U.S. Bank Branch

Never been a customer, but I love that they do not charge extra for withdrawal from my BOM account at their convenient ATM machine.
If anything ever changed at my own bank, I would move to USA bank.

Very professional, efficient and friendly staff. If I lived in Novato and was able to come to this location often I would be that much happier.

I have been banking with U.S. Bank for years they are great for personal and business and I’ve got great relationships with the office and teller staff

The technology is not as cutting edges of other banks but the banking services are better

Very helpful and friendly

We had just signed papers on the purchase of our house and I raced over to this branch to make a wire transfer payment. I arrived ten minutes before closing time and felt like I was doing well time-wise. When I walked in there was absolutely no one at the teller's windows and it took a few moments to find someone in one of the offices. He told me he would get someone and went into the back. Well, I waited and waited and now it was five minutes until closing. The woman (Adrienne? Begins with an "A") finally came out and she asked me what I needed. When I told her I wanted to do a wire transfer, she literally rolled her eyes and, obviously annoyed, she directed me to her desk. It was so obvious that she felt put out and so I pointed out that I had been standing there for five minutes waiting and waiting. Rather poor customer service!

Bad service