Lloyd & Wilson Auto Services Inc

As a first time car owner new to Tacoma it was intimidating trying to find an auto shop to take my car to. The staff at Lloyd and Wilson made the experience so easy and they have continued to be incredibly honest, compassionate, and helpful! Highly recommend, especially to anyone new to car knowledge/jargon in general.

I had a water pump replaced and an oil change on the Jeep Commander.
There was an issue the next day and the guys fixed it promptly! Great folks and Service!

Okay, check how often i leave reviews (rarely) I am blown away by this place is a god send. I just had a buyers inspection for a car I was interested in buying. They were HONEST with me and got in touch with me a few minutes after I had gone to a nearby coffee place (as the inspection was supposed to take approximately an hour.). They told me the car was not safe and because they figured that out (and explained the details to me so thoroughly) So quickly they didn’t even charge me anything. Kyle took the time to show me on my google maps the safest route back to the car lot as the car was so unsafe to drive. They even got me in touch with a regular customer who was selling a car that met my needs. They said since they have been inspecting that car for years they knew it was safe and wouldn’t even encourage me to bring that particular car in for a buyer’s inspection as they already know how well it runs. That is TWO instances they could have charged me and didn’t. These people are legit ethical and knowledgeable. I am so grateful and will drive all the way here (I live nearly two hours away) for my future car needs as I trust these folks now so much. Amber was also a saint and not only squeezed me in last second but was very understanding that i was behind schedule and explained thoroughly ways to drop off keys and such for the future to make my timing convenient after work and living far away. This is the place to go!!!!!

Bob did a pre purchase car inspection on an old van I was looking into converting into my home! Too many issues with it so I took it back but I felt like I completely understood what was wrong with it even though I don’t know as much as I’d like to about the van. Didn’t even charge me the inspection because the van would cost more to fix than it would to buy. It’s really nice to go to the mechanic and actually feel like your mechanic is looking out for you instead of feeling like you need to take it all with a grain of salt. Not to mention he’s been doing it since he was 14. Super friendly people and I’ll absolutely go back.

Every time we go to Lloyd & Wilson we get the best customer service. They are kind, knowledgeable, helpful and are always up front with what needs to be done, what can be done and what can wait—if that’s the case. We appreciate that they take the time to talk to us when we have questions and further explain anything if need be. We have been going to Lloyd and Wilson for all our car needs for over 5 years and are happy to recommend them to anyone.

Took my 1978 Chevy 454 K20 into these guys with a blown head gasket. The work was superb. One of my heads was cracked and they found me an exact replacement. But even more so, these mechanics are the old school, give it to you straight type of guys and gals. Truly, a dying breed. Good work takes time, so depending on your repair don't expect lightning fast turn-around. However, the result is worth the wait.

I highly recommend Lloyd and Wilson! I have brought my diesel sprinter van to probably 5 different mechanics in Tacoma and this was by far the best experience and price. Thanks so much for the great service!

I'm a shade tree mechanic who got into a jam after replacing the cylinder head on my beater-commuter Honda, I went in for a valve lash adjustment and they found a larger problem that I caused when doing my cylinder head replacement. They explained the situation extremely well to me, discussed the options, and let me know the probable consequences based on how I decided to proceed. They communicated every step of the way, and cleaned up my mess as best they could. I haven't gotten the car back yet but I'm sure I'll be happy with the repair based on what I've been told.

You can't judge an auto-shop based on anything but the quality of service and communication, having worked on cars myself a little bit, there aren't always silver-bullet answers to every problem or question, sometimes it's just a risk vs reward analysis. The great thing about Lloyd's is that you get an analysis you can trust and they'll explain it in layman's terms, or more advanced terms if you're so inclined.

Great shop, great prices, no huge markup on parts, knowledgeable, and polite staff, 5 stars and I won't be going to any other garage ever again.

I brought my wife's car to Lloyd and Wilson back in January 2017. Alll the recommendations said they were a quality shop. We ended up replacing a radiator and paid nearly $800 for it (it is about 10% more expensive than other shops) .

Yesterday we found that the car wouldn't heat up I thought maybe a thermostat but it turned out the radiator had failed. Took my car back with 9 months having passed. They diagnosed the problem and did the replacement work in the same day at no cost to us.

I'll never use another shop. The slightly higher price means I have quality folks who cover their work, no questions asked and you can't put a price on that.

i have taken about 4 cars here over the years. these folks are honest people and that is great to find in a mechanic. i recently tore into my chevy s10 and was un-able to put it back together. they helped and went beyond what i paid for even after getting it back to help verbally explain some wiring issues a have. good mechanics/ honest mechanics are hard to find so im glad i found these folks here. ALWAYS go to folks who say no its not a 300$ part. its a 25$ part and we can help. thank you guys!

This is the real deal auto shop. The staff is friendly, responsive and well trained. I only trust my cars to them! The cost of quality work is not cheap, but I feel like I get what I pay for, I have never felt scammed. I fully trust them!

Great friendly, reliable, honest service. I trust what I'm told about my car maintenance and repairs. I never feel like I'm being over charged like at other auto service places. They do excellent work.

Estimate from the dealer was nearly twice what their final price was. Took about a day to do the timing belt and water pump. Great people. Even changed the oil without charging additional. Thanks Lloyd and Wilson!

I purchased an older truck that Lloyd and Wilson had done a major rebuild on for the previous owner. In my efforts to secure some engine intel on the rig, they were extremely responsive and supportive in answering my questions and providing helpful advice for its care. It's rare to get that lvel of service when you are a company's direct customer, let alone their indirect customer.

These are the nicest kindest friendliest knowledgable mechanics on all the earth

Have a 2002 VW Passat Wagon: Timing Belt, Break Calipers, Suspension, & some little stuff have all been done within a timely manner. Priced well below competitors (& I called a lot of shops before picking these guys) I've suggesting them to friends that are in need of a mechanic. Glad we found em! Happy to travel (Frm Eatonville) to get service done with them!

Hey look these guys did a absolutely phenomenal job on my car it took him a minute but they figured it out and they did the job right they were patient and and that counts a lot they were going to get it fixed right by got it if it took to the end of the Earth and I appreciated their their their kindness they're the way they treated me and I just do great work and I can't say enough about him thank you so much guys I really do appreciate all that hard work you put into it okay

Buyers inspection Saved me from getting scammed by a used car lot trying to sell me a salvaged truck as a "clean" never been in an accident. They did a VERY GOOD FULL inspection.

Friendly staff,expierenced & professional mechanics.nice clean shop! You bring auto here rest assured it will be well taken care of.

Excellent service; fair price; honest; quick service. A fine business. Kyle is the man.