First Citizens Bank

Abby and Natasha are awesome. So helpful, professional, knowledgeable... not to mention, the office is GORGEOUS. Such a cool vibe. Highly recommend.

I Love Love Love this bank 💋. They have an absolutely amazing staff that are always there to go above and beyond to help the customer have a wonderful banking experience, I wouldn't go anywhere else 👍😷

Traffic is pretty bad. Service is great.

I don’t want to give a one star rating as my interactions with the company on a whole has been positive. Unfortunately I have had little success dealing with this branch. I have wasted more time than I care to admit.
If you like doing your books and deposits at lunch forget that they take and hour and a half lunch where they lock up and leave. Business must be good to lock out customers 🤷🏼‍♂
In a world of convenience I find them inconvenient.
Took my deposits somewhere else. GL

Worst bank ever. The employees and manager named Natasha are extremely rude and incompetent. They hold onto your money like it's theirs. Their policies change whenever the wind blows. They tell you one thing and you ask to see paperwork on it and they have none. Things that we have been doing there for years, now can no longer be done. So we suggest if you like and need your money then take it to another bank that you can trust. Close all your accounts now and save yourself. This bank is a joke. Your money is not safe there. Employees at Mc Donald's are more competent.

My review to be short & simple is the manager at this branch has terrible customer service the other lady was nice to work with but when I tried to explain my self you shouldn’t cut your customer off & try to start a loud argument for no reason then say come back later & try again I get your about to close on a Monday @11:45am but that shouldn’t change the way you talk to potential clients definitely won’t consider opening a bank account in Tacoma or in general till I see good customer service then just 1 person