JMG Wireless

Jose is accessible person who understands and solve any situation with cell phones and more! Love this place.

Bought Ultra-Mobile sim card here. Great service by the staff.

Great service

generally they have good customer and technical service but they tend to close early. so I’d suggest updating closing hours because I drove there to pick up something and the closed 40 minutes earlier.

Did all he could for a phone I brought in, quick and excellent service and nice guy to talk to during the wait. Sadly took 2 stars off because the "fast" charging cable I bought for $15 was trash, it doesn't work on any of my fast chargers and there were signs that said no returns/refunds so I can't even get my money back, cry every time.

Nice. Checn them out 😉 thank you model wireless

Ok place only been there once but they seemed helpful n kinda nice.

Bad customer service by the girl in the front desk, always has a dog face and never says Thank you , please or you’re welcome. Im a frequent customer and each and every single time is unpleasant. Not sure if she’s an employee or the owner but Darling, be grateful. And you take the Mask mandate serious, but yet never seen you ever have one on. PUT ON YOUR MASK.

I went in Pasadena store for unlocking the phone on March 2nd, 2020, and the lady in the store told me that the unlocking process takes up to 10 days and will call me when is ready to process. Then, I put down $100 deposit and leave the store, but during the waiting I have never receive a call or update from them. So, I went to the store again on March 14th, 2020 which is 12 days later, and the process is not ready yet. They said the manufacturer didn't open on weekend, but how about other 10 weekdays? They asked me to call them on Monday March 15th see if is ready to unlock or not. No, It's not ready, and I am still have to keep waiting. This is not what I expected when you said up to 10 days, but now is already 14 days. I will re-rate this after my phone is unlock. Best.

This place SUCKS. Sometimes the guys there to fix your phone. Sometimes he’s not. He takes your money says there’s guarantee but doesn’t even give you a receipt when he’s done. Within a week my phone messed up and he started to come up with reasons why he “ wasn’t able” to cover my phone with his guarantee. So if you want you phone done right go somewhere else. GO ANYWHERE ELSE. BAD service. And overpriced. License to steal.

Bad customer service!

Overpriced.