Karo's Shoes Inc

Note: not a retail shop

SCAM!!!!! If I could give this retailer negative five stars I would.
This was my first time ordering from Karo's and everything was unpleasant. Although there is a website where you can submit your order, you must wait for the manager to call you and take your credit card number over the phone. The boots I ordered took two weeks to ship and when I received them, the sizing was inaccurate and displayed poor quality. I called and spoke with the owner and was told, Although He does not do refunds or shoe exchanges he would exchange the boots for a more expensive pair, I would be charged a fee of $15, and forced me to pay $40 shipping fee just to send it back. When I returned the shoes I attached a letter reiterating our agreement about exchanging the shoes; however, when I called he argued with me about his policy of no returns and exchanges. He was very rude and told me that maybe my legs are too big and it was my fault that the shoes I ordered did not fit. When he finally came to realisation, he agreed to proceed with our agreement to exchange the shoes for a different style. Karo shoes not only used my credit card without authorisation they sent me the wrong size. Karo refused to take the shoes back in exchange for the size I asked for and told me I should sell them. The boots I originally ordered cost $185. In the end I spent $300 and have a pair of size 7 boots when I originally ordered a 9.

I only hit that one star because I had too. THE WORSE CUSTOMER SERVICE EVVER! He's a fraud. Will charge your card before you give authorization. And if you call for any assistance he will have an attitude.