Public Storage

I have had multiple accounts (8) since 2019 and have had the pleasure of working with Celeste … the current onsite manager. There was 1 or 2 managers before her and there were always problems. Thank you for hiring and bringing Celeste on board. She is knowledgeable … she is kind and thoughtful … she is the kind of manager who can anticipate our needs and provide a perfect solution.
Her customer service skills are at the highest level and I deeply appreciate how she goes above and beyond to help us! Thank you!

I loved this location!!!!! The manager is so personable, helpful, and professional all at the same time! I made a reservation online and popped in a day early and she did not hesitate to complete my reservation anyway. She had me in and out of there in minutes! I may have spent a total of 15-20 minutes tops from looking at the unit until the point where she’d checked my ID and helped me sign me up for the app. Amazing. Highly recommend ! All the locations need to consider running their establishments like this one.

Great customer service! Celeste helped me out, and she was amazing! I highly recommend this location. I’ve been calling other storages in the area, and they weren’t as helpful in making sure I had a great experience. Public Storage is lucky to have Celeste. Use her for all your business needs.

Celeste- is absolutely amazing!! I’ve had the best customer service with her since I’ve began, and it’s been a smooth transition. I’ve been in customer service for over 15 years and it’s most important to me that there’s an element of experience and professionalism.

This has nothing to do with her but my unit got rained in and I was unable to change the storage within 3 days because my son fell sick with pneumonia, so I missed the mark. We received another wave of rain and I just hope that my stuff is okay, I haven’t Been since.

Celeste is an absolute gem to work with! She's made my move into storage so so smooth. I initially had concerns over one unit and she got me squared away and onto my next appointments with ease. Thank you Celeste!

I had public storage for few years and it was a great experience. Hallways are always clean, Area is well guarded always felt command save. Customer Service representative Celeste was always helpful and friendly. Over all this was a great experience I would definitely rent a unit here again!

Celeste was such a joy to speak with today. Not only was she so helpful, but she had the most positive attitude towards what was an extremely stressful situation for me. Hopefully I will be able to speak with her every time i call or come in!

Celeste (on site manager) is the best to work with. She made it super easy and painless to get the units processed. Definitely want to ask for her if your looking at renting a unit with public storage.

I needed help figuring out what type of storage I needed. The manager Celeste was able to find me the right size storage that would fit all of my items. Celeste was very patient with me and had a great attitude. I would definitely recommend to all my friends and family. Thank you, Miss Celeste

Celeste was absolutely amazing. She was very knowledgeable and took her time to give me options. She is the epitome of customer service. I loved the unit and definitely will recommend this location for all storage needs.

We visited this location and received such great customer service. Celeste was awesome! She answered all of our questions and helped us out a lot. Thank you so much Celeste.

Ashley gave outstanding service today. We had a question about our bill and she walked us through it, taking her time to explain along the way. Thanks again Ashley!

Celeste is the best! She has helped us out so much. I love this location so much because it’s right next to the Vox!!

Celeste is Amazing, so incredibly grateful for her and her follow up. I am in the midst of separating two homes that were combined in one locker and wanted to find a second unit near the current unit and nothing was available in the same building, which would have meant way more man power needed. Celeste remembered a conversation we had weeks prior and when a unit opened up practically next door to the current unit, she called me immediately to let me know it was open and I could book it. She is a lifesaver, and goes above and beyond to take care of her tenants. Thank you Celeste 🙏🏻🙌

Celeste is the best. Nobody could take care of a bunch of needy storage folks better! Smile as big as the sky!

Celeste was amazing! She helped me with all of my questions and answers!! So nice to be greeted with a smiling face!!

Ms. Celeste, the Manager at the 'Public Srorge' at the 5741 W. JEFFERSON Location Has Great Costumer Service; She also was able to Answer All of my questions and concerns. I Really had a Smooth Transaction Experience. Thanks Again Celeste! GOD BLESS Continue to Bless and Protect You, In CHRIST JESUS Prescious and Mighty Name!!!

Checked in today with Celeste. This has been the best public storage unit I have ever visited both in terms of safety and cleanliness. It smells good, is flooded with sunshine and Celeste was not only incredibly helpful but also obsessive with cleanliness (I see her fussing with a broom all the time) if a unit opens up here, get it asap.

The manager Celeste was outstanding. She made the process relatively simple. Very personable and efficient.

Celeste is absolutely phenomenal and will make sure you are taken care of! I’ve had Public Storages in the past but this one is the best in terms of customer service and flexibility! Highly recommend!!