Mitchel Plumbing Co.

Mitchel Plumbing undertook a fairly large commercial development on an old building in Tacoma, needing complex solutions including a new water meter and an entirely new service, floor sinks and a grease interceptor, new bathrooms, and a brand new gas service and piping. Honestly, they've been the most important construction partner on our multifaceted project and they've been fantastic, across the board, for this small businessperson. Can't recommend Charly, Kevin, Robin and team highly enough. We'll work with them every opportunity we get and recommend you do same.

We hired Mitchel Plumbing to install a boiler and raidiator system for hot water and heat. They did a wonderful job, and we are quite pleased with their work. Charly was personally interested in ensuring that we were completely happy with the job, even sending his crew out for one last adjustment just to be sure it was done the way we wanted it. Charly was helpful throughout the process, and I never got the sense that he was trying to overcharge for his services or sell us something we didn't want. In fact, he encouraged us to consider other more affordable options so we could make a well-informed decision. We would highly recommend Mitchel Plumbing.

Mitchel Plumbing Co. provided a quality product (Bradford White water heater) at the most affordable rate of all the bids I obtained with the exact same service and warranty. Charly was one of the few who didn't come across like a salesman; he actually sounded down-to-earth and trustworthy. When the bill arrived, it was just under his quote. No surprises with his crew either: they were immensely helpful, honest, and hard-working.

Plumber was able to come out next day and fix the broken waste water line under our sink. He was quick, friendly and cleaned up after himself. Will definitely call Mitchel Plumbing in the future for plumbing repairs!

Recently I had a hot water tank leaking. Mitchell plumbing were doing a job next door at my neighbors house. I walked over and asked them if they could assist me. They came over diagnosed the problem and had it fixed with in the hour. They saved me so much time and money. Very honest crew and very grateful they fixed my leak. Thank you.

Hot water heater went out. Charly got it scheduled same day and Ryan, who did the work, was fabulous! Will definitely call again next time I need plumbing work!

Can’t give these guys enough credit for being a standup company I can always count on. I wanted a new tankless water heater and was talked into a more affordable option that will actually give me what I want. Fantastic company!! 7/5 stars.

They quickly assessed and fixed the source of water leak and got my hot water going again. They were polite and very careful to avoid spills and cleaned up after themselves.

Did great work for our church solving several plumbing problems that were created by other bigger name firms. Call Charly first and save yourself the headaches!

Didn’t use their services but one of their employees helped me out tremendously when my car needed a jump. I didn’t get his name sadly. He stayed in the heat and did a what he could to help.

They have been my go-to plumbers for my 1905 craftsman home for the past 30 years. They do it right.

Charlie came out to look at what was needed to replace our hot & cold water controls in our shower. He said it was an older Price Pfister setup, and that he would order the parts and be back in about 2 weeks to install them. After 2 weeks Charlie ghosted us too! I called the office, they said they'd need to talk to him to see what was going on, then no one ever called us back. I see from other reviews that this has happened before. How unprofessional and rude. Maybe its time to just close-up shop and retire if you're not going to take care of customers?

Updated review. They installed a new outside faucet, the piping broke and flooded the basement. Attempted to have this repaired by Mitchel, but was left dangling, and after several weeks of telephone tag, employed another company to fix the mess - at considerable additional cost. I think it’s important to look after customers and repair your work if required.

After spending an hour with Charlie in my house going over a bathroom remodel -he said he would have an estimate in a week. He totally ghosted us! His office manager said she had talked with him in a week and had no clue if or when he was ever going to respond! We had to cancel our plans for adding a shower since we had a time crunch.

My grandmother needed to have her leaking faucet fixed. Kevin showed up and in 10 minutes “fixed” it. She mentioned that it was still dripping before he left and his response was “well it’s a lot better than it was.” That was a month ago and it’s still dripping constantly, so we’ll be searching for a new company to try and help her. Very disappointed.

Tried many times to contact but never got a call back