Auburn DMV

This DMV is by far the quickest with or without an appointment! Jeff was an awesome employee too. Great attitude and goes above and beyond for his customers. I had been through the ring around with DMV for years trying to get my license back after a DUI. Came to this DMV and Jeff got to the bottom of it and I actually found out my reinstatement fees were even less than what mandatory actions had told me! Thanks Jeff and I always will go to this DMV. By far the fastest in the Sacramento area!

The easiest and most convenient DMV I’ve ever been to! No appointment and was out of there fast. The employees were friendly and helpful, highly recommended!

We have been to this office two times in the last 3 months and have been pleasantly surprised by the friendly efficient service. Both times Johnnie at the counter got us in and out in under 20 minutes. I highly recommend the online license renewal test!

First encounter I have had at a dmv that was actually good. Nice people who actually wanted to help me. The manager was very nice and worked hard to get my request done and the man at the window Jonny was the nicest man ever. Great dmv!

Extremely well organized and efficient. All the staff that I engaged with were polite and delightfully pleasant. I was amazed with the customer service. Definitely not the DMV of the old days.

it was the best experiences i have ever had at a DMV office, they were most friendly i have ever found. i will differently go there again, even i have to travel hundrrds of miles.

Best professional and efficient DMV that I have visited!

I have moved across states and seen my fair share. This runs like clockwork. They have streamlined the workflow and it shows. Some tips to make your experience better ( I did these too)

1. Create a profile, fill in some basic info on the DMV site. It helps if you can upload digital documents, but it's not mandatory.
2. Schedule an appointment, not later than within half hour of close. So 430 pm on most days (see pic).
3. Note down or take a pic of the confirmation code that pops up on DMV site once ur done with step 2.
4. After checking in, have your originals ready for verification, pay the fees and you are done.
5. There are computer terminals with touchscreens to take your test (if needed).

The entire process at DMV is about 30 to 45 mins inclusive of taking the test.

I was also told that it would take an average of 2 weeks to get my ID and sometimes upto 4 weeks. However, the icing on cake was I got it in a week!

Exceptional service, kudos Team Auburn DMV :)

Auburn DMV has very friendly staff and the wait times have been very reasonable in my experience. I always choose this office in conjunction with visiting family rather than brave the San Francisco DMV.

I didn't have a appointment and I only had to wait about 15 minutes, that's been true the last few times I've been here. I guess it's because this DMV serves far fewer people. Everyone was friendly and nice.

Went in to renew my tags and was told it was a 45 minute wait, turned out to be 15 minutes a day 5 minutes at the counter. Not bad for the DMV

I didn't have an appointment and my wait was a reasonable one. The woman that waited on me was knowledgeable and made it a very pleasant experience. I couldn't find a place to park at the Sacramento DMV, so I headed up to the Auburn DMV. I was done in no time, had lunch and headed home.

Pleasant staff and short wait. What's not to like?

Everyone was friendly and helpful. With assistance, I was able to get my replacement driver's license in and out in 20 minutes with an appointment.

Went in because my registration paperwork hadn’t been sent to me. The gentleman that helped me in the beginning was very helpful and friendly telling me what I needed to fill out. Filled out the paperwork and Rosa helped meat the counter. She was amazing! Super helpful, happy, and upbeat the entire time. If every staff was like the two I interacted with no one would dread going to the dmv. Seemed like all staff was the same as the two I interacted with. Thanks!

The staff here is awesome. They're super friendly and they will take care of you. You can use the virtual queue to get in line before you leave where you're at. I was in and out of there really quick.

UPDATE 8/2/22: they still do a great job and with an awesome attitude. Went in for registration and had a great conversation with the staff while they handled my paperwork. Easy five stars.

I haven't been to the DMV in a while, usually opting to get registration work done at AAA. However I needed to hit DMV proper today, and I was pleasantly surprised. With staff shortages and customer service lacking everywhere, the DMV has, thankfully, gone the other direction. First, there was a very pleasant woman who at the door who inquir d about my needs and she graciously explained what I needed to fill out while waiting. My wait was all of five to ten minutes, and even though the person who was supposed to help me ran into a snag from their previous person, they sent me to another immediately and took care of me with kindness and manners. I was so pleased, I felt like I should have left a tip!

Staff were pleasant, and the line went quickly enough following checking in and being given a number. The office was clean and the queue was visible and easy to read.

In and out very quickly. All 3 staff members we dealt with were pleasant and helpful. This was with no appointment.

DMV in Auburn is awesome fast friendly service every other DMV I have been to the employees are snooty and rude thanks everybody !!!!,,,👍👍👍 I personally give them a five-star rating !!!!!!

Best DMV I have ever been to! Every employee was happy and accommodating. I thought I was dreaming. I went to window 4 and don’t know his name but it was a great experience.