California Bank & Trust

Almost never a wait.
I love this place.

Perfect banking experience!!;

5 stars, except this bank overlooks the fact that there’s a hobo regularly sleeping on its front entrance most nights. This results in unpleasant experiences when banking first thing in the morning - odd odors and having to avoid trash / human defecation. Hopefully, you can install bright LED’s to discourage such dwelling. Makes me wonder, if this bank can’t manage its building upkeep, how can it manage client assets.

THEY ONLY GIVE CHANGE TO CUSTOMERS. SO DON'T GO HERE IF YOU NEED COINS

Standing in line for over 30 minutes now. Only one teller helping a VIP client in a private screened area who didn’t even acknowledge me or others waiting until I finally went over and asked if anyone else was available. “No, I’m the only one here” was the only response I received. Changing banks to First Republic where my client banks. I just cashed a check there (to deposit here) and received outstanding customer service! Still waiting…🙄

I don’t bank with them; however, if you’re cashing a check as a black woman—avoid Pat Carin. Very much racist energy and I’m surprised being that he’s a minority. Despite that, I waited almost 40 minutes because he only wanted to take deposits and refused to reopen his drawer almost an hour and ten before closing. Also threw my Amex plat and CA ID in at the counter. Unprofessional and would never come back.

The super slow staff, not able to process the checks and stuffs, says due to pandemic you can not withdtaw some small amount lol