Enterprise Rent-A-Car

Ivan was the most helpful person! As soon as we got there he attended us the most helpful way, when we went to also drop the car off another gentlemen helped us & also was really nice. I know for a lot of people customer service may not mean much but for me he definitely made my experience the BEST it could be! I will definitely be coming back!!! I also recommend you guys to come here as well! So easy, fast and helpful!

I found the rental service courteous and efficient. Employees were responsive and answered questions thoroughly. Pricing was affordable. Enterprise is my go to whenever I’m in need of a rental.

Always great service from staff at this location. Availability of vehicles and selections are way better than the other places. In my opinion, this is the best car rental place in Merced, CA.

Ppl here were very friendly fast service renting an returning. Overall good service would definitely rent again from them.

I had a great experience there. The guy who helped me was so nice and helpful! It was my first renting a car so he let know what I needed to do and all. c:

Jason who attended to me was a very professional gentleman and courteous. I would definitely rent from Enterprise again with the excellent customer service. I was treated with respect the whole time when I received the car and I returned it thank you Enterprise.

Excellent! Lowest prices I could find in town, the insurance they offered was below 20 bucks. Other places it's like 70 or more for the same coverage. We don't own a car so they picked us up at the door and dropped os off at the door free of charge. It was a holiday weekend and other places had no cars available but they did. Great experience, will definitely rent from them again

Jason was so helpful showed me all the perks of the Van I rented. Everyone was very professional and kind from reservation online to pickup and return! I will be sure to stay with Merced Enterprise from now on.

I love renting with enterprise from the time I get there I always feel welcomed the team is always so nice makes me feel comfortable and the car's r always to my liking thank you enterprise for everything you guys do

I chose Enterprise simply because it was the first agency that popped up on my Google search. I made a good choice.

While scheduling a rental online, I accidentally made two reservations. I didn’t realize this until days later when I showed up to pick up my rental. Jason, one of the representatives, immediately saw the accidental double booking and asked me if that was correct before making a deletion. So began a comedy of errors.

I’d failed to read about the deposit, the amount of which I could not cover. Instead of shrugging his shoulders and politely pointing me to the door, he told me that I could use a debit card. Unfortunately, I didn’t have one at the time, so I figured it wasn’t an option. Instead of shrugging his shoulders and politely pointing me to the door, Jason took the time to explain to me that in many cases you receive the card almost immediately. So, I went to my credit union and sure enough Jason was correct.

Mind you this situation started after I’d already picked out my rental. Jason could’ve easily gotten impatient, flustered, frustrated, etc., but at no time did he show it. Jason was calm, patient, and above and beyond what he’s hired to do. In the end, everything worked out.

When I returned the rental, the manager took care of the transaction. I wish I could remember his name… He was intelligent, efficient, knowledgeable, and had similar qualities that Jason has.

I will definitely use Enterprise again. You can also count on my word of mouth. Take care and keep up the wonderful customer service.

I needed to rent a car while my car was in the shop getting repairs. Jason who is the manager at the Merced Enterprise was vary helpful in finding me what I was looking for. I really appreciated him & the whole team for always providing me with excellent customer service & being there for me whenever I have any concerns thank you all. I most definitely will be continuing my rental services through this location based on my overall experience.👌🏽 👌🏽👌🏽 If your looking for a place to experience excellent customer service & a great team no need to look any further this is where you'll find that and so much more.

Great service as always. They are the best to rent from in my opinion. Never a problem and cars are always available and reliable

I love renting with Enterprise. Your associates at the Merced Location are by far the most prompt, professional, and communicative I've had the pleasure of doing business with.

Rental was clean full of gas and exactly what I reserved staff was friendly definitely would rent another vehicle from enterprise in the future

Great place to rent car effortlessly
No hassles had car we rented and little waiting I’ve rented from other rental in town and had a bad experience this enterprise was very friendly and I got what I wanted
Thank you enterprise for making my trip easier this was one less thing I had to worry about

Good reception for me and courteous and understanding due to mishap with the car i rented, all is good

The hole experience was easy. I booked the rental on line and pick up my vehicle in the nearest office to my address. When the time came to return the vehicle, the process was so fast end easy. Thank you Merced Enterprise!!

Jason was great, he checked out the car to me, and back in on my return. Both processes were quick and easy.

Not a very pleasent location, but the rental experience was a good one. they had a lot of staff on site. Not very many vehicles at the time but a lot of people have been renting cars to travel to other towns. The van we rented was super nice and very clean. The renting procedure was fast and easy and the guy that helped us was a super guy. Made sure we had everything we needed and double checked all of our questions. Five stars for sure

The team here is always going above and beyond. I rent on a monthly, sometimes weekly basis, and every time my experience is friendly and professional. The staff is very nice and always looking out for me. They’ve helped me get a last minute reservation with no questions asked. Cars are clean, and the shuttle drivers are always friendly and polite. 10/10 ratings