CENTURY 21 M&M and Associates

This review is based on the lack of professionalism indicated by Rob Baldwin. My fiancé and I were interested in renting a home that had a sign out with Rob’s info so we contacted him right away. He met with us the next morning to show us the home but we felt completely rushed since the walk through lasted less than 10 mins. We immediately paid cash to be able to fill out applications and turned in all required documents that were required. We really wanted to be able to move in by August 1st so we went home right after our meeting to collect all the documents Rob asked for. I tried getting in contact with Rob twice after not hearing back from him but was ignored. He took our deposit fee and did not run our credit reports. My fiancé and I have PERFECT Rental history, credit, job history, etc. We also provided Rob with two years worth of tax returns, current bank amounts, and bank deposit statements which all exceeded Rob’s requirements. Since our reports were not ran, I asked for our money to be returned. Of course, no response from Rob. My agent was able to get in contact with him and was told that Rob chose another applicant to rent the home to. His decision was made even before checking our credit so he did not even consider renting to us and took our money knowing that he would not chose to rent the home to us. He was completely unprofessional by rushing us the day he showed us the house and by not getting back to us to let us know if we had been chosen or not. What’s even more unprofessional is that he took our money knowing he would not lease to my fiancé and I. He has not returned our money and has not responded to texts and emails where we nicely ask for our money to be returned. I would NEVER do business with this man or this company. There are no excuses for the way Rob conducts himself as a “realtor”.

We were interested to rent a home, and we were requested to submit the full application with a credit report before ever seeng the house or meeting the agent (Nicholas Genova). We denied and were promised we can just fill the form for the pre-approval, and still after the forms were sent it turned our scheduling the appointment requires submitting everything. Lots of wasted time.