. When I got my new ebt card and my account reinstated I didn't get all my benefits back.
2024-06-11 19:02:48 GMT
You would be hard pressed to find a group of dumber and lazier people work in one place on the planet. No wonder why people want government programs cut. So many people collecting paycheck to do nothing and see it in real life for hours and days to get simple documents through.
2024-01-10 06:03:41 GMT
TERRIBLE TERRLE EXPERIENCE WITH THIS DEPARTMENT. Wait time on the phone minimum 2 hours and it is taking two full days for trying to cancel the medi-cal correctly and it is still not done correctly. TOTALLY FEELING HELPLESS. I have to call them again for a third day in a row and I’m feeling super upset to know that I potentially will be hold for hours again. It’s despairing. All these super long waiting time over the phone is seriously affecting my life. It is unbelievable how difficult it is to get something resolved with this part of the government.
2023-09-05 16:03:56 GMT
I utterly HATE HATE HATE dealing with this office.
The first issue dates to 2017 when I was on Medi-Cal and had to report a change of income since I had a temporary job for a few months and was wondering if I would still qualify. The worker I spoke to said I would not but then I informed her it was a temp job only and this was in early November. It turned out that, even with this job, I would still be able to receive Medi-Cal coverage due to my income. This is a basic inquiry and yet the worker fumbled it. She then assigned me to a caseworker. I call the caseworker and ask questions, then request for her first name. She said, per policy, she could not disclose it. However, I was sending her documents which are protected by HIPAA and are therefore confidential so I wanted to get it to the right person. I learned from a friend who works in this office that workers are assigned an identifying number. She could have provided me such but did not. When I call the main office in Martinez to complain, I get more red tape and stumbling blocks. I jokingly asked, "Is this a CIA operation?" and the person said, "Yes it is". Totally unprofessional (luckily the Ombudsman agreed when I spoke with her via phone)
Then we get to today. I just purchased a Kaiser plan off Covered CA so I need to terminate my Medi-Cal benefits (I had to go on Medi-Cal again). Through their automated service, I provided two identifying pieces of information they requested: my social security number and driver's license. In both instances, they said "We could not locate anyone". They then asked for an ID and password. I entered incorrect information just to see if I could get anywhere. FINALLY did I get the option to speak to a representative. Funny enough, I gave her my SSN and she pulled up my information.
Wait times are also ridiculously long and should not be.
I hope I do not have to deal with this office ever again. The only saving grave is the Ombudsman.
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About Berkeley
City in CaliforniaBerkeley is a city on the eastern shore of San Francisco Bay in northern Alameda County, California, United States. It is named after the 18th-century Anglo-Irish bishop and philosopher George Berkeley. source
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