Ralph Smith - State Farm Insurance Agent

I called to speak to my agent to add a car that I just purchased. My agent was not in the office at that time, but Sarah took the call and added my new car immediately. She was very friendly, helpful, and efficient.

I have trusted Ralph Smith's State Farm Agency to handled my home and auto insurance needs for 30 years and have not been disappointed. They've been there for me through all the storms and dings that life can bring. Sara recently gave excellent service adding my Chevy pickup to the fold.
No reason to go anywhere else.

State Farm Auburn, CA has excellent workers who have personally addressed my many insurance needs in a patient and kind manner. Sarah and others show great professionalism, care, and great joy to help their customers!

Overall great service. We have our home and car insurance with them and have been very happy with their level of responsiveness and overall professional service. Highly recommend their office.

Ralph's office is great, Sara is wonderful and always takes care of my needs timely. Highly recommend working with State Farm.

We have worked with Ralph, Sara and the team at State Farm since we have moved here and hands down this has been the best experience with any insurance provider. A special call out to Sara, whom is always on top of everything! I'm especially happy that we can converse and get most things done over email. We have our house and our cars insured through Ralph's agency and I'd highly recommend the team here for their customer-first and friendly attitude.

I was in some need of some coverage. I was finding it hard to get a quote and a quick reply on a policy. Sara did it within minutes, and answered every question I had. I appreciated the easiness of the process and her willingness to answer any question I had.

Everyone at Ralph Smith, State Farm Insurance goes above and beyond with customer service.
They are fast, friendly, and knowledgeable!
I have recommended them to several friends and acquaintances.
Sarah was very helpful when we first started with State Farm.
Rates are great for autos and especially great for our homeowner's insurance.
Thank you!

There’s nothing good I can say about car insurance right now it’s just flat out expensive especially if u have young drivers , what separates them is the employees who go out of there way to get u quotes , rates, rentals and any ?s you have dumb ones included . This is the type of help Ralph smith at State Farm provides , Sara Hathaway has been helping me from da start of my plan with State Farm n she has always had answers for me n provided the help needed on my vehicles . If you’re looking for outstanding customer service she treats u like a friend and I would recommend giving them a call for all your insurance needs .

State Farm is so awesome, I had a awful accident, hit a deer on the freeway and when we called State Farm the we're right on it. So helpful with everything and quick. I can't say enough about them. Thank God for them. Life time policy holder

I was recently referred to Sara Hathaway after my longtime insurer dropped my coverage and refused to cover my neighborhood based on wildfire risk.

Sara made my transition to State Farm seamless. She is knowledgeable, experienced, thoughtful, and extremely responsive. She got all of my coverages transferred to State Farm and saved me money in the process.

I highly recommend her services.

When we needed to find new homeowners insurance we made several calls to local offices. Although a few responded eventually, Ralph Smith State Farm Agency called to acknowledge our call that same day and their agent, Sara Hathaway, called back the following day. She was attentive, professional, knowledgeable, and asked questions to understand our needs. We now use State Farm for all our insurance needs and have saved money on all policies compared to previous years. Thank you!

Sara Hathaway with Ralph Smith State Farm Agency in Auburn did an incredible job of quickly sorting through our home and auto needs. In today's fire sensitive climate, we weren't sure we would hear from any local agencies. She was first to respond, followed up on the few outstanding issues, and exceeded our expectations. On top of the great service, we saved money from previous years. Bravo!

Sara Hathaway at Ralph Smith State Farm insurance has been instrumental in guiding and executing the policy for me. She throughly worked on details and was a pleasant person to work with. Thank you Sara for your exceptional customer service.

Sara Hathaway is a wonderful agent! She's very knowledgeable, helpful and quick. My husband is a mechanic needless to say he's always got a different vehicle to insure but she's always on the ball getting us our insurance quotes and getting us out on the road ASAP. We're very lucky to have her as our Agent. We would be lost without her and State Farm!

Our wonderful neighbors recommended Sarah Hathaway when we moved up to Grass Valley a year ago. We had no idea we would get a wonderful team At Ralph Smith State Farm Agency who seems to drop what they are doing to accommodate our needs - small and large. We really feel secure and well covered with their recommendations on all our home and auto policies. Wonderful people! Thank you.

Sara Hathaway was wonderful to work with on obtaining homeowners' insurance. She genuinely seemed to care about us, the customers, and demonstrated a commitment and warmth we never got from our former insurance provider of 25 years. Wish we'd made the shift to Sara and State Farm years earlier!

We contacted State Farm when AAA increased our Insurance more than 100%!! Sara Hathaway provided us with a realistic Insurance coverage on our home that was below last years AAA price!! So we added our Auto and Earthquake Ins. Sara handled all of our requirements and was very knowledgeable, efficient and professional.
We are so thankful to have found State Farm.

I have been with his agency for almost 8 years now. After leaving another top agency who just consistently kept raising their rates for minor things. Switching over to Ralph’s office at State Farm has been one of the best decisions I ever made. My rates have can stayed consistently low and I love the friendly office Who I know my name as well as the enemy in my family my name to. It’s hard to find that old fashion office atmosphere where you still can get a handshake in person I know someone by name these days. They’re always so patient answering every question I may have even if silly taking their time to describe line by line any questions I might have about policies or looking for great quotes.
They are always quick to respond over the phone in person or by email. I never doubt my policy or feel like I am being sold or upsold something I do not need. This office truly had a family feel whom I trust and that is priceless these days.

The Ralph Smith agency (State Farm) has been great to deal with. The agency is professional and they are actually familiar with the policies they sell. As a retired adjuster I am very aware of the problems that may arise if your agent is not spot on when discussing policies and coverage with their policy holders. I would recommend this agency to anyone.