Jax Bicycle Center

I went in to just browse around since I was looking for a new bike. Did some research online on a few Trek bikes and came across a few a liked. Figured I take a look at them in person. I was shown both bikes plus a additional one that interested me. At the end I ended up purchasing the Trek checkpoint SL 5.

I bought my bike for AIDS Lifecycle 2024 and had the best help I've ever had. Left with everything I needed to have fun on my bike and safe on the streets. Best experience ever!

Really great experience at Jax! Everyone we worked with was so nice and knowledgeable, patient etc (Jeff Anders Thomas). Solid selection of bikes and accessories. Good quality.

I am new to cycling hobby, so I was very nervous on getting my first road bike and other things. I had been to different other bike stores but I didn’t feel the vibe there at all. I am glad I found Jax, Jeff and other associates are very friendly and helpful. I felt very welcome. Jax is definitely my favorite bike store to go to. Highly recommended!

I flew into Long Beach Airport and had a bike question about my tri bike that I had just flown in with. The staff was super knowledgeable and answered my question, and was kind enough to set me up with a bike stand in the store to start assembling my bike out of the bike bag! I ended up running into a few problems with assembly as it was my first time with the TT bike and the staff all helped me out and got me ready to roll! Thank you so much!! I highly recommend this bike shop 🙌

Products: If you are a casual rider, experienced, competitive, or ride for fun - there is a bicycle for everyone. Plenty of gear and hardware of all kinds that will meet your needs. They also offer services and repairs for bikes.

Service: the representatives are friendly, courteous, and are more than happy to provide all information to your questions. No "pressure selling" here. I feel comfortable shopping here.

I always feel like family when I come to Jax. The friendly faces and the warm "Hello, how are you today?" makes me feel right at home. They have always steered me in the right direction regarding bicycle selection, repairs, and accessories. They are great to work with.

Fantastic experience here! They were able to recommend and install a baby bike seat for us. This is our new local bike shop :)

Manny was a great associate. Very attentive, knowledgeable and passionate about helping me attain my training goals. Picked up some key items to start my cycling journey. Looking forward to coming back for bigger purchases.

Thanks Jax Bicycles for providing my family with excellent service. We were in the market for purchasing my 12 yr old son a bike for Christmas, and we really loved the Trax bikes with the fat tires. My service rep went above, and beyond, to do research and found the bike. I requested from one of their seven stores. That’s great service when someone takes the time to make you happy. Yes, I have visited other bicycle stores in the immediate area but this specific place went above and beyond. Once I purchased the bike, I was sent a welcome email, and all the information I needed on my purchase. Thank you for going the extra mile to make your customer satisfied, and thank you for selling quality bicycles.

Knowledgeable, friendly and professional service whether shopping for a new bike, accessories or getting a repair. We have bought two bikes and a car carrier from Jax in Long Beach. Making plans to purchase a couple more!

Went in looking for a helmet and Paul was very helpful and friendly. He told me about a website that has helmet safety ratings. Having a good helmet is important to me. Thanks!

I have had work done on an older bike and recently bought a new Trek FX3 bike from this shop. I’ve been impressed by the prompt and effective customer service. Paul was remarkably helpful when selecting the best fit for my cycling needs (transportation around the city and potentially doing a sprint triathalon). During our test ride, he provided feedback on how my body was positioned with the different bikes and explained the differences in the models. Paul was also very thorough in explaining different options with accessories. I could tell that he really cared about me having an optimal overall experience with my bike.

I only came to the Jax Bicycle Center to purchase a bike lock, and my mother came along to look at the bikes. Manny was very kind and encouraging to my mother, patiently explaining different bikes to her, what would be good for her in her older age, and how easily she could transport her bike with the type of vehicle she has. My mother hasn't ridden a bike in ten years, and already she is discussing what bike she wants. The staff members treated my mother very well, and I am grateful for their kindness.

I appreciate the insights volunteered by staff whenever I express concerns regarding my bike, as well as my parents' bike. At the same time, there is no pressure to follow any recommendations they might have. After multiple visits, I've been very pleased by the service and the results.

The staff is super helpful and very knowledgeable. Shout-out to Manny, that guy is awesome. They answered all the questions a beginner like myself had.

Derek helped me and quotes me for the repair, no surprises and got it done fast! Answered all my questions as well.

Very polite and respectful and fixed my bike in a reasonable amount of time ! Great Service :)

Payton is an awesome teammate at Jax. I went in and left with the exact bike that I wanted in less than 30 minutes. I live right on Ocean and I needed a beach cruiser after my last was was stolen. Payton and the staff helped me out, took me for a test ride, and got me out the door quickly. I highly recommend.

Outstanding service. Very knowledgeable team to help you with any and all bicycle needs.