Pacific Premier Bank

Pacific Premier Bank in Brentwood (Los Angeles) Ca is our home branch, and we LOVE them! By far the best of the local branches in terms of excellent and kind customer service. They know our entire team by name, and have made our business banking experience truly noteworthy. The branch Manager Maria Sanchez and her team, Chrissy Pierce, and Antonio Pazos Ortiz are all truly amazing and more importantly you can feel that they love what they do and they're great at it. If you're looking for high quality concierge style banking, that is simple and accessible, this is the team and branch for you. We've never experienced banking like this anywhere else.

Thank you Brentwood team!
Jasmine

Pacific Premier Bank in Brentwood California is far and away the best business and personal bank I have ever had the pleasure of working with. Their entire team and customer service are peerless!!!

Customer service in this brand is top tier. This office is clean and tidy. Alexandra is GREAT! All the staff overall is very nice 😊

All of the staff at the Brentwood Branch are amazing. They are always friendly, nice, efficient and helpful. They go above and beyond and make sure all of our needs are met.

Been banking with Pacific Premier Bank for a few years now; what can I say one of the best place to bank with. Maria Sanchez is my banker and she goes over and above to always help even when I am having an off day. She provides that small business bank service that has disappeared from big banks. But all the staff is amazing, friendly and always welcomes you with a smile.

We have the privilege of receiving exceptional service from Maria Sanchez at Premiere Bank. Her expertise and unwavering dedication ensures a truly outstanding banking experience. I wholeheartedly recommend Maria and her team. They deserve the highest praise!

My firm and I have banked with the team at the Brentwood Branch, now Pacific Premier Bank, since 1989. Maria Sanchez and her team provide exceptional service. Maria always responds promptly for any question my firm and I have, either for our accounts or for our many clients that bank with Maria through my firm. And she always calls me if she sees a service or other change that would be helpful to us. Maria sets the standard for how an excellent banking relationship should work. We have also worked with Jocelyn Pastore throughout my almost 35 years with the team - it's clear that her leadership is what has produced this very capable team at the Brentwood Branch.

I have been a customer at PAC Premier for almost 20 years and it has been a great experience. At a time when so many banks and institutions are impersonal, PAC Premier makes me feel like a customer they truely value. I bank at the Brentwood branch and am always genially welcomed when I enter. I also appreciate that I can speak with someone when I call and they know who I am. Maria and the whole team are great!!

Unlike my personal experiences with other banks/lenders (commercial and non-commercial), I've nothing but very positive experiences with Pacific Premier Bank (and Opus, before they were purchased by Pacific Premier). My experience has been mirrored by my other family members that bank with Pacific Premier.
Specifically, I would like to recognize Maria Sanchez at the San Vicente Blvd branch in Los Angeles: always friendly, very helpful and professional; providing service above and beyond expectations!
Highly recommended without reservation!
Now, if they would only open a branch in the Bay Area...

This is the absolute best bank with the most helpful staff. They care about each and every client and form personal relationships with you, which none of the bigger banks do. Maria and Chrissy go above and beyond to make sure I'm always taken care of. I've been banking with Pacific Premier for my whole life and will continue to.

Pacific Premier Bank has been a huge help to me and my company, Wolf Commercial Brokerage. Their staff has been very attentive to our needs and helped us in every way. They also have protected us from wire fraud and made us more aware as to how to conduct business in a much safer way.

Allan Wolf
Wolf Commercial Brokerage
Owner

The best customer service at this branch is with Maria Sanchez and Antonio Pazos Ortiz

This review is for the Brentwood Branch. The staff is always friendly & super helpful. They know you by your name and always greet each customer by their names. Special mention to Maria Sanchez and Chrissy Pierce for their outstanding & exceptional customer services.
Linda W

First time that I deal with Pacific Premier Bank. They have a fantastic service and are very responsive. Their advice is also assertive and quick. Very happy to work with them.

I finally found a bank that I actually like! When I go in the bank staff know's me by sight and by name. They NEVER make me wait for service, there's always someone that attends to my needs. I'm not a millionaire client or even close, but I'm treated like one. The Brentwood Branch is awesome!

Pacific Premier Bank is the most helpful and professional bank I have ever dealt with. Their staff always replies and responds to our questions in a timely manner. Their Operations Manager, Maria Sanchez goes out of her way to help us each and every time. There are no words to describe the level of expertise you experience when you bank with Pacific Premier Bank. I recommend them to everyone.

We use Pacific Premier bank for business services for our medical clinic. The team is always very available and incredibly helpful whenever we need to get in touch! They are also always proactive in helping us manage and streamline our accounts and processes. I highly recommend them for small to medium size businesses who want a personal touch in their banking relationship.

We love the staff and customer service at Pacific Premier Bank. They truly know how to treat their customers. They respond quick to emails, they follow up to make sure issues are resolved, they are never rude and everyone is very pleasure to talk to. The online do it your self service is easy to use. It is secure but user-friendly. Every level of this bank displays professional and courteous customer service. I highly recommend this bank as your business or personal bank.

I am a partner at an estate planning firm, who uses Pacific Premier for our firm's banking. I also bank with Pacific Premier Bank. It is a great organization, has great staff, and they are very accommodating.

My business and I have been clients of PPBI and the Brentwood Branch, specifically, for years. I have nothing but good things to say. This is banking with a personal touch and the relationship has been exceptional, as has the customer service.