Shell

Last week, we stopped at this Shell station for gas and a car wash. Unfortunately, there was a bit of a problem with the car wash involving a missing height sign and a rocket box. However, the manager, Tracy, was amazing! She was kind, considerate, and went above and beyond to make sure everything was taken care of. Thanks to her understanding, compassion and attention to the situation, the outcome was much better than it could have been. We are grateful to have met such a great human!

Nice gas prices, not bad for the surrounding area.

Very good place to be if you need a hot drink or a bathroom and it's passed midnight this is the place to come open 24hours a day

The folks at shell save me money for every dollar I spend. They go out of their way for their customers! Thanks guys! Each everyone of you

Clean, new grocery store. Good selection of snacks, light meal, and beer.

Very clean, very spacious. Highly recommend

Best gas prices lures one to take conversion for a fill .
Shell meeting the car needs and Loop meeting travel needs...

In a neat location in Rockling shopping.

Has been my go to spot for a while as I’m on the road all day. The older lady that works there has quite the attitude, is pretty rude and can hear her smack her gum across the store. Otherwise good selection of snacks and drinks and clean restrooms. All other employees are very nice and courteous

Clean and good-looking Shell station. Little bit spendy as most shells are

The only thing good about this place is that it's usually cleaner than most gas stations. But price is high. The pumps always have software issues. Fuel Rewards never works properly.

Bathroom break and to pit stop today before heading to NV through the snow storm. Sign said "on my lunch" gas station was closed, filed up had to re-stop to find bathroom somewhere else. Not good business Shell.

This is a newer shell station. We often stop there on our way up to Tahoe because of the nice and clean bathrooms (and to get gas). No dice today. BATHROOMS ARE OUT OF ORDER. :(

Avoid buyin fuel here and if u absolutely must then pay cash do not use your credit or debit card.
I went inside the gas station for the sole purpose of making sure I didn’t get big hold fee on my card since some stations charge you $100 and is pendin for 3-5days.

I said $45 on 11 please, I paid with card and ended up pumping $40 and I left. 2days later the same $45 is still pending and I was charged $40 again separately on my card.

AVOID GETTIN FUEL HERE go to ampm down the road

Nothing more inconvenient than looking up a gas station that's open so you can pee and pay cash and then they end up being closed so you can't do either! Also, very inconsiderate for the employee on shift to not include a time that they will be back at. Heck, even if they didn't want to have to rush as soon as they clocked back in, write down 15-20 minutes later than when they are supposed to be back. Never coming back here, don't trust them to be reliable in my commute and travel needs.

P.s. Get a more professional sign or get better handwriting! Thx

The lady here is the absolute rudest person I have experienced in my life. She was texting someone openly in front of me and not helping me. I am not an entitled person so for the first 2 minutes I took it as maybe she's having family issues. I truly made excuses for that long. She typed like my mom so I felt bad honestly. After 4 minutes I said something and she hit a button so I actually could pay. I then contemplated if it was worth asking for bathroom code. I mistakenly did anyway and instantly regretted it. She was rude to everyone except one guy buying beer. If management wants to look at it I was there at 2 (ish) PM on Jan. 24th. I had a yellow work shirt. I don't expect much nowadays but that was gross. Rude for no reason.

5/1 at 1:50 pm we visited this location. The line started to form to to the abundance amount of stuff 2 people were buying and male clerk didn’t know how to ring up stuff. My boyfriend asked if the female cashier could help prank she rolled his eyes at him and gave him attitude! Nice hire Shell!! You know how to hire great customer service.

I fueled my car for $70 from the v type gas, after finishing fueling the car , I started the engine but it wouldn’t start. Then I wait and the car start working. When I hit the highway the car stopped working again. Fortunately, I stopped safely and called the dealer and said it’s bad gas. I have the resets of the damaged shell’s gas caused to my car. You could’ve imagined what would happen to and my baby if we couldn’t make at the highway.

Wouldn’t complain but service was refused because I was paying with $100, seriously just cashed my check and didn’t bother to ask for smaller bills. Lady working said she couldn’t break the bill, I asked for a manager she said oh well they can’t break the bill either because they can’t get into safe. So kinda confused on what they would do if they had five customers in a row with $100, refuse service??? well they just lost mine. And the next person with $100.. bulls**t

I wisited their carwash today and this is what happened during the wash. Needless to say I had glass all over the car, kids started screaming and crying, and above all, when I addressed the issue to the so called manager, she was beyond rude, unprofessional and with an attitude clearily showing she could not care less. Also, I was told corporate is going to call me, nobody did. So frustrating!